Hometyre Reviews 

301
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its promptness, efficiency, and hassle-free nature, often noting quick turnaround times. Many people highlight the staff as polite, helpful, and professional, frequently going above and beyond to assist. Reviewers also often mention the very reasonable and competitive pricing for services provided. People appreciate the convenience of the mobile service, enabling tyre fitting at home or on the go. The entire process is frequently described as easy, uncomplicated, and smooth, from contact to completion. Customers express high satisfaction and a strong likelihood of using the company again.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, friendliness, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, helpfulness, and... See more

Price

People report positive experiences with pricing, consistently finding them to be very competitive and... See more

Product

Customers had ambiguous experiences with the product, with some reviewers praising the assistance received in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel w... See more

Company replied

Rated 5 out of 5 stars

My car wouldn't drive off the driveway it's wheels had bent inwards after the wishbones had been replaced, I didn't think the tracking would make a difference but the 2 lads that came went above and... See more

Company replied

Rated 5 out of 5 stars

So easy to communicate car was stuck on driveway.phoned told them about my problem .Give Me all the information I Need .Jerry Came couldn't do enough so helpful .problem fixed would diffenitly would u... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - exactly as described. I booked on the website, and also spoke to a very helpful lady who processed my booking. The following day Ben came to the house and tried to fix my tyre but... See more

Company replied


Company details

  1. Tire Shop

Information provided by various external sources

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(301)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick and explained all way

Super job! My daughters tyre was leaking. Changed tyre and cleaned all alloy re sealing. Explained before completed work and was super quick.

January 24, 2026
Unprompted review
Hometyre logo

Reply from Hometyre

We really pleased we were able to help and resolve the issue! Thank you so much for your review : )

Rated 5 out of 5 stars

Amazing service!

Ordered for new tyre online, had a call shortly after to confirm sizing and type of tyre needed, really helpful over the phone and whatsapp! Richard came out to me at home the next day, really friendly and job was done in 10 minutes, can’t fault at all and will use again if/when needed!

January 7, 2026
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for sending in a glowing review Charlotte! We really appreciate it : )

Rated 5 out of 5 stars

this company was exactly what…

I thought this company was exactly what it says it is and what you would expect a company to be... officiant right from the first phone call to end product... On time, polite, helpful, very very reasonable on price, and when their competitors are so so much more expensive they must know they could raise price's but they dont. Just one of those companies you want to use again and pass on to others

December 4, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for the absolutely amazing review Mr. Maund. We really do all appreciate it, and feedback like this keeps everyone as motivated as ever! : )

Rated 5 out of 5 stars

I had an absolutely amazing experience…

I had an absolutely amazing experience from start to finish. The booking process was easy, and the customer service was friendly and professional. The service provided was prompt and of high quality, all at a very reasonable price. It’s hard to find a better or more convenient way to change your tyres. I highly recommend them.

November 27, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Wow. Thank you. That's a glowing review and we love it! So happy you had a good experience with us! : )

Rated 5 out of 5 stars

What a breath of fresh air

What a breath of fresh air, arrangements were made quickly and without fuss. The price was good and the service was outstanding. Lee was polite, quick and explained everything. My new tyre was fitted on the same day I called and within two hours. I would highly recommend Hometyre.

November 25, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for your feedback! It's really appreciated by the whole team here, and Lee who dealt with you. We love that you love the service! : )

Rated 5 out of 5 stars

I had a puncture on my company van…

I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel was missing from the van, he went above and beyond — even driving around town to find one so he could get me back on the road.

The service was absolutely 10/10, and the price was very reasonable too. I couldn’t have asked for better help. I’d highly recommend Hometyre to anyone — a truly professional and customer-focused company!

October 25, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for the glowing feedback! Richard genuinely loves looking after people and resolving problems, so while it took him a little time - he was really pleased to get you back on the road. : )

Rated 5 out of 5 stars

Great service

Can’t praise this guy enough. 2nd time in 12 months I’ve needed to use them. Comes with an extra tyre just in case the other needs doing. Speedily done.

October 10, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for your feedback Jonathan - we've fed it back to your tech on the day too! : )

Rated 1 out of 5 stars

I had an issue and was basically called a liar

Below is the reason for a 1 star review.
It states how the wheel was put on with an air hammer stressing the bolts to the max, giving them the potential to shear whilst being driven.
As you can see the MD will put the blame back on you should you have an issue with there shoddy workman ship. He'll also tell you lies of how great a mechanic they are, but choose to stand in a roasting hot van in the summer and a freezer of a van in the winter whist working in the ran. I call Liar.
Yes he can pretend I never had to use a 2 foot long breaker bar whist hitting it with a lump hammer get the bolts to move. But you know what I don't care what this low life thinks. If he his happy to put his customers lives at risk by using an air hammer instead of a torque wrench that's up to him.
Me, I replaced the bolts at my cost with genuine bolts to ensure the safety. This pathetic MD clearly places money over the safety of his customers
If your reading this it's your choice. Use Home tyre and if your bolts are tightened to a limit I don't know but would guess in excess of 400nm and not the 140 they should be. When you drive around a corner and the bolts put under more stress holding the wheel on, will they sheer and the wheel come off at speed is anyones guess.
Me I'll find another company that knows how to use a torque wrench and have the job done correctly.

