We had to collect a click & collect. The staff were helpful sorting this, and for cancelling another order from another branch. This was helpful as they found what we needed at this branch in the cl... See more
Location
Switch locationSevenoaks Retail Park, Old Otford Road, TN14 5EW Sevenoaks, Kent, GB
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See what reviewers are saying
My order was missing as it was collected by another customer. I had to wait for this issue to be resolved and get a new item.
Richard Moloney of Homebase Sevenoaks was exceptional in helping my Wife with her choice of Shower Room to replace our old Bathroom! His recommendation of Paul Collins of IFit (Installer) was fully ju... See more
We needed a new bathroom and visited Homebase at Sevenoaks Meeting Richard Maloney made the process very easy and as stress free as is possible He drew plans for us and listened to our needs a... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sevenoaks
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sevenoaks Retail Park, Old Otford Road, TN14 5EW, Sevenoaks, Kent, United Kingdom
- 0345 640 7119
4.4
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was missing as it was…
My order was missing as it was collected by another customer. I had to wait for this issue to be resolved and get a new item.
November 29, 2024
Unprompted review
Click and collect
Click and collect was made so easy - no hassle and great communication!
November 20, 2024
Unprompted review
Helpful staff!
We had to collect a click & collect. The staff were helpful sorting this, and for cancelling another order from another branch. This was helpful as they found what we needed at this branch in the clearance which saved us time.
The two staff we dealt with were an asset to Homebase as were so friendly, knowledgeable & helpful.
November 13, 2024
Unprompted review
Quick pick up
Quick pick up - lady behind counter was very helpful and pleasant. One very pleased customer.
November 13, 2024
Unprompted review
Friendly snd helpful staff
Friendly snd helpful staff when collecting an online order
November 13, 2024
Unprompted review
Easy to order and collect
East to order. Quick to pick up. Good communication
November 6, 2024
Unprompted review
Reply from Homebase - Sevenoaks
Hi ,
We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Quick and all correct.
October 27, 2024
Unprompted review
Richard Maloney Homebase Sevenoaks fantastic
We needed a new bathroom and visited Homebase at Sevenoaks
Meeting Richard Maloney made the process very easy and as stress free as is possible
He drew plans for us and listened to our needs and helped us choose our new bathroom, tiles radiators etc
He then directed us to Templar Installers who took over the surveying and installation side of things They have worked closely with Richard for many years and liaise with him throughout the whole process
Richard has been outstanding and I cannot recommend him highly enough
When the delivery company sent the wrong tiles he was on the case immediately and sorted it out
We now have a beautiful bathroom, completed by a fantastic team of installers and completed in 7 working days!
Thankyou Richard. I have already recommended you to everyone who has been admiring our beautiful bathroom
Shauna Dunn ( Kent)
October 23, 2024
Unprompted review
Great experience
Ease of ordering. Received text when Item delivered promptly into store requested. All went smoothly.
October 4, 2024
All very straight forward
All very straight forward
Even had help.loading it into the car
October 5, 2024
Unprompted review
Friendly staff, Box bit battered
Friendly staff..Box bit battered hopefully item inside is ok .. unfortunately nowhere closer had it in stock
August 28, 2024
Unprompted review
Everything went well.
Ordered an Outback BBQ click and collect. Everything worked well. The young guy who helped me to the car with the BBQ Was exceptionally helpful.
August 21, 2024
Unprompted review
Easy ordering and pick up within 1 hour
August 20, 2024
Unprompted review
The process of ordering and collecting…
The process of ordering and collecting on the Site was easy. There was a small problem with the collection at the store but this was quickly solved by Sunny on the collection desk where I received excellent customer service
August 20, 2024
Unprompted review
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