Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
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46 County Square, TN231YE, Ashford, United Kingdom
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Replied to 100% of negative reviews
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Great customer service today in store from Sammie went above and beyond while purchasing a table and chairs highly recommend

Reply from HomePlus Furniture
The piece of furniture designed for the bedroom was left in the dining room and now have to find someone to put it upstairs! The delivery people where respectful but would not help with putting the furniture in the place it was intended for

Reply from HomePlus Furniture
The website was easy to navigate. Making my purchase was trouble free.
I looked at many different companies to compare prices etc.
I found this company to offer excellent value for money and, Im delighted with the quality of my purchase.

Reply from HomePlus Furniture
My second purchase, excellent delivery info and delivery service, item was well packaged and at an unbeatable price.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers open/close really smoothly).
The service from HomePlus Furniture was also exemplary being delivered on the stated date/time & the guys kindly moved the unit upstairs for me.
I suspect I will purchase more items in time.

Reply from HomePlus Furniture
Quick delivery for an items of its size. The sideboard we ordered (Lombok Walnut Rattan Large Sideboard) is beautiful and I am really impressed with the quality. We absolutely love it and could not be happier.

Reply from HomePlus Furniture
The articles looked great but 2 of the drawers were poorly fitted I found grey pegs in drawer where someone must have left them? had to fix myself and they still close unsatisfactory. Otherwise great service helpful delivery.

Reply from HomePlus Furniture
Very happy with my cabinet, well made and great value for money.

Reply from HomePlus Furniture
The office furniture chosen was approximately £200/300 cheaper than Barker and Stonehouse for the same items. The lady I spoke to in Kent was really helpful and the service was excellent! I would recommend this company and will use again.

Reply from HomePlus Furniture
We ordered six items of bedroom furniture, which were delivered ahead of schedule. The delivery process was smooth and all pieces arrived without any damage. One piece was missing a set of bolts, which were quickly sent out after informing HomePlus Furniture. Excellent service all round and would not hesitate to recommend this company.

Reply from HomePlus Furniture
Easy to order , brilliant quality , lovely delivery drivers , very helpful

Reply from HomePlus Furniture
Great quality cabinet for the price. Arrived on time and was delivered with care.

Reply from HomePlus Furniture
Good quality cabinet at a good price. Delivery on time and carried out with care.

Reply from HomePlus Furniture
Furniture well constructed and nicely finished off
Very pleased with it

Reply from HomePlus Furniture
Quality Drawers
Really impressed with the drawers I ordered, solid good quality and arrived really well packaged with no damage 😊

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Goods were despatched quickly and everyone i spoke to on the phone was very helpful and friendly .

Reply from HomePlus Furniture
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