Homebase - Ruislip Reviews 

Great customer service!
Sandra served me and pointed out a great deal which I hadn’t noticed!

The cashier, Belinda, was very friendly and efficientand made me aware of money- saving offers. Thank you

Great experience in store today!

I found staff very helpful and kind

Mateen helped me find some paints as i had no idea where to start as i dont shop for paint often! He was very professional and helpful!

Also Susan the lady on the til was very nice too!

I had a great shopping experience today. Belinda was very helpful, she helped me numerous times today.

Jaqueline was lovely! Very helpful and patient when we were buying paints

Went in early to avoid the crowd rush later in the day, nice to be greeted by Belinda and staff are always smiling and friendly.

Great service and excellent delivery on time product is excellent quality thank you Homebase

A staff member helped me to the car with my purchase, I didn’t even have to ask for help.
Really impressed.

Great in store experience, I was served by Sally, she was awesome, providing a friendly, helpful and quick service. Sally told me about some deals that saved me money and even helped me carry my goods to the car! Amazing service.

Excellent service

Ordered online easy to do click and collect came from warehouse 2 day collection was ready brilliant
Brought the sack barrow it’s perfect actually better than I thought

I asked staff for help and they were really helpful and answered my queries straight away. Very pleasant staff, which made my visit more enjoyable...especially the two ladies who were working today, Monday 7th October @ 5.30pm onwards. Thanks 👌🤗
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Jacqueline on the till was very polite and helpful that alone can make a big difference to your shopping experience

Click and collect order of two storage boxes was a good deal and was ready on time, staff were friendly. The problem was the boxes were quite dirty on the outside and a bit discoloured - the staffperson explained they’d been out in the elements due to lack of storage. It just meant I had to spend time cleaning them once home.

So easy to deal with

Excellent customer service - have always appreciated the staff at Homebase but especially appreciative of Jacqueline and Matt for all their guidance and support today. Look forward to my next return!

very friendly great service and we had lovely customer experience!

Easy process.. easy pick up.. and was even still at the store for collection when I was a day late due to misreading the text

I bought my daughter 2 plants for her new home and other items from your store in Waltham cross.
Unfortunately she wanted something much bigger and I had to wait for her to bring them back to me. I live in central London.
I took them back to the closest branch I could find which took me 2 hours in traffic.
The assistant had to ask another member who said as long as they are not dried out. I did water them and they were more moist than their current stock. But he wanted to call a manager who told me they do not take back plants.( I have previously seen plants returned)
I explained how long it took me to get there. I suffer from laryngeal cancer and am disabled and traveled approximately 12 miles to return them. His name was Darren. He was adamant and didn’t offer any apologies for my inconvenience. He categorically said no. He also said it’s on your return policy. It does not say that on the receipt.
I am very disappointed. Can you help?

The booking was quick and easy to make. Harjas Sachdev was so cheerful and welcoming, she put me at ease straight away. She was very knowledgeable and helpful without being pushy. She was so quick with the design software and made the whole experience a pleasure. I don’t think I would have confirmed my order without her. She gave me confidence in my decision making.