HomeThangs Reviews 

I had sent an email as they requested to ask about the dimensions on a product. Nothing back from them. It's been 2 weeks. Zero.Ziltch.Nada. I was afraid of the service after non response and these other reviews back me up. I didn't purchase.

Website said they had 6 in stock. Ordered 4/26/25.
Todaty is 5/24/25. I have heard nothing. Their voice mail is full. Another unresponsive company.

Will not respond to emails or phone calls

Cannot get customer service to respond to emails or answer the phone. I have tried for 3 days. No return email or calls

I called their number that appears on their website, 267-372-5980 and it rings and goes to voicemail. There is no corporate greeting at all. I then called the number that appeared on my credit card account for this charge, 888-278-0880 and the person who answered the phone said he didn't speak english and hung up on me, TWICE!

Had a big order of mosaic tile delivered to me by HomeThangs today, to redo my shower,and I couldn't be happier! The tiles are beautiful and high-quality. The website was easy to use, and their customer service was very helpful all along, they offered me an extra discount, kept me updated on delivery, etc. Shipping was fast, and everything arrived safely and in perfect condition. Will order more for my next bathroom project.

Ordered a vanity for my newly remodeled bathroom, and its perfect! I received great customer service, best price, all my questions answered. Delivered today, looks beautiful! Great store, will keep shopping here for my other projects!

Tried calling several times during business hours and true to what others have stated, no one answers the phone. Just is a voicemail.

I had a great experience with Homethangs. The service was quick, and easy. I have no doubt that I will shop here again! I bought a bathroom vanity and highly recommend buying home improvement items and materials here! The best thing about the online store is the customer service and support they answered all my questions thoroughly and very quickly! Was so helpful. 10/10 recommend.

Like others, despite showing a vanity in stock, my order was cancelled about a day after I placed it.

Outstanding customer service! You will not find an online store nowadays that would be willing to answer your questions that thoroughly. Sales representative was so knowledgeable and helpful, that I wouldn't even bother to go look elsewhere for my new bathroom vanity.
I will shop here every time I need something for my home. Recommend!

I can’t say enough good things about this company. This is the third time I’m ordering from them so yeah they won me over I’m a return customer. Honestly I wish other furniture sites took notes from them. I’ve never ordered furniture online from a place with customer service that’s this good. I worked with Paul specifically and he answered every question I had, was patient, and when my vanity finally arrived I was satisfied with everything. I recommend Homethangs to all my friends because of the service I receive. I’m glad nothing was damaged in shipping since I know that happens sometimes.

Love It!!!
Just love the vanity the mirror and the customer service and the speediness of sending it and keeping me informed all times. Thank you so much and thank you for staying in touch with me and calling me and emailing me and texting me! Absolutely great service and great quality sink and vanity!!!

This company is unscrupulous at best. They advertise a price and then do not honor it and cancel the order after realizing the price elsewhere has gone up. They claim the manufacturer is out of stock, but, if you check with the manufacturer, that is not the case. In fact, they will raise the price the next day and keep it posted on their website. The bigger problem is, if you are in a time crunch, they lose you valuable time because they will not tell you they have canceled your order for 4 days. Scumbags in my opinion.

I ordered a sink bowl for a bathroom. The site said the item was in stock. When I went to check out the site declined a credit card that I use all the time and have never had any issues with before. So, I purchased the item with another credit card with no issues. Several days later, HomeThangs contacted me to cancel my order saying that the item was not is stock. Not sure if this is even a real company... really poor handling of the entire process. I would avoid wasting time with this company.

Finally I have my new bathroom vanity set installed, which I had ordered from Homethangs.com a few weeks ago. It looks absolutely gorgeous, everything arrived just in time for the Holidays, for all my guests to admire! :) I love the quality of the product, it was a James Martin bathroom vanity with a tall storage cabinet and a beautiful countertop. I also ordered a faucet and a mirror from them, which arrived separately, prior to the cabinet itself. My whole experience with Homethangs was very positive, love the customer service, they really helped me out in making up my mind, when I could not decide between the two, they also gave me an extra discount, so the whole set fits my budget. I will be remodelling my second bathroom after the Holidays, and Im working with Homethangs to pick my new tub and tiles for it, cant wait!

We have purchased 3 vanities from HomeThangs over the past 3 years and been really happy with the prices and service. All 3 orders arrived promptly (5-10 business days). 2 of the orders were fine, but the most recent vanity was damaged during shipping. HomeThangs customer service ordered a replacement for us, and it looks good. We would recommend them and will use them again.

"Very well satisfied with the customer service from start to finish. I highly encourage and recommend this establishment to be on your list when purchasing home furnishings. It was our last stop of many and we are super happy with our purchases. I’ve shopped at many different home improvement stores but none like this. Will never shop somewhere else. The customer service was absolutely outstanding! They answered my questions and got what I needed in a timely manner. My dining room set is perfect. 10/10 experience"

Love my new bedroom set! I called customer service and they offered me e tra discount since I was buying a set, it was a nice surprise. I'll definitely shop here again for more furniture.