Home Learning College Reviews 445

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

I was studying icb L3 diploma in payroll management till 2015 and now the icb no longer on tutor with home learning college. I need to complete my course. Assignments 8 was the last assessed. How can... See more

Rated 5 out of 5 stars

The support of my tutor, Les Curzon has been outstanding. He made a potentially difficult and defeating course possible and obtainable. I'm nearing the end of my time and am forever grateful for his... See more

Company replied

Rated 4 out of 5 stars

Had never experienced online learning before and was a little hesitant. So glad I went ahead. Live classes. Tutor available nearly 24/7. All course text required is available online. VLC easy to nav... See more

Company replied

Rated 5 out of 5 stars

Although this was a remote course, I felt totally supported throughout. My tutor responded to my emails promptly. There were conference calls involving the whole group to discuss concepts and raise a... See more

Company replied

Company details

  1. Educational Institution

Information provided by various external sources

With an active online community of over 20,000 students, Home Learning College are the UK’s largest distance learning provider for professional qualifications. Bringing enterprising professionals together to boost their careers with industry recognised and accredited qualifications, their online training courses are the UK’s choice for professional learning at home.


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4.2

Great

TrustScore 4 out of 5

445 reviews

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Rated 5 out of 5 stars

Really great service,so helpful and …

Really great service,so helpful and informative in all aspects of the course & booking process. Can't wait to start now and make the most of all the online facilities.

July 20, 2017
Unprompted review
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Reply from Home Learning College

Thank you Hannah! That's great to hear.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

CIPD Level 3 Review

The support of my tutor, Les Curzon has been outstanding. He made a potentially difficult and defeating course possible and obtainable. I'm nearing the end of my time and am forever grateful for his time and guidance. The structure of the course has worked perfectly alongside my work and home life. Would highly recommend this to someone thinking of going into HR.

July 19, 2017
Unprompted review
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Reply from Home Learning College

Brilliant, very glad to hear your kind comments! Thanks for the review.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Good

The advicer which i spoke to was very help talking me though the course. Help me choose the right one .
Nothing was to much for him ( David) to go over again .so thank you.

July 18, 2017
Unprompted review
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Reply from Home Learning College

Thanks for the very kind review Cheryl!

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Very good experience

Very good experience, I didnt felt pressurised to make the purchase. The resources online looks great. Only downturn is, no practise questions after chapters in printed books and no workbook (I am considering to buy workbooks only).
I have tried also optional live webinar. Looking forward to get on with my studies

July 4, 2017
Unprompted review
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Reply from Home Learning College

Thanks for the review Rene. I have passed on your feedback to the relevant team so we can look into improving in the future. Enjoy the rest of your course!

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

I just started but all seems in place …

I just started but all seems in place and the site is very easy to use.

July 1, 2017
Unprompted review
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Reply from Home Learning College

Great to hear, thanks for your review!

AVADO (the new name for Home Learning College)

Rated 1 out of 5 stars

They canceled my booking exam by …

They canceled my booking exam by mistake, without warning me, and I've realized it just the day before I should attempt the exam.

Their communication system sucks, they spent 7 days! to answer to my email, then they canceled the second enrollment that I made by phone. The right one! I called them today and they have been rude and unuseful. So angry!

June 17, 2017
Unprompted review
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Reply from Home Learning College

Hi Lillo,

I'm very sorry to hear you've had a bad experience with us. Could you provide me with your email address so I can locate your records and get Student Services to contact you? Hopefully then we can resolve this issue to your satisfaction.

Apologies for the inconvenience,
AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

Good service

The information provided was useful and the advisor extremely helpful. A little too many chase up emails though.

June 15, 2017
Unprompted review
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Reply from Home Learning College

Thanks Corrina! We're always looking to improve, so I've passed on your feedback about the emails.

AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

Overall

Overall, Very happy with the service. People have been on hand to help and reply pretty swiftly. All the material came on time and you get regular updates on whats happening.

The only thing I would like to see is the availability of practice questions by topic. This way people can keep repeating different variations of the question until the whole concept sticks in their head. This is something i feel would really propel peoples understanding of questions and also give them an insight to what questions will look like.

June 15, 2017
Unprompted review
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Reply from Home Learning College

Thanks for the review Kevin! I'll pass on your feedback to our product team.

AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

my experience of Home leaning college …

my experience of Home leaning college was very pleasant I was treated respectfully and was not talked down to at any stage of the process.

June 10, 2017
Unprompted review
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Reply from Home Learning College

That's good to hear, thank you!

AVADO (the new name for Home Learning College)

Rated 2 out of 5 stars

Dissatisfied

Not satisfied with the service provided by the tutors.

Course consisted of reading hundreds of pages from eBooks, very difficult to fully absorb information with the lack of live classes.

Many students via forums complained of being unfairly marked on TMA's and this was addressed, so there was genuine admittance of failure on their (examiners) part.

