Hometyre Reviews 

301
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the promptness, efficiency, and convenience of their appointments. Many people appreciate the professional and helpful staff who often go above and beyond, providing clear communication and a friendly approach. Consumers also find the pricing to be very reasonable and competitive, making the overall experience excellent. Reviewers frequently highlight the convenience of the mobile service, allowing them to have tyres fitted or repaired at home or work without disruption. Many consumers also appreciate the quick response times and the ability to often secure same-day service, which is particularly valued in urgent situations. The overall process is described as hassle-free and straightforward, contributing to a highly satisfactory customer journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, friendliness, and... See more

Staff

People report positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, describing them as transparent, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel w... See more

Company replied

Rated 5 out of 5 stars

My car wouldn't drive off the driveway it's wheels had bent inwards after the wishbones had been replaced, I didn't think the tracking would make a difference but the 2 lads that came went above and... See more

Company replied

Rated 5 out of 5 stars

So easy to communicate car was stuck on driveway.phoned told them about my problem .Give Me all the information I Need .Jerry Came couldn't do enough so helpful .problem fixed would diffenitly would u... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - exactly as described. I booked on the website, and also spoke to a very helpful lady who processed my booking. The following day Ben came to the house and tried to fix my tyre but... See more

Company replied


Company details

  1. Tire Shop

Information provided by various external sources

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(301)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality service from start to finish.

Made easy from start to finish 4 brand new CONTINENTAL ALL SEASON tyres fitted by Steve who was very helpful and professional…

September 25, 2023
Unprompted review
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Reply from Hometyre

Thank you for your review! We really appreciate the feedback and hope to see you again next time you need us!

Rated 5 out of 5 stars

Excellent service first thing on a…

Excellent service first thing on a monday morning helping me out of a Jam with a busted tyre late on a sunday night.

Thanks to James from the NN Region team.

September 18, 2023
Unprompted review
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Reply from Hometyre

Happy to help! : ) Thank you for the feedback Dan.

Rated 5 out of 5 stars

Had an unexpected puncture this morning…

Had an unexpected puncture this morning on my driveway, got intouch and had an appointment booked for 11.00. Robson was polite and friendly and within about 40 mins a brand new tyre, then he told me about the rest of my tyres and the tyre pressure sensors. Fab experience and would definitely use again if I needed to.

September 8, 2023
Unprompted review
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Reply from Hometyre

Thank you for the recommendation Dawn! : )

Rated 2 out of 5 stars

Bristol branch - poor timekeeping

Bristol branch
Booked a tyre fitting for 9.00
Was told it would actually be 10.20
Arrived 10.50
Do not use if time is important to you

August 7, 2023
Unprompted review
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Reply from Hometyre

For clarity: We received an online booking request on Saturday 5th August at 11am. The appointment time you requested - Monday 7th at 9am - had already been taken and this was immediately explained to you.
Louise then spent time to schedule your tyre replacement as soon as possible after this time - explaining that after the initial appointment our technician would have to drive to the warehouse, collect your tyre and travel to you. Please note that this was all carried out on a Monday morning.
We arrived 30 minutes after the anticipated time of arrival.
While we can predict travel times based on distance, unfortunately, we cannot accurately anticipate traffic conditions - these are variable.
Given that other operators 'offer' a two-hour fitting window' at extra cost, we don't feel that your review stating 'poor timekeeping' is either accurate or fair - but of course respect your right to leave such a review. We will hope the reader of this response will decide whether this was worthy of a two star rating and the comment 'Do not use if time is important to you'. Under the time constraints and other considerations of a Monday morning, we feel we did our best and apologise if this wasn't acceptable.

Rated 5 out of 5 stars

Excellent from start to finish, my new go to tyre place.

Excellent from start to finish. My wife's car had a huge puncture on the inside when she arrived back home so we needed the tyre to be fixed on the drive. On checking I spotted that both tyres had worn badly on the insides so wanted 2 new tyres.

I've always been wary of mobile fitters, wrongly believing that they wouldn't have the same gear as a tyre place - how wrong I was.

On initial ordering of Michelin PS4 I noticed at the basket that it was saying they were run flats, but I've run PS4 for ages and wasn't sure so I emailed them before ordering.

Dani came back to me within 10 minutes and said they can't get the none runflat PS4 currently but PS5 would be fine (I already run these on my car).

So she booked me in for the next day with Chris from Blackburn and the service was fantastic. Friendly guy, got on with the job professionally and even cleaned all 4 wheels for me afterwards. Very quick, good attention to detail, no problems with alloy damage (unlike other companies!!) and very convenient.

I won't go anywhere else for tyres now, especially with prices just as good as the other tyre websites.

Brilliant, and highly recommended.

July 4, 2023
Unprompted review
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Reply from Hometyre

Thank you!!!!!!! We love a great review and work hard to provide the basis and experience for you to voluntarily take the time to do so. It's really appreciated that you have, from everyone involved : )

Rated 5 out of 5 stars

Great service from start to finish!

Great service from start to finish!

I ordered online and received a call shortly after from Dannie (I’m guessing at the spelling), who fully explained to me what to expect. This was a nice touch and Dannie was very friendly & clear.

Chris who fitted my tires was also great!

Pricing was competitive too.

I will certainly use these guys again.

June 29, 2023
Unprompted review
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Reply from Hometyre

Thank you for the amazing review! Dani : ) is really pleased you're happy, and we look forward to seeing you again one day!

Rated 5 out of 5 stars

Fantastic company - highly recommend

Brilliant from start to finish, I was able to easily book a next day time slot first thing in the morning, it just so happened they were working close to my area the evening before and asked if I wanted it fixing that evening which for me was mega useful! Amazing service, gentleman was extremely polite and very quick. Highly recommend this company.

June 5, 2023
Unprompted review
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Reply from Hometyre

Thank you so much for taking the time to review, Kate. We're pleased we were able to exceed some expectations too!! : )

Rated 5 out of 5 stars

Amazing company. Brilliant service.

What a company! Came out on a bank holiday weekend on 24 hours notice, fitted my tyre in the middle of nowhere, charged a fair price and were excellent to del with from the first phone call to the final payment on completion. Amazing. Definitely reccomend.

May 27, 2023
Unprompted review
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Reply from Hometyre

We're glad the weekend wasn't a disaster for you - and of course happy to assist! Thank you for the glowing review too : )

Rated 5 out of 5 stars

Perfect Service

Booked with Hometyre near Ashford, confirmed on the phone, very easy to book and good price, plus didn’t have to travel and wait around.

Robson fitted the tyre quickly, checked other tyres were ok, and all was done without fuss. Robson was super friendly, would use him every time now.

Top service.

May 18, 2023
Unprompted review
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Reply from Hometyre

Thank you so much for your feedback, and we're thrilled you'll be using us again one day! : )

Rated 5 out of 5 stars

Unbeatable Price and Service

Came across HomeTyre while searching for mobile fitting. Their price in the specific tyres I required were better than any other, including all local shops. It was extremely easy to book, on a convenient date and time (next day in this case) The fitter arrived on time and was very friendly and professional. Faultless experience and excellent customer service. Highly recommended. Thank you.

May 16, 2023
Unprompted review
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Reply from Hometyre

We're really glad to have been able to help and love that you love the service! Thank you!

Rated 5 out of 5 stars

Just very good

This is the second time that I have used them, and on both occasions they have fixed the tyre rather than put me to the expense of a new one. The service is first rate and the price is really cheap. I will use them again, and thoroughly recommend them.

March 31, 2023
Unprompted review
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Reply from Hometyre

Thank you for your kind review Catherine. We're always pleased to repair over replace and glad we've been able to do this on both occasions for you! : )

Rated 5 out of 5 stars

10/10 would recommend

Hit a pothole and blew my tyre, wouldn’t stay inflated to get to a garage. I called Home Tyre and the staff member I spoke to (didnt catch the name) was very helpful and knowledgable. Went to pick up the Tyre and came to my house to fit the same day. Job was done within the hour of arrival to a high standard and also provided some useful advice. He also checked my other tyres were all good. Cost was very reasonable as I’ve paid the same price to get a tire changed at a garage. 10/10 would recommend and will definitely use again.

March 16, 2023
Unprompted review
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Reply from Hometyre

Thank you for the feedback! Glad we were able to get you up and running so quickly : )

Rated 5 out of 5 stars

1000% recommended

1000% recommended. I needed my tyre changed urgently and they were the only ones who replied promptly and got me an appointment very quickly.
Tony was professional, friendly and a good banter. He pointed out something that needs to be checked out, sonhe went above and beyond duty.
I am really happy with their service!

March 13, 2023
Unprompted review
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Reply from Hometyre

: ) Thank you for the masssive recommendation!! : )

Rated 5 out of 5 stars

Would definitely recommend!!

Very helpful. Had a flat tyre and they came and replaced it the same day. Great communication. Martin was really helpful. Would definitely recommend and use again.

February 20, 2023
Unprompted review
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Reply from Hometyre

Thank you Ellie. A pleasure to look after you. : )

Rated 5 out of 5 stars

This is the first time using this…

This is the first time using this company and have to say I was impressed by the service and the price of two new tyres.
Chris was professional, friendly and efficient.
Will use again, highly recommended

February 14, 2023
Unprompted review
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Reply from Hometyre

Glad you liked our service Donna, and thank you so much for your review : )

Rated 5 out of 5 stars

Mark Harlock was great

Mark Harlock was great. Very fast and professional. I have cancelled the RAC and will now use hometyre.

January 13, 2023
Unprompted review
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Reply from Hometyre

Thank you for the great review! : )

Rated 5 out of 5 stars

Fast, officiant and affordable

Ben was amazing at quickly removing my locking wheel nuts and replacing them. He was super friendly and officiant - and even gave me a recommendation for someone who could help with my brake pads. After receiving multiple quotes from different companies the quote Hometyres gave me was fair, and considering how easy the process was, I'd definitely pay it again. Wonderful service, thank you so much.

January 4, 2023
Unprompted review
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Reply from Hometyre

Thank you for taking the time to send in some feedback - we really do appreciate it! : )

Rated 5 out of 5 stars

Cannot recommend Hometyre enough…

This is the second time we have used Hometyre and would do so again in a heartbeat. This company do a fantastic job at a very competitive price without you having to go anywhere! Thank you Sam for another job very well done. Hopefully no more punctures anytime soon but we know who to call if the unfortunate does happen…

December 22, 2022
Unprompted review
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Reply from Hometyre

Thank you Matthew. Appreciate your business and time to write a review! Have a great festive period! Sam. : )

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