We had to collect a click & collect. The staff were helpful sorting this, and for cancelling another order from another branch. This was helpful as they found what we needed at this branch in the cl... See more
Location
Switch locationSevenoaks Retail Park, Old Otford Road, TN14 5EW Sevenoaks, Kent, GB
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See what reviewers are saying
My order was missing as it was collected by another customer. I had to wait for this issue to be resolved and get a new item.
Richard Moloney of Homebase Sevenoaks was exceptional in helping my Wife with her choice of Shower Room to replace our old Bathroom! His recommendation of Paul Collins of IFit (Installer) was fully ju... See more
We needed a new bathroom and visited Homebase at Sevenoaks Meeting Richard Maloney made the process very easy and as stress free as is possible He drew plans for us and listened to our needs a... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sevenoaks
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sevenoaks Retail Park, Old Otford Road, TN14 5EW, Sevenoaks, Kent, United Kingdom
- 0345 640 7119
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Replied to 47% of negative reviews
Typically replies within 2 weeks
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Good availability f products both in…
Good availability of products both in store and online. Would be nice if free shipping was applied to products only available for delivery online and not available for click and collect, but otherwise all good. Sevenoaks staff are always very friendly and helpful.
Everything I needed today was on…
Everything I needed today was on display the staff were helpful and cashier Carole for friendly helped me to my car
Poor description
Costumer service and pre- order website very good. The photo made the product look like another item by enlarging the length visually. Having no time as a trademark I took them....it didn't work and I lost my money for the job. Homebase be honest about the product photos if it makes mutton look like lamb don't do it.
Costly experience for me, won't be using your pickup service again.

Reply from Homebase - Sevenoaks
Excellent service…
Vicky was great professional and a real credit to your company. I got my order in seconds. Excellent service
Very good customer service
Super simple.....only complaint is I…
Super simple.....only complaint is I didn't get an email saying my pick up order was ready.
Easy to order and collect
Easy to order and collect. Friendly staff. No receipt given to me though not sure i need one for click and collect?

Reply from Homebase - Sevenoaks
I’d highly recommend Richard
I’d highly recommend Richard, his standard of service and professionalism is exceptional. A colleague on the shop floor suggested i chat to him after i said i was overwhelmed and stressed by my house renovation. I’m so glad i did. Richard has calmly guided me through the process and designed a kitchen, utility room and bathroom of my dreams. He took the time to listen and find out what i wanted, and helped me problem solve the numerous unexpected challenges my house threw at me. The after service throughout the fitting has been exceptional. Richard really has gone above and beyond for me, and i’m enormously grateful. He’s a lovely person too.

Reply from Homebase - Sevenoaks
I’d highly recommend Richard
I’d highly recommend Richard, his standard of service and professionalism is exceptional. A colleague on the shop floor suggested i chat to him after i said i was overwhelmed and stressed by my house renovation. I’m so glad i did. Richard has calmly guided me through the process and designed a kitchen, utility room and bathroom of my dreams. He took the time to listen and find out what i wanted, and helped me problem solve the numerous unexpected challenges my house threw at me. The after service throughout the fitting has been exceptional. Richard really has gone above and beyond for me, and i’m enormously grateful. He’s a lovely person too.

Reply from Homebase - Sevenoaks
Excellent service
Worked with Richard on bathroom design.
He was excellent throughout the whole process and helped promptly with small changes. Excellent after sales service as well. Recommended.

Reply from Homebase - Sevenoaks
Supa Kitchen Design Service
I am so very pleasantly surprised at the expert advice and flexible service Richard has offered for the design of my new kitchen. He is so knowledgeable about every aspect which has immensely helped with the final design! What I am very impressed about is that he is contactable all the time and super pro-active. Everything you would want from a single point of contact. So refreshing, well done Richard and HomeBase Sevenoaks

Reply from Homebase - Sevenoaks
Amazing customer service!
Richard was so friendly and helpful, he helped us design our bathroom from start to finish and we couldnt be happier! Richard had some great ideas for the design, maximising space. Amazing customer service from Richard, would highly recommend

Reply from Homebase - Sevenoaks
Utility room
Just ordered some new units and worktops for a utility room project. Richard Maloney was really helpful and knowledgeable about all the options we could do. There was no hard selling just good advice, would definitely recommend.

Reply from Homebase - Sevenoaks
Amazing customer service
We bought our bathroom and kitchen from Homebase. Richard was extremely knowledgeable, helpful and thorough in helping us design our dream rooms. He went above and beyond his role to ensure we were happy. I cannot recommend him and Homebase products enough. He is a real credit to the company.

Reply from Homebase - Sevenoaks
paint and dec store
great place for my painting needs get all my paint here and brushes, always friendly staff

Reply from Homebase - Sevenoaks
The store is helpful and friendly
The store is helpful and friendly, yes their ranges could be considered dated however the team are always welcoming and helpful

Reply from Homebase - Sevenoaks
I always get excellent service at…
I always get excellent service at Sevenoaks Homebase. The people are friendly, professional and helpful.
Merry Christmas

Reply from Homebase - Sevenoaks
Great super efficient click and collect…
Great super efficient click and collect from Sevenoaks branch. Very happy with our purchases too.

Reply from Homebase - Sevenoaks
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