Hometyre Reviews 299

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, politeness, and professional attitude, often going above and beyond to resolve issues. The service provided is frequently highlighted as excellent, with many people appreciating the promptness, efficiency, and ease of their overall experience, often at a very reasonable price. Reviewers find the communication clear and friendly, making the process hassle-free and convenient, with many recommending the company for its reliable and professional approach. However, some customers experienced issues with product quality and workmanship, specifically mentioning damaged alloys and concerns about bolts being overtightened, leading to additional costs. These reviewers also expressed dissatisfaction with the company's response to their complaints, citing concerns about the handling of their issues.

What people talk about most

Service

Consumers find service to be positive, with many describing it as first-class, excellent, and fantastic from... See more

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Price

Users describe positive interactions with price, consistently finding them competitive and very reasonable.... See more

Product

Reviewers mention ambiguous feedback about the product, with some customers praising the assistance received... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the first-class workmanship,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My car wouldn't drive off the driveway it's wheels had bent inwards after the wishbones had been replaced, I didn't think the tracking would make a difference but the 2 lads that came went above and... See more

Company replied

Rated 5 out of 5 stars

Robson did a great job fitting two tyres, and I was able to stay at home and enjoy the weather! For me the convenience of being able to stay home and not have to either wait in a garage or get someo... See more

Company replied

Rated 5 out of 5 stars

So easy to communicate car was stuck on driveway.phoned told them about my problem .Give Me all the information I Need .Jerry Came couldn't do enough so helpful .problem fixed would diffenitly would u... See more

Company replied

Rated 5 out of 5 stars

I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel w... See more

Company replied


Company details

  1. Tire Shop

Information provided by various external sources

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best Mobile Tyre Service!

Second time I have had to call on Peter to help me replace a tyre.

Both times he has managed to fit us in at short notice (this time BH weekend).

Would not go anywhere else! Excellent service from Peter.

May 23, 2026
Unprompted review
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Reply from Hometyre

Thank you Christina. Peter is a lovely guy and a proper customer service lover!! We're thrilled you've used us twice now. : )

Rated 5 out of 5 stars

Brilliant service

Absolutely brilliant. Came within an hour of ringing them and we was back on the road in 15 minutes. Sam was very friendly and highly professional.

Thank you very much

June 4, 2026
Unprompted review
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Reply from Hometyre

Thanks Andy! We're not an emergency service, but if we've got the scope to pull off a great escape - we'll always try!! : ) Appreciate your amazing feedback : )

Rated 5 out of 5 stars

Excellent!

Robson did a great job fitting two tyres, and I was able to stay at home and enjoy the weather! For me the convenience of being able to stay home and not have to either wait in a garage or get someone to pick me up is well worth it.

I’ve used Hometyre before and both times have been excellent and can fully recommend!

June 1, 2026
Unprompted review
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Reply from Hometyre

Ahh thanks for leaving your thoughts Dean. Forwarded on to Robson. Glad you enjoyed the weather!! : )

Rated 5 out of 5 stars

Second time Ive used Ben from Hometyre.

Second time Ive used Ben from Hometyre.
Very pleased, always polite and helpful.
Will not hesitate to recommend

May 14, 2026
Unprompted review
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Reply from Hometyre

Thank you Annie. Ben is a lovely guy and always happy when his customers are pleased. : )

Rated 5 out of 5 stars

What an experience first class service…

Hometyre
What an experience first class service from start to finish. Booking the job in was so easy, Jerry the fitter turned up on time(even though I had given wrong postcode) and was very professional and went about his job. His van was equipped to do all that is needed. Prices are very competitive. He changed all 3 tyres on my caravan spare included and moved and refitted my tyron bands no problem. In all a great experience and top job i know where I will be going next time for my tyres so easy and uncomplicated.

May 12, 2026
Unprompted review
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Reply from Hometyre

Thanks so much for taking the time to drop your thoughts here Mr Davies! Jerry is busy building his reputation and customer base locally, so this will go a long way!! : )

Rated 5 out of 5 stars

My car wouldn't drive off the driveway…

My car wouldn't drive off the driveway it's wheels had bent inwards after the wishbones had been replaced, I didn't think the tracking would make a difference but the 2 lads that came went above and beyond to make it drivable again. Both very polite, Iwould give them 10 stars.

