Ben was wonderful! He made moving and switching all of my utilities super easy and offered me the best options for my circumstances. He was easy to work with, helpful and clear. His sense of humour de... See more
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8 Piries Place, RH12 1EH, Horsham, United Kingdom

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Reply from Home Telecom

Reply from Home Telecom
Lily was very kind and professional at the phone today. We didn't conclude the transaction, and she was very respectful and warm throughout. A real pleasure to deal with!

Reply from Home Telecom
Sorted bills for my new flat with Jordan, made things very simple/painless. Friendly guy.

Reply from Home Telecom
Matthew was very patient even I gave him a wrong post code, he explained everything clearly and also introduced the electricity package which I was not aware.

Reply from Home Telecom
Thanks to Amir, the wifi setup was smooth and sound.

Reply from Home Telecom
Hi Ben tried very hard to sort my utilities out before my move which removed a lot of stress thanks

Reply from Home Telecom
As a tenant, Corey was helpful with letting me know about discounts and ways of setting up my Wi-Fi providers before our move in date.

Reply from Home Telecom
Davis was polite and quick to attend to what we needed .

Reply from Home Telecom
Amir was really kind and helpful in giving advice for next year, great customer service

Reply from Home Telecom
Very helpful and clear about everything. He answered all of my questions very well Thankyou! His name was Corey.

Reply from Home Telecom
Ben was really thorough with his research and provided me with the right rates. He was consistent about calling when I mentioned was the best time for me to communicate and answered all my questions with confidence and patience.

Reply from Home Telecom
Great service, quick and understandable, whith no hassle.

Reply from Home Telecom
We spoke to guy, and he made it so easy and a breeze to set up the utility bills and walked us through step by step great support with great prices.

Reply from Home Telecom
I’ve had 2 phone calls with Guy to help set up WiFi and energy for my new house. He was very polite, friendly and helpful.

Reply from Home Telecom
Received a call from Luke (from telecom) who spent the time to go through internet package and was patient throughout the call even though I was at work o was still able to take the call but with his patience and understanding it made me beable to still do my job supporting a person and take the call with his patience.
Thank you and big thank you to Luke.

Reply from Home Telecom
Corey was amazing he sorted out our energy and broadband and helped with water and council tax

Reply from Home Telecom
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