If you think this is fun, you're right it is. I found the shoddy workmanship and did the repair with my childs safety back to where it should be. However look at his reply. I contacted this moron privately and instead of chatting with me the idiot took it to a public platform such as trust pilot. Clearly thinks he's winning as he displays his poor management skills on here.
He couldn't manage a good wee.
I'll get one of the many companies that supply and fit tyres correctly and home tyre can pat themselves on the back saying good job.

For the second time I used HomeTyre.
This time I had 4 continentals on my daughters BMW.
In January I had the same tyres on her Fiat 500.
The fitter was good and he told me it was his business and I was impressed.
The BMW had to sit on the drive for a week whilst my daughters got her first years no claims.
In that week one of the new tyres deflated, so I called Hometyre and informed them the car hadn't moved so con't be a puncture.
I removed the tyre and put water on the back of the bead and found multiple leaks. Video and sent to Hometyre. I am told a fitter will be out but looks like corrosion and any additional work may be charged.
A different fitter attended as the usual one was on holiday, which he had said when he was fitting the 4 tyres.
The new fitter came and job was done and no charge. All good.
Today , a month later I want to replace the pads and discs all round. Went round the car with a breaker bar to loosen the bolts that should be 140nm tight.
The three from the original fitter were tight and took some effort, I am confident they were as they should have been.
The one that had a puncture was solid. They would not move. I am not weak and weigh 16 stone and I could not get them this tight if I tried.
To get them loose I had to use a 24inch breaker bar pushing down with all I had whilst hitting the back of the breaker bar over the socket with a lump hammer. Eventually they come undone.
This level of tightness will stress the bolts and when driving I fear could shear them as they have been taken way past there molecular structure strength.
I believe mistakes are made and what you do is what separates the good from the bad.
I have basically been called a liar. I assume they think I want a freebie. I will post the reply beneath this so you can see for your self and this is the MD.
I have removed names so they can't have me take this down.
If I had to remove this tyre at the side of the road there would have been no chance. And the MD thinks it's ok to insult me.
Needless to say I will just us Tyres on the drive or one of the many other tyre companies. Theres loads of them and I will be sure to tell all I can of not just the poor workmanship but the rotten attitude of the MD.
FYI, I didn't wait for them to come out as I had started the job and you and didn't want to wait days till I could get it done. I wanted to make sure the breaks were the correct ones before I couldn't return them if they weren't.

Addition. You claim that you offered a reasonable solution. This was for me to stop what I am doing and wait for Hometyre to visit. When would this have been? Then as I am not capable of knowing when bolts have been destroyed due to incompetence you state you have no way of confirming because I didn't wait for Hometyre. Clearly self important and expect everyone to gravitate around you.
New bolts. That would have been good.
Where from? My bolts are BMW genuine items, yours are "Standard Bolts" what ever that means.
You claim you have no way of establishing but also your going to push out the torquing procedure. Which is it

September 4, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

At no point does any communication sent from us include anything threatening, aggressive or accusatory. We feel it to be balanced, conciliatory and, under the circumstances, offers a reasonable solution to the matter.

Please note excerpts from a direct email response received from this person:

"Your aggressive response makes me feel you think I am after something in compensation."
"With regards the bolts. Keep them. I don’t need your bolts and now I know your customer care I wouldn’t trust the quality as I am sure they are as cheap as you can get."
"I did think about contacting Hometyre to see the appalling work that was done. But knew I would have to wait and then be available. Then if the new set of Brembo brakes didn’t fit and the supplier wouldn’t take them back due to me waiting for you to do your job right, Would you have replaced the Brembo brakes for the correct ones. So I did the job and got it done.
With your reply, I feel if I had of called yourselves you wouldn’t have excepted liability. You would have more lies to push on to me."

Please note the full unedited email sent in response to Mr Turner:

Good afternoon Mr Turner.

Dani has passed on your correspondence to me to review and respond. Please do note that she is a very capable advisor and resolves most queries without the need to escalate. At no point was your communication ignored.

In respect of your formal complaint, I must say that it would come as a genuine shock for Mark to have refitted your road wheel in any other way than by following the correct procedure throughout. He has held a 100% unblemished record for over a decade with us and operated as a qualified time served mechanic for two decades prior. To reiterate Dani’s words – he is meticulous in his work.
It would, of course, be remiss of me not to give due consideration to the matter though.

Unfortunately, it is now impossible for us to validate your claim. It would have been easier if you’d have immediately contacted us upon the attempted removal and allowed us the opportunity to understand it in person. We would have been happy to send one of the techs to you as soon as possible. That is no longer a viable option clearly.