April 21, 2026
Unprompted review
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Reply from Hometyre

Thank you for the review Deborah!! Wheel alignment (tracking) is such an important element of tyre maintenance and vehicle handling, yet it's so often overlooked or disregarded! We're very pleased to have set up your car properly now and that it looks and drives as it should. : )

Rated 5 out of 5 stars

Excellent

Jade in the office and Sam who fitted the tyres were both very helpful friendly and professional. Jade helped me choose the correct tyres for my caravan. Sam completed the job efficiently, removing the old wheels and Tyron bands and putting them back on the new tyres. He also balanced the wheels and made sure the torque and tyre pressures were correct.

April 15, 2026
Unprompted review
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Reply from Hometyre

Thank you for your feedback Alan. It's been shared with both Jade and Sam. They're both really happy to have helped you. : )

Rated 5 out of 5 stars

So easy to communicate car was stuck on…

So easy to communicate car was stuck on driveway.phoned told them about my problem .Give Me all the information I Need .Jerry Came couldn't do enough so helpful .problem fixed would diffenitly would use again would definitely recommend that's why 5Star ratings.

March 20, 2026
Unprompted review
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Reply from Hometyre

Thank you Mr Haines. We really appreciate your feedback! : )

Rated 5 out of 5 stars

Excellent tyre fitting service....

I recently had an excellent tyre fitting service carried out by Jerry from 'Hometyre', and I couldn’t be more pleased with the experience.
Jerry arrived promptly at the agreed time and kept me well informed throughout, with clear and friendly communication from start to finish. It’s always reassuring to deal with someone who is both approachable and professional.
The workmanship was first-class — efficient, careful, and clearly carried out with expertise. Everything was completed smoothly, and the whole process was hassle-free.
I would highly recommend Jerry and 'Hometyre' to anyone looking for reliable, professional, and friendly tyre fitting service. Outstanding job!

March 3, 2026
Unprompted review
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Reply from Hometyre

Thank you so much! Jerry is thrilled with your review, and we're so happy to have made the experience review worthy for you!! : )

Rated 5 out of 5 stars

Absolutely fantastic service and so…

Absolutely fantastic service and so simple to book for fitting.
Desperately needed a set of tires and due to commitments was struggling to find time to get tyres fitted seen a banner out and about so had a look on the website (which is also simple to use) and was amazed with the price considering there no need to wait at garage don't need to leave work or home so booked it for Saturday morning on a Thursday night and turned up on time left him to it and was soon sorted would highly recommend and will also be using for tyres in the future 110% service and communication

February 28, 2026
Unprompted review
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Reply from Hometyre

That's amazing! So glad we got it all right for you, and we're really happy to have you with us for the future too : )

Rated 5 out of 5 stars

Had a flat tyre this morning when I was…

Had a flat tyre this morning when I was about to go to work. I rang hometyre and the lady on the phone was so lovely! I wish I got her name. She managed to get me an appointment for today and the loveliest gentleman Peter came. He was so quick and efficient. Will definitely be using again and recommending to people.

February 27, 2026
Unprompted review
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Reply from Hometyre

Thank you kindly for leaving such positive feedback Grace! Forwarded on to Louise and Peter : )

Rated 5 out of 5 stars

We had a flat tyre whilst on a short…

We had a flat tyre whilst on a short break, home tyre came out the next day and fitted a new tyre. The service was impeccable, Lee the mechanic was brilliant and super fast. We had peace of mind and got home safely.

February 11, 2026
Unprompted review
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Reply from Hometyre

We're really happy to have been able to help you and get you back home safely! : ) Thank you.

Rated 1 out of 5 stars

AVOID AVOID

AVOID..Cowboys, poor customer service. I’m a cancer patient and don’t need this stress. This has just added an abundance of stress and money. My alloy was damaged by the fitter, he didn’t notify us of the damage. They then offered to repair the alloy once we pointed this out to them, I could have done a better job. Alloy remains damaged and left in a poor state. NOT TO BE TRUSTED!!! Please use anybody else are from Hometyre

February 6, 2026
Unprompted review
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Reply from Hometyre

We believe it’s important to provide full context to this situation:

Steve, our franchise owner in the area, attended this vehicle to routinely replace two tyres. During removal he encountered extreme difficulty removing the wheel nuts, and one in particular - something that can occur on older Jaguar models fitted with Ford-manufactured components of that era. Considerable force was required and one nut was rendered unserviceable during removal.

Steve accepts that he should have formally noted any marking to the alloy at the time. That was an oversight, and neither Steve nor we dispute that.

As soon as the cosmetic concern was raised though, we acted immediately and professionally. Arrangements were made to remove the wheel during a working day when and where the vehicle was not in use, have it professionally refinished by a reputable specialist located approximately 20 miles away, and return it the same day to minimise inconvenience.

