Clearly, the store is dying a slow death, so they have decided to make money by imposing strict penalties on drivers who park slightly out of the bay! So do be mindful of how you park your car in a ve... See more
Location
Switch locationUnit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ South Ruislip, Middlesex, GB
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See what reviewers are saying
Visited Ruislip branch on 5 September about 6-7 pm. 1. Expert advice and really helpful service from Jo who helped with paint selection and mixing. 2. Confidence-inspiring discussion with... See more
We bought a 6 burner BBQ from Homebase South Ruislip today. Just built it and fired up and it seems superb. I've been looking for barbies for a while now and this is really good value for money. A... See more
I recently shopped in Homebase in South Ruislip where I was helped by Belinda and Sue D. They were very friendly and helpful when shopping for plants. The information and help they gave was very usefu... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Ruislip
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ, South Ruislip, Middlesex, United Kingdom
- 0345 640 7093
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 2 weeks
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Don’t shop at Homebase, they dont care about customers
If I could i would give Homebase no stars. I went to the Ruislip branch, the shop was virtually empty, staff were uninterested in helpimg me find the items I wanted. I ended up buying some garden bulbs but was disgusted to receive a £60 parking fine as I had parked my car on the while line on the parking bay, considering the car park and homebase was virtually empty I found this disgusting as i was not effecting anyone. Homebase is resorting to a private company to give its own customers fines for using their shops, needless to say i will never shop there again. Great way to go out of business Homebase!

Reply from Homebase - Ruislip
Belinda was super nice and helpful
Belinda was super nice and helpful
The order was ready for us to collect
The order was ready for us to collect. Staff were helpful. Pleasant well-organised shop.
Jacqueline is a big star till operator…
Jacqueline is a big star till operator . . Great experience . . For sure will recommend this experience . . Thanks jacq
Excellent service and extremely helpful…
Excellent service and extremely helpful and polite lady at collection point
Found everything I wanted
I managed to buy everything I went in store for and found a few discounted bargains. I do enjoy the way the store & garden area are laid out makes your shop easier & efficient.
Sandra was very friendly and…
Sandra was very friendly and approachable. She was great at finding what we needed and went above and beyond for us :) thanks Sandra, see you soon! O & R
Firefly solar lights
Jacqueline at Ruislip store was really friendly and helpful. It was nice to have a good old fashioned chat rather than a scan and go experience. Loved the firefly solar lights
Friendly Customer Service
Jacqueline B was very friendly and quickly returned my items. No Q’s either at the store.
Very helpful in store team
Thanks!
Matt went above and beyond to modify a 3 lever sashlock I bought so it can be used correctly. Hes very knowledgeable. Never had any issues at this branch. Staff are always helpful.
helpful click and collect service
helpful click and collect service
Had absolutely fantastic service From…
Had absolutely fantastic service From Homebase, South Ruislip. Bought a table and chairs garden set in the morning and was sitting at it in my garden in the evening!!
Excellent customer service
It was a smooth experience
It was a smooth experience, Belinda was extremely helpful and informative. Her polite expression and product knowledge helped guide our buying decision.
An absolute pleasure to talk to.. we will be returning often.
Visited Ruislip branch on 5 September…
Visited Ruislip branch on 5 September about 6-7 pm.
1. Expert advice and really helpful service from Jo who helped with paint selection and mixing.
2. Confidence-inspiring discussion with Kaysar Syed about a potential new kitchen.
3. Jacqueline on check-out was so friendly - truly delightful !
What a great team you have in store !
Online order collection
Lady who served me was helpful, quick and polite. My order was ready within time limit they had given me.
Online stock levels incorrect
Generally a good click and collect service but although the website showed 3 x 750ml of Dulux Prime/Undercoat were available in store the reality was the store had zero stock. I had to purchase the 2.5 litre size as I had already started the job. The extra primer/undercoat is going to waste.

Reply from Homebase - Ruislip
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