HomeToGo.de Reviews 

3,808
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Mario is verry friendly and answer verry fast. It was an nice hollidaytripp and a buitifull house. The river direkt bevor the house is an adventure and for me a good nightmelodie to sleep. 😉... See more

Rated 4 out of 5 stars

A good variety of offers, can be filtered according to Personal needs. Good overview where the offer is located and which regional sightseeing is clone However descriptions are sometimes misleadin... See more

Rated 1 out of 5 stars

The check in was fairly easy but the cabin in Shag bark Pigeon Forge Tennessee was a disaster. It was dirty and we had to buy pans to cook in because their’s were scorched. We also had to buy towels a... See more

Company replied

Rated 5 out of 5 stars

Booking through web site was ok, but after reading the comments in google reviews I am concerned about service quality directly from EuroParcs, there are a lot of complaints during check in from vis... See more

Company details

  1. Vacation Rental
  2. also in
  3. Travel Aggregator

Written by the company

Alle Ferienwohnungen und Ferienhäuser auf einen Blick. HomeToGo ist die Metasuchmaschine für Ferienunterkünfte. Wir haben für Sie die besten Anbieter von Ferienwohnungen und -häusern zusammengetragen und durchsuchen deren Angebote nach Ihren individuellen Wünschen. Ob Familienurlaub, ein Ausflug mit Freunden oder eine romantische Reise zu zweit - wir finden für Sie die passende Unterkunft. HomeToGo bietet Ihnen die besten Unterkünfte auf einen Blick, erstklassige Preise durch direkte Weiterleitung zu unseren Partnern und einfache Vergleichbarkeit der Unterkünfte aus über 200 Ländern. Vergessen Sie lästige und aufwendige Recherche auf dutzenden Seiten im Internet. Bei HomeToGo finden Sie kostenfrei Ihre Traumunterkunft sofort, unkompliziert und zum besten Preis.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(3,808)

260 reviews in the last 12 months

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Rated 1 out of 5 stars

Free cancellation ???

am very disappointed about the T&C´s of this company.at that time when I booked the house it was mentioned on the webpage free cancellation until early June! Cancellation - please note is never free except in certain cases like death, illness, unemployed otherwise always at least 20% till 60 days before the trip starts. With other providers we could rely on the webpages free means really free cancellation and not incl. cancellation cost of... such as FeWO webpage which we had booked in the past again no hidden condition, I have to send a warning message to my friends and acquaintances. Its unbelievable. You could also not ask questions in advance, normally you can communicate directly with the landlord here, but on this webpage first book then ask. For specific questions you could´t find the answers in Q&A rubric its not helpful. I am really shocked. We will probably not cancel the accomodation, because the cancellation fee even 4 months in advance is already 20% of our price 600Euro - what for? I don't understand that. So please pay attention!

April 8, 2023
Unprompted review
HomeToGo.de logo

Reply from HomeToGo.de

Lieber Reno,

vielen Dank für Ihr Feedback.

Wir entschuldigen uns für die Verwirrung bezüglich der Stornierungsbedingungen für diese Reservierung. Bitte beachten Sie, dass HomeToGo keine Stornierungsrichtlinien erstellt, sondern die von unseren Partnern festgelegten Stornierungsrichtlinien anzeigt.

Ich habe die unklare Regelung in diesem Fall gemeldet.

Außerdem gibt es mehrere Kanäle, um unser Guest Relations Team zu erreichen, wenn Sie Fragen zum Objekt haben. Aus Sicherheitsgründen führen wir den direkten Kontakt des Gastgebers nicht auf.

Wir danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen,

Ihr HomeToGo-Team

Rated 4 out of 5 stars

So far

So far, only based on the booking experience, almost everything was very easy and self-explanatory. Only the option money transfer via bank account did not work immediately so that I was not sure if my booking had gone through at all.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

User friendly

Very much appreciated the well made user interface (better than the one of a certain competitor). Also the wide varietey of choices.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Easy as can be

The offer is described in detail, there is always the option to access the customer service and when booking you are not asked for payment details, you simply enter your personal details, make the reservation, receive the invoice immediately with the confirmation and clarify the payment modalities directly with the landlord.

January 5, 2023
Unprompted review

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