Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... See more
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Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers... See more
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Company details
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from HomePlus Furniture
Hello Taria, thank you for your kind feedback. We are pleased to hear that you were happy with both our service and the quality of the furniture. Your support is greatly appreciated, and we look forward to assisting you again in the future. Best regards HomePlus Furniture
Beautiful bookcases
Beautiful bookcases. Delivered quickly and well wrapped. Lovely quality. Just what I wanted. Very happy.
December 2, 2025
Reply from HomePlus Furniture
Hello, thank you for your lovely review. We are pleased to hear that you are happy with the bookcases and that they arrived quickly, well packaged, it is great to know they were exactly what you were looking for. Thank you for choosing us, and we hope to assist you again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Zozo, thank you for your kind feedback. We’re pleased to hear that you found our communication and our customer service helpful. Your comments are very much appreciated, and we’re glad we could assist you. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Melanie, thank you for your feedback. We’re pleased to hear that your sample arrived quickly and that you were happy with the quality. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Good service
Phoned up before committing to a display cabinet as wanted to check the wood samples I had been sent. Customer service were very helpful and clear and there was no hanging around on the phone. The product was great and delivery on time but I had read reviews which said packaging was removed and this did not happen. Otherwise very pleased.
November 23, 2025
Reply from HomePlus Furniture
Hello Bernadette, thank you for taking the time to share such detailed feedback. We’re pleased to hear that our customer service team was helpful and clear when you called, and that you were able to get through without delay. It’s also great to know you’re happy with the display cabinet and that delivery was on time. We appreciate your comments regarding the packaging and will ensure this feedback is shared internally. Thank you again for your order, we’re very glad to hear you’re otherwise very pleased. Best regards HomePlus Furniture
TV Cabinet
Excellent customer service. Could not fault the TV Cabinet, quality product.
Advised of date and time of delivery, all well packed and put into the room that we asked for.
December 9, 2025
Reply from HomePlus Furniture
Hello Amanda, thank you for your excellent feedback. We’re happy to hear that you were pleased with both the quality of the TV cabinet and the level of customer service you received. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
It was interesting to see the delivery…
It was interesting to see the delivery men to fit the table in
December 9, 2025
Reply from HomePlus Furniture
Hello, thank you for sharing your experience. We’re glad you found the delivery process interesting and that our team was able to assist with fitting the table in. We appreciate your feedback and hope you continue to enjoy your new furniture. Best regards HomePlus Furniture
Outstanding quality and service
I recently purchased the Hove Smoked small coffee table, TV unit and lamp table from Homeplus Furniture and I absolutely love them. The furniture is high quality, very sturdy and a beautiful colour – you can really tell it’s built to last for many years.
The customer service was first class from start to finish, and the delivery team were friendly, professional and very helpful.
I would highly recommend Homeplus Furniture and wouldn’t hesitate to buy from them again.
November 27, 2025
Reply from HomePlus Furniture
Hello Anita, thank you for your kind review! We are happy to hear that you love your Hove Smoked furniture and that you are pleased with both the quality of the pieces and the service you received.
Thank you for your recommendation and for choosing us. We look forward to welcoming you back again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello, thank you for your review. We are pleased to hear that your delivery arrived within the advised timeframe. We appreciate you taking the time to share your feedback. Best regards HomePlus Furniture
We had a little problem
We had a little problem. But with great customer service it was resolved quickly.
November 27, 2025
Reply from HomePlus Furniture
Hello, thank you for your review. While we are sorry to hear there was a small issue, we are pleased that our team was able to resolve it quickly for you. We appreciate your feedback and are glad you were happy with the service you received. Best Regards HomePlus Furniture
Needs minor assembly but definitely worth it
I didn't realize the Lombok coffee table needed assembling as I usually avoid purchasing such items. However, although it took me some time to align the pieces, for a novice like me it wasn't such a big deal. The table is also exactly as depicted. It's a solid attractive piece of furniture at a reasonable price that enhances my space.
December 9, 2025
Reply from HomePlus Furniture
Hello Florence, thank you for your review! We are pleased to hear that, despite the minor assembly required, you found the process manageable and that the table met your expectations. It is great to know that the piece has enhanced your space. We really appreciate you taking the time to share your experience and hope you continue to enjoy your furniture for many years to come. Best regards HomePlus Furniture
We received very good customer service
November 25, 2025
Reply from HomePlus Furniture
Hello Erica, thank you for your kind feedback. We are pleased to hear that you received very good customer service. Your comments are greatly appreciated and will be shared with the team. Best regards HomePlus Furniture
Beautiful furniture
Beautiful furniture. Timely delivery and well packed. Would recommend
November 25, 2025
Reply from HomePlus Furniture
Hello Anne, thank you for your lovely review. We are pleased to hear that you are happy with the furniture and that your delivery arrived on time and well packaged. Your recommendation is greatly appreciated. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Joanne, thank you for taking the time to share your experience. We are pleased to hear you were happy with our service and quality. Your feedback is greatly appreciated, and we hope to welcome you again soon. Best regards HomePlus Furniture
Love the product.
Love the product.
Arrived within a week.
Delivery excellent and very early.
December 2, 2025
Reply from HomePlus Furniture
Hello Sandra, thank you for sharing your feedback. We’re pleased to hear that you love the product and that it arrived so quickly. We truly appreciate your support and hope you continue to enjoy your purchase for many years to come. Best regards HomePlus Furniture
Quality furniture
Quality furniture, great prices, very quick delivery. The pieces were exceptionally well protected during delivery as well.
November 25, 2025
Reply from HomePlus Furniture
Hello Sarah, thank you for your kind review! We’re pleased to hear that you’re happy with the quality of our furniture, the prices, and the speedy delivery. We really appreciate your feedback and look forward to assisting you with future orders. Best regards HomePlus Furniture
Good quality furniture
The item I wanted was not available at first but I was kept informed about when it would be back in stock. I now have it and am very pleased with the delivery and the quality.
November 25, 2025
Reply from HomePlus Furniture
Hello Jacqueline, thank you for your kind review! We’re pleased to hear that you’re happy with your furniture and the delivery, and that our updates kept you informed while your item was back in stock. We hope you enjoy your new piece for years to come! Best regards HomePlus Furniture
The driver gave me a call in advance and polite and helpful, 5 stars
The driver gave me a call in advance
November 25, 2025
Reply from HomePlus Furniture
Hello Mark, thank you for your kind review! We’re pleased to hear that our driver was polite, helpful, and gave you a call in advance. We really appreciate your 5-star rating and look forward to assisting you with any future orders. Best regards HomePlus Furniture
Home plus was always responsive and…
Home plus was always responsive and helpful with my questions as my order was being processed.
Would recommend this store.
November 25, 2025
Reply from HomePlus Furniture
Hello, thank you for your kind review! We’re pleased to hear that our team was responsive and helpful while processing your order. Your recommendation means a lot to us! Best regards HomePlus Furniture
Fantastic piece of furniture
Fantastic piece of furniture. Speedily and carefully delivered
November 13, 2025
Reply from HomePlus Furniture
Hello Sally, thank you for your lovely review! We’re pleased to hear that you’re happy with your furniture and that it was delivered quickly and carefully. We really appreciate your feedback and look forward to assisting you with any future furniture needs. Best regards HomePlus Furniture
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