Homebase - Waltham Cross Reviews 

214
TrustScore 5 out of 5

4.8

High Street, EN8 7BF Waltham Cross, Hertfordshire, GB


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Rated 4 out of 5 stars

My order was easily picked within a few minutes I had to pass out by the tills and the lady didn't realise I'd already paid on line and collected from customer services so a little embarrassing then... See more

Rated 1 out of 5 stars

No update of delivery times or date only that it would be delivered by the Monday but didn't specify what day No text no call only knew when the delivery was dropped on my front grass absolutely sh... See more

Company replied

Rated 5 out of 5 stars

Whenever possible I use click and collect, It’s simple to order online, goods available at the store within minutes/hours to collect.

Rated 5 out of 5 stars

Went into the Waltham cross branch today to look for a lightbulb. Initially we walked in and walked out because I wasn’t too sure what I needed. Charlie at the checkout said bye to us even though we d... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Waltham Cross

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • High Street, EN8 7BF, Waltham Cross, Hertfordshire, United Kingdom

  • 0345 640 7035

4.8

Excellent

TrustScore 5 out of 5

214 reviews

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Asks customers to review

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Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(214)

764 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle was very helpful

Michelle was very helpful, i was hesitant to ask for some advice, shopping for Garden plants etc.. is very new to me. But she gave me alot of needed assistance which was invaluable.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was extremely pleased with the service I received from Michelle and Brianne. They were very helpful, going out of their way helping me, giving me their advice on what I needed.

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great local general homewares store

Easy to park near the store and although under new construction the store still had everything I wanted on arrival. Lots to see and tidy too so easy to navigate aisles. Everything clearly marked up and priced. Staff available to help when needed too, and friendly. The garden plants section was brilliant for all sorts of choices and pricing fair too. A good experience overall.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Homebase Waltham Cross

The store may be smaller than before however, the staff are still fabulous. Needed some plants from the garden centre, the lovely, wonderful lady who helped us was a joy to speak with and bought an interaction to her assistance which is generally sadly missing from a lot of sales staff.

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

The garden team at Homebase

The garden team members are very helpful. Michelle is always there to ask questions and give advice.
She is so friendly and personal. I look forward in going in to buy plants.
The layout of the garden area is beautifully sectioned.
Well done to the team.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Waltham Cross Homebase today

I visited Waltham Cross Homebase today, browsing the Vegetable plug plants for sale, and was assisted by the helpful and knowledgable member of staff - Michelle.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Michelle was amazing

Michelle was amazing, asked her a couple of questions and she was se helpful, her customer service was outstanding. Along with getting me a trolley and helping load it up, her experience with plants was incredible. Thank you Michelle.

May 27, 2024
Unprompted review

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