Homebase - Streatham Vale Reviews 

112
TrustScore 4 out of 5

4.1

100 Woodgate Drive, Streatham Vale, SW16 5YP London, GB


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Rated 1 out of 5 stars

I brought something on the 29.11.24 due to the sale went to return a few of the items due to over buy. However the next day I was refused due to administration which I understand how this works. Howe... See more

Rated 5 out of 5 stars

It’s taken me two weeks to finally get my hands on this Craig and Rose, Marble Dust paint. I originally ordered it through B&Q on 1 September. The money was taken from my account on the 4 September an... See more

Rated 5 out of 5 stars

The young man instigated a pleasant but brief conversation( not enough to delay the queue but enough to build rapprt) I asked whether he sold a product he was knowledgeable enough to know exactly wher... See more

Rated 5 out of 5 stars

Walked in and needed help with laminate flooring with how much I needed. The gentleman gladly helped me with what I required, came home and ordered online, great delivery service also.Was kept informe... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Streatham Vale

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • 100 Woodgate Drive, Streatham Vale, SW16 5YP, London, United Kingdom

  • 0345 640 7653

4.1

Great

TrustScore 4 out of 5

112 reviews

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Replied to 47% of negative reviews

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4.1

All reviews

(112)

755 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing staff!!!

Went into Homebase on the morning of the 28th looking for some painting supplies. Sue came over to us to see if we needed any help and was so helpful! She was explaining to us the different types of paint to help us narrow down what one we needed. She was so lovely and hilarious as well!

Daniella serve us on the till. She greeted us with a big smile and had a nice conversation on the till with us about our weekend plans. She was also super lovely!

What a joy this team of people are honestly! Couldn’t ask for any better service.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and polite

I went to my local store to pick up my order. I had already received a phone call informing that one of the items was not available. When I got there I was pleasantly surprised to find out I’d been given an alternative product, similar to what I had ordered but of a higher price at no extra cost to me. I was so grateful. Due to the item being heavy the lady called someone to help me to take my shopping and my order to my car. The young lad was very polite and kind. I really appreciated this service as it isn’t that often you receive such help.
Thank you Gill and Nathanial You are both lovely, helpful people.

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Junior was a very helpful polite and charming man. He help me choose the right garden pots and I would highly recommend him for the store as a top employee. He is a credit to the shop and made my shopping experience wonderful. Great work junior

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Came to store

Came to store. Junior guided me to exact place where I needed to get my item .
He took me through the range and helped with item to select .
Exceptional service and treated me one a guest
A credit to Homebase

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Junior went above and beyond to help when I wanted to buy some garden plants and the shop was closing. The ladies at the till were also very pleasant despite the fact it was nearly closing time. Excellent service. I love this shop and it’s sad it’ll go soon.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Mr. Junior. Alves - Manager

Hello,

I have been a customer of 'Homebase - Streatham Vale' for over twenty years!!! I have bought everything from electrical tools, paint, wood, etc, for all manner of DIY tasks!!! I say this because, more so these days I have been obsessed with everything 'Homebase Plants'; the array of choice has grown astronomically!!! From the days of just buying Swiss Cheese Plants and Rubber Plants. I say this because, my beloved 'Streatham Vale' branch will be closing in the near future.

I wanted to say, 'Thank-You' to all of the staff, whom have been wonderful over the years. They know where everything is both large and small, for bathroom, bedroom, kitchen, garden and halls.

To Ros, Maja, Annette of the house and outdoor plants and I think it's Tom, the very quite soul of the tills.

Could I also say I 'BIG' 'HUGE' 'THANK-YOU TO Mr. Junior Alves' for being such a great professional. As, one of the many managers' of the years'; he has been such a joy to get to know. Sometimes, you can walk into the store and feel the stress but, through it all Mr. Alves, is always polite, friendly and usually goes out of his way to help you and to have a conversation with you. When you watch him with younger members' of staff, he shows his mentor leadership as well and how his patience, get's the teamwork completed. I wish him all the best, with much happiness and joy for the future, to all the members' of 'Homebase staff'.

Take Care, Cynthia x

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Roy & Tarun were amazing - Streatham

Had a query about an item in the Streatham London store, I spoke to manager Roy over the phone who was amazingly friendly and helpful. He then passed on the message to Tarun who was also just as helpful and kind and resulted in helping me with a purchase. Thank you both - you are a credit to your store, great customer service.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I came to the Streatham store yesterday and a lady called Aredi was very helpful and friendly and an asset to your store.

September 15, 2024
Unprompted review

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