On the first attempt, the repairer experienced an unexpected technical issue after preparing the wheel and could not complete the painting process in time. Rather than leave the vehicle unusable, Steve collected and refitted the wheel and returned the following morning to repeat the process – hence the image of a wheel during the preparation process as shown by the owner.
The wheel was refinished and refitted by lunchtime the next day.

While not relevant to the client, for the sake of this narrative, we feel it’s important to note that Steve refused other work and undertook considerable mileage and time to relay the wheel on each occasion – making this an absolute priority.

Upon reinstallation it was noted that the centre cap was not refitted when collected from the repairer. This was a genuine and simple oversight, was duly explained to the customer accordingly, and Steve made the return trip once more to reinstall it. The vehicle remained fully usable throughout.

A further concern was then raised regarding both a mark beneath the centre cap area and the overall finish of the wheel. This mark is not visible once the cap is fitted and does not affect the outward appearance of the wheel or its performance. Nonetheless, we offered to repeat the refurbishment process again at a time entirely convenient to the customer, with detailed inspection prior to refitting to ensure his complete satisfaction. This offer was flatly refused but remains open.

We regret that this situation became more protracted than originally anticipated due to the repairer’s technical issue. However, at every stage Steve acted promptly, absorbed the additional time and mileage costs, and sought to resolve matters constructively.

An image of the completed wheel (prior to refitting the centre cap) can be found here for transparency -

https://drive.google.com/file/d/12sXnpufmkJYL5QxKSL33VKqkl2hh5DCj/view?usp=sharing

Rated 5 out of 5 stars

Got a puncture early Tuesday morning…

Got a puncture early Tuesday morning after hitting a pothole. Went online and booked a replacement tyre for that day. Unfortunately the local tyre fitter couldn’t attend as he was fully booked. Spoke to a lovely lady on the phone who done all she could to try and get it sorted the same day. Fast forward 24 hours and I had Bill attend to replace my tyre. His service was nothing short of perfect and had the tyre replaced in no time at all. Checked the pumped up the other tyres on my car and then he was on his way.

February 11, 2026
Unprompted review
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Reply from Hometyre

Thank you for the lovely review Alan. Bill's a true customer service man throughout and he'll be really happy to read your comments : )

Rated 5 out of 5 stars

Great customer service and fair quote.

I woke up to a flat tyre this morning. Was very stressed to be missing work. Hometyre’s customer services were helpful and polite. Their communication was great. They answer the phone, contact via text and reassured me. I’d definitely recommend them/use them in future.

February 10, 2026
Unprompted review
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Reply from Hometyre

Thank you so much for leaving us such a glowing review - we really appreciate it : )

Rated 5 out of 5 stars

Fantastic service

Fantastic service - exactly as described. I booked on the website, and also spoke to a very helpful lady who processed my booking. The following day Ben came to the house and tried to fix my tyre but unfortunately it wasn't salvageable. My tyre was changed quickly, the only extra was a valve. Would recommend this company, good prices, polite and very fast service.

January 30, 2026
Unprompted review
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Reply from Hometyre

We're really pleased to have looked after you! thank you so much for taking the time to leave feedback too : )

Rated 5 out of 5 stars

Fantastic service from the initial call…

Fantastic service from the initial call to the completed fitting. Professional, fast and good value. Would thoroughly recommend.

January 29, 2026
Unprompted review
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Reply from Hometyre

Thank you Ross. We appreciate your feedback and thank you for using our services! : )

Rated 5 out of 5 stars

Same Day Fitting & Amazing Customer Service

Same day fitting. Great customer service. Fair price. Good fitter. Couldn't believe how good the customer service was from start to finish! Unbelievable.

January 23, 2026
Unprompted review
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Reply from Hometyre

😊😊😊😊 Thank you Andrew!! Feedback like this makes it all worthwhile.

Rated 5 out of 5 stars

Super quick and explained all way

Super job! My daughters tyre was leaking. Changed tyre and cleaned all alloy re sealing. Explained before completed work and was super quick.

January 24, 2026
Unprompted review
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Reply from Hometyre

We really pleased we were able to help and resolve the issue! Thank you so much for your review : )

Rated 5 out of 5 stars

Amazing service!

Ordered for new tyre online, had a call shortly after to confirm sizing and type of tyre needed, really helpful over the phone and whatsapp! Richard came out to me at home the next day, really friendly and job was done in 10 minutes, can’t fault at all and will use again if/when needed!

January 7, 2026
Unprompted review
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Reply from Hometyre

Thank you for sending in a glowing review Charlotte! We really appreciate it : )

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