Homebase - Waltham Cross Reviews 

214
TrustScore 5 out of 5

4.8

High Street, EN8 7BF Waltham Cross, Hertfordshire, GB


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Rated 4 out of 5 stars

My order was easily picked within a few minutes I had to pass out by the tills and the lady didn't realise I'd already paid on line and collected from customer services so a little embarrassing then... See more

Rated 1 out of 5 stars

No update of delivery times or date only that it would be delivered by the Monday but didn't specify what day No text no call only knew when the delivery was dropped on my front grass absolutely sh... See more

Company replied

Rated 5 out of 5 stars

Whenever possible I use click and collect, It’s simple to order online, goods available at the store within minutes/hours to collect.

Rated 5 out of 5 stars

Went into the Waltham cross branch today to look for a lightbulb. Initially we walked in and walked out because I wasn’t too sure what I needed. Charlie at the checkout said bye to us even though we d... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Waltham Cross

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • High Street, EN8 7BF, Waltham Cross, Hertfordshire, United Kingdom

  • 0345 640 7035

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(214)

756 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle made my experience…

Michelle made my experience easier..approached me asking if I needed help outside for garden plants , then helped me with outdoor lights and fans ..very helpful member of staff...thankyou

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Shelves i wanted were not in store but…

Shelves i wanted were not in store but a batch had been delivered that morning staff went out of there way to get them for me helped me get them in my car. A wonderful experience kind helpful couldn't do enough. So thank you very much Bea & Mario 1st class service.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Garden Gems

The friendly, helpful and knowledgeable advice on plants from Anne and Michelle was great. I got exactly what I needed for a new plant bed.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of meeting Michelle…

I had the pleasure of meeting Michelle this morning. She was extremely helpful and so knowledgeable. She was able to answer every question that I had. I will definitely ask for her again when I next visit the Waltham Cross branch

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Michelle in the plant section

While searching for plants for our garden we chatted to Michelle who was very knowledgeable about the plants we were looking at and recommended a couple, which we bought. A valuable member of staff for Homebase, as she cost us a small fortune, in the end 😁

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great place to shop with very helpful staff

Today I was a great experience and thanks to the help of Michelle the lady who gave me not only help in choosing the right plants but, also gave me vital plant knowledge on some for next times purchase. Michelle was very polite and nice to talk to, very helpful and made the purchase easy. Many thanks

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Michelle was amazing help and Is an…

Homebase waltham cross
Michelle was amazing help and Is an asset to your company, in fact all your staff were helpful.

The cuprinol delicate pine though was a total different colour to what was advertised on the label so will bring back the unopened cans and change for a darker colour

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Laura and Clive a tag team duo

Went in for a simple fan (this heat am I right) met Laura who helped me quickly decide on what one to get in my price range,Clive help no insisted he would get it very helpful.

a wonderful experience and helpful crew around Laura rang me up and we had a pleasant chat while we waited lovey trip might by another air conditioning unit if it’s like that again lol.

June 25, 2024
Unprompted review

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