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Homeshelf Reviews 

229
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Samara from homeshelf has called on time as per the appointment. The conversation went smooth, she listened to my requirement carefully and she checked immediately for builders who has floorplans that... See more

Company replied

Rated 5 out of 5 stars

Thank you Samara for making this 1st step of our many enquiries very comfortable with our phone conversation. Anxiously awaiting an email of a couple of builders in my area and what they offer towar... See more

Rated 4 out of 5 stars

It was good that some information collected and approximate cost per square was told but some basic features in this cost must be known by homeself,like ceiling height, facade and few finishing items... See more

Company replied

Rated 5 out of 5 stars

Very quick & efficient service by Samara. She listened to my requirements and sent me layouts very similar to what we're hoping to build. We have not decided on a builder yet but would definitely reco... See more

Company replied

Company details

  1. Building Consultant

Written by the company

We arrange new house plans & prices suited to your requirements. Australia wide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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No recent history of asking for reviews

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4.6

All reviews

(229)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Simple process listened to our needs…

Simple process listened to our needs and directed us to possible builders, We just one issue with the call back booking process the scheduled call eventually happened way past our booked time. Otherwise everything else was ok.

August 6, 2020
Unprompted review
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Reply from Homeshelf

Thanks so much for your feedback. Apologies for the initial delay, I appreciate you letting us know. I'll pass this onto our team. All the best with your upcoming build.
Samara - homeshelf

Rated 5 out of 5 stars

Wonderful

Good and accurate information ℹ️

July 29, 2020
Unprompted review
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Reply from Homeshelf

Thank you so much Gaurav! I'll pass this feedback along to the team.
All the best with your upcoming build.
Samara - homeshelf

Rated 4 out of 5 stars

Great people to deal with

Great people to deal with, in contact the very next day

July 25, 2020
Unprompted review
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Reply from Homeshelf

Thank you so much, really appreciate your feedback! I'll pass this along to the team.
So glad we could help.
Samara - homeshelf

Rated 5 out of 5 stars

Great service fast delivery

July 19, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

Thanks for the feedback Amanda! Great to hear and all the best with your upcoming build.
Samara - homeshelf

Rated 5 out of 5 stars

Homeshelf consultant was a pleasure to…

Homeshelf consultant was a pleasure to deal with. Samara listened carefully to my wishlist and was able to find a fit with a local builder who i am currently talking to about my potential build.

July 16, 2020
Unprompted review
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Reply from Homeshelf

Thank you, it means a lot. So glad I could help and all the best along your build journey!
Samara - homeshelf

Rated 5 out of 5 stars

Very helpful

July 16, 2020
Unprompted review
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Reply from Homeshelf

Glad we could help. Thanks so much.
Samara - homeshelf

Rated 5 out of 5 stars

Thank you so much for quick response…

Thank you so much for quick response and given info of options/ choices based on individual interest needs whom and where to go for. High recommended.

July 16, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

That's so good to hear! Thank you, I'll pass your feedback onto our team. All the best with your upcoming build.
Samara - homeshelf

Rated 1 out of 5 stars

Do not listen to hear the customer…

Do not listen to hear the customer needs and send non-relevant information. A complete waste of time!

July 14, 2020
Unprompted review
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Reply from Homeshelf

Thank you for the feedback, I’m so sorry to hear you felt that way. I can assure you the builders we recommended will be in touch with the best-suited options that suit your needs.
Samara - Homeshelf

Rated 5 out of 5 stars

First home buyer

I received a call and they were very helpful and put me in touch with two builders. They both called me and I am very interested in one of them.

July 5, 2020
Unprompted review
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Reply from Homeshelf

Thanks for the feedback Shaun! That's great to hear, glad we could help and all the best with your upcoming build. I'll pass your feedback onto the team. Much appreciated!
Samara - homeshelf

Rated 5 out of 5 stars

Friendly service and prompt

Friendly service and prompt. Other builders contacted as promised.

June 30, 2020
Unprompted review
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Reply from Homeshelf

Thanks so much, I'll make sure to pass your kind words onto our team. All the best for your upcoming build.
Samara - homeshelf

Rated 5 out of 5 stars

great call

great call , thanks

June 30, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

Thanks so much, really appreciate your feedback!
Samara - homeshelf

Rated 5 out of 5 stars

Builders responded right away.

Builders responded right away.
i am still speaking to some.

June 28, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

Hi Marlene,
Thanks for the feedback, that's great! I hope it all goes well for you.
Samara - homeshelf

Rated 5 out of 5 stars

Collected information promptly and…

Collected information promptly and correctly, the builders recommended have been great to date.

June 19, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

Thanks so much, that's great to hear. Glad we could help.
Samara - homeshelf

Rated 5 out of 5 stars

Prompt reply and solid referrals

Prompt reply and solid referrals. Highly recommended

June 16, 2020
Unprompted review
Homeshelf logo

Reply from Homeshelf

Thank you Peter! That's really nice to hear, I'll pass onto our team.
Samara - homeshelf

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