The tutors evidenced a half arsed attitude when requesting help and guidance. I've even had 'I've got a lot on' thrown at me during a difficult time with the course. What exactly are these tutors getting paid to do other than extract and paste the same source materials to every student? The course is expensive, so as a paying consumer, I expect warmer service from those who are being PAID to teach.

I consider there to be a lack of relevant resources for students- yes using initiative and remaining self sufficient is stated, yet I don't expect to complete TMA's using materials provided, following instructions to be told my efforts were essentially poor without a clear concise explanation, instead you receive a long winded critique.

The second half of the course was stressful, time consuming and I cannot justify the stress endured or say it was worth the genuine fear of emailing my tutors for clear guidance on what was actually expected. I have left this course feeling as though I lack resourceful knowledge in my chosen career field.

I was informed the course was to disband once the July session was over, cannot say I am surprised but disappointed my expectations were not met.

June 5, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Dear Shez,

Firstly, we are sorry to hear that you haven’t had the best experience on one of our courses and we thank you for taking the time to bring your concerns to light.

We have found the online delivery of reading materials has benefited our students who are working alongside studies because they can securely access the course content from multiple devices, and it saves them from having to carry around hard copy books. However, I appreciate that sometimes students learn and absorb information in different ways and we are sorry that you did not find this style of learning particularly helpful.

We are saddened to learn that you found the tutor support disappointing and at times insufficient during your time on the course. Our tutors are dedicated to ensuring students have a smooth experience whilst training and gain their qualification. AVADO Learning do not receive many complaints with regards to the tutors and the support they have provide, however, your comments will certainly be passed on to our Academic Team who work with the tutors for this faculty. We take any expression of dissatisfaction very seriously and we feel it is very important that the tutors are made aware of all student feedback, good or bad, so that they can see ways to try and improve students’ experience on the course.

I have looked over your student record with us and unfortunately cannot see any communication raising a concerns with the tutor support provided whilst studying. Had we been aware of how you were feeling then we would have tried to alleviate and rectify any of your concerns. We appreciate there’s little we can do to improve your experiences now, but I’m glad to see you were able pass and achieve your qualification at the end of the course.

In conclusion, we at AVADO are disappointed that you did not find the knowledge and experience you have gained from studying this course useful in your career aspirations at this time. It is, however, still our hope that the qualification you have achieved, like many of our other past students, will aid you in career progression within your profession.

All the best for your future endeavours,

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Staff very helpfull

May 25, 2017
Unprompted review
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Reply from Home Learning College

We aim to please! Thank you for your review.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Very helpful people

May 24, 2017
Unprompted review
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Reply from Home Learning College

Very pleased to hear it! Thank you.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Pleasant

I didn't feel pressurised on anything I was choosing to do. I didn't feel like I had too many attempts at contacting me, it was a please y experience with all the information I needed.

May 23, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

That's great! Thanks for your review.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Booking enrollment

I have just booked onto the Level 3 Booking Keeping course starting in July. My advisor Cheryl was so helpful from start to finish. She gave me all the information I needed and made me feel at ease when I started to have second thoughts.
We had scheduled appointments which were always kept and I found enrollment easy and stress free!

I am very much looking forward to starting my course in July 😃 thank you so much Cheryl!!

May 22, 2017
Unprompted review
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Reply from Home Learning College

Thank you for your review! Hope you enjoy the course in July.

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

Very good experience so far

Very good experience so far. I have not started my course with them yet, but books arrived in very short time, everyone I spoke on the phone was very polite and professional and also online learning platform is very user-friendly. Very impressed so far.

May 8, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Great to hear. Enjoy your course!

AVADO (the new name for Home Learning College)

Rated 5 out of 5 stars

My advisor at AVADO was incredibly …

My advisor at AVADO was incredibly supportive and help me undersand the opportunities available to me in terms of qualification and also payment options. I feel exited about starting my journey with AVADO.

May 8, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Thanks for your review Maya!

AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

Quick and easy to enrol

It was a quick, easy process to get the course started and receiving my books. However, my email was noted down incorrectly so there have been a few issues regarding communication. I also received a great offer for enrolling so thumbs up for that

April 22, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Thanks for your review Steph! I'll be sure to pass along your feedback. From our records it looks like you have now been sent your receipt. If this is not correct or if you encounter any more problems please don't hesitate to get in contact with Student Services (student.services@avadolearning.com).

AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

all smooth so far :p

i didnt even started to study here, this is just my first impression, more is to come so lets see...
thx so far

April 21, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Good luck with the course and thank you for your review!

AVADO (the new name for Home Learning College)

Rated 4 out of 5 stars

Good Company

I have had no issues with them and have been using their service for 9 months now. They can sometimes be a little slow in responding to queries but this is rare and often have assessments marked within 2-3 days and exams with 2 weeks. I have since re-enrolled to sit another course with them.

April 14, 2017
Unprompted review
Home Learning College logo

Reply from Home Learning College

Thanks for your review Cheryl! Very happy you're sticking with us. I've passed on your feedback; we're always looking to improve.

AVADO (the new name for Home Learning College)

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