Under the circumstances then, and as the fairest resolve, I will instruct Wayne to revisit your address to inspect the vehicle, and the wear to the existing bolts as soon as possible and as a matter of urgency. He will, as a matter of courtesy and purely as a gesture of goodwill, supply a replacement set of new standard wheel bolts and refit them to this wheel. You are very welcome to observe this process with him, of course. This should alleviate any potential safety concerns you may have moving forward.

If you can please let me know, as soon as possible, the most suitable working day to arrange the visit - I will make sure it is fulfilled. Wayne will have the bolts available from tomorrow (Friday). In the meantime, I have informed Mark of your concerns and asked to him ensure that he remains diligent in his work. Wayne will share his findings with Mark for review.

While it is not possible for us to substantiate your claim, we are very sorry for any convenience you may have encountered regardless, and assure you that a bulletin will be issued to all our technicians operating across the UK to ensure adherence to refitting and torquing practises.

Rated 5 out of 5 stars

Excellent service and kept informed

Called for a replacement tyre on Friday afternoon, couldn’t get me in until Tuesday. Said I would call back if I can’t get it done sooner and put the phone down, 2 mins later they called back and could be slotted in Saturday afternoon, on Saturday morning had a call, they were still waiting for tyre and would be delayed by an hour. Smack on time they turned up to replace the tyre, was excellent service and informed me all the way through. Very polite and reasonable cost for the at home tyre replacement. Will definitely use again.

August 23, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for your feedback and response, and we're really happy to have looked after you! : )

Rated 5 out of 5 stars

Even the Alloys got cleaned!!

I had 2 new front tyres fitted to my car.
Good price and excellent service. Even the alloys got cleaned.

June 27, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

We like to go the extra mile! It's a little effort to show we genuinely care and hope to provide services to you in the future! Thank you for taking the time to leave a review. : )

Rated 5 out of 5 stars

Now that’s what I call fast fit!

I was informed by several colleagues at work that I had a flat tyre. On inspection, sure enough there was a big piece of metal stuck in the tread and the car sitting on its wheel rim. Time to call Hometyre again. They sourced a tyre and Richard had replaced it all within a couple of hours. Great service all round. Thanks everyone!

July 22, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for using us, and reviewing us again Peter! Glad you're loving the service : )

Rated 5 out of 5 stars

Efficient, friendly and good price

I was wary about using a company I'd not heard of, but decided to trust the positive reviews. I'm glad I did, as it was a very straightforward experience. The staff on the phone were friendly, quick to call and arrange a appointment to have new tyres for all four wheels. Mark (in Shrewsbury) came on time the next day, again was friendly, and all I had to do was sit watching Wimbledon whilst he efficiently did his work. They were cheaper than other companies and I would highly recommend them.

July 8, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you so much for the positive feedback - we really appreciate it : )

Rated 5 out of 5 stars

Excellent service.

Thank you Hometyre once again for your first class service and fitting me in by coming to sort my tyre out so I could get in work on time! A brilliant company with excellent staff who are professional and friendly along with very competitive prices. Would never use anyone else!!!

June 2, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you Kirsten. Reviews like this keep us all totally motivated! Thank you

Rated 5 out of 5 stars

Amazing

Amazing! Mechanic came within an hour! Incredible service! Thoroughly recommend

May 13, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

: ) thank Helen. Really pleased you'll recommend us and love the service. Thank you

Rated 5 out of 5 stars

Made a booking and mechanic came next…

Made a booking and mechanic came next day ( there’s also same day options).
Mechanic phoned 1hr before my appointment and notified me he’s running late due to a stuck locking nut. He arrived exactly on his newly stated time.
Though he was late the excellent follow up made for a great easy experience

May 1, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for the review Greg! Delays sometimes are inevitable but we really do try to keep everyone up to date and informed wherever we can! Thank you for your understanding and patience. : )

Rated 5 out of 5 stars

No fuss puncture repair

Repaired my punctured tyre at home quickly and at a reasonable price.

April 29, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for your 5* review! We really appreciate the feedback and hope to see you again when you next need us!

Rated 5 out of 5 stars

Brilliant service, highly recommended

Really easy. Booked online on a bank holiday. The booking was confirmed by text for the next day and then they rang first thing to double check all the details. Richard arrived right on time and was able to repair the tyre. Brilliant!

April 22, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Brilliant review too!!! : ) Thank you.

Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round! From the online booking (next day fitting available, which wasn't available with a number of other companies that I'd checked first), to the helpful confirmation call to confirm the booking and time. Ben, the fitter assigned, could not have been more helpful. He was also incredibly professional, friendly and efficient. Really impressed with the whole service!

April 15, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you for your lovely review!!! : ) We're glad you love the service

Rated 5 out of 5 stars

Brilliant service and price

Excellent service and a really good price. 4 caravan tyres, fitted onsite, and for what we expected to pay if we took it somewhere to be done. Really quick and punctual. Will absolutely NOT be taking my car to a garage for tyres again. These guys are brilliant

April 2, 2025
Unprompted review
Hometyre logo

Reply from Hometyre

You're brilliant too Pete!!! Thank you for the great feedback. Much appreciated : )

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look