Hometyre Reviews 

301
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as prompt, efficient, and of high quality. Many highlight the staff's politeness, helpfulness, and professional approach, often going above and beyond. The pricing is also consistently noted as very reasonable and competitive, offering great value for the quality provided. Reviewers frequently mention the convenience of the service, with quick response times and easy at-home or on-site fittings. They appreciate the clear communication and the overall hassle-free process, making the entire experience highly recommended for tyre needs.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the quick, efficient, and friendly... See more

Staff

Reviewers mention positive feedback about staff, highlighting their politeness, helpfulness, and... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting the transparency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel w... See more

Company replied

Rated 5 out of 5 stars

My car wouldn't drive off the driveway it's wheels had bent inwards after the wishbones had been replaced, I didn't think the tracking would make a difference but the 2 lads that came went above and... See more

Company replied

Rated 5 out of 5 stars

So easy to communicate car was stuck on driveway.phoned told them about my problem .Give Me all the information I Need .Jerry Came couldn't do enough so helpful .problem fixed would diffenitly would u... See more

Company replied

Rated 5 out of 5 stars

Fantastic service - exactly as described. I booked on the website, and also spoke to a very helpful lady who processed my booking. The following day Ben came to the house and tried to fix my tyre but... See more

Company replied


Company details

  1. Tire Shop

Information provided by various external sources

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(301)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, really easy to book and very competitive on pricing

November 19, 2021
Unprompted review
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Reply from Hometyre

Thank you for leaving your thoughts Matt! : )

Rated 5 out of 5 stars

Thank you

I had a flat tyre on the drive, with no chance of driving to a local garage. My car does not have a spare. The more known brands (halford, kwikfit, nation tyres) will come to replace tyres on the drive but will not attempt repair! After a little online research, I found hometyre who would attempt repair. I can confirm they are a legit company. Came same day with all professional equipment (you need to select repair and choose tyre size just in case they cannot repair). They could not repair because my puncture was too close to another repaired section, so they replaced the tyre there and then. You are told driver name before arrival and my experience was a professional, friendly workmen.

I've saved their number for next time.

Highly recommend A*

November 4, 2021
Unprompted review
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Reply from Hometyre

Thank you for the great feedback and recommendation. We've been quietly growing our brand and reputation across the UK since 2003 and keep the standards at the highest possible at all times. We're really pleased to add you to our ever growing list of happy customers : )

Rated 5 out of 5 stars

Excellent all round

Excellent all round. Booked online on a Sunday evening. Had a call and email within an hour to confirm.
Spoke to a lovely lady who confirmed time. I would be 10 mins late but it was no problem he would wait and he did. Showed up on time. was friendly. cracked on and done within an hour. (puncture repair)
Easy to pay with card machine and I was back on the road!
Was given some great advice by Mark on the condition of other tyres. Will use again!

October 11, 2021
Unprompted review
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Reply from Hometyre

Really glad we kept you happy and were able to safely repair the tyre on site for you Rebecca. Thank you for taking the time to give your feedback. : )

Rated 5 out of 5 stars

Excellent service from Oleg - East London

I booked a tyre on Sun afternoon not expecting to hear anything until Monday. Was pleasantly surprised when someone called me later that afternoon to confirm everything and tell me that Oleg will be with me on Monday at 11.15.

Oleg arrived 1/2 hour early did a super job and checked all other tyres and pressures. Outstanding… well done Oleg and and Hometyre you have exceeded my expectations and I will definitely recommend you in the future.

Well done to the chap that rang on Sunday and Oleg you are true ambassadors for your company - well done !!

October 4, 2021
Unprompted review
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Reply from Hometyre

We're really pleased you love the service and appreciate you taking the time to let us know. Thank you : )

Rated 5 out of 5 stars

Hometyre are absolutely first rate

Hometyre are absolutely first rate. I needed to replace all four tyres, but my car is seven years old and I only drive a couple of thousand miles a year. I asked for quotes on several well known brands and Callum in HO was very helpful and agreed It was unnecessary to pay for hi spec ones so he suggested some from the budget range. I was very happy with the price so I booked for Martin to come and fit them…He came two days later , a very pleasant and efficient chap and after finally checking the spare , all was done. Such great service and all on on my drive at home. Cannot recommend Hometyre highly enough.

October 1, 2021
Unprompted review
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Reply from Hometyre

Thank you for sending in a review Shelagh. We always try to match a suitable product to your needs - as well as your budget!

Rated 5 out of 5 stars

Now this company knows how to offer a perfect service.

We needed tyres fitted asap today. From the initial phone call to Steve turning up to fit them, the whole service could not be more perfect. I did not want this review to sound like a plug. I would have absolutely no hesitation using or recommending HomeTyre to anyone who needs tyres. It was the little extra attention to detail that just made the difference. Steve made sure we knew what the tyre pressures should be, and how to reset our tyre pressure monitors in the car too. The tyres were just a tiny bit more expensive than the cheapest possible quote I could find too. Just a couple of pounds. It is not about price, and their price was still over £40 per tyre cheaper than National Tyres too.
REWARD GREAT SERVICE, AND GIVE THESE GUYS A CALL.

September 16, 2021
Unprompted review
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Reply from Hometyre

Amazing review, thank you so much. Forwarded to Steve and he's also really pleased to have made such a good impression. : )

Rated 5 out of 5 stars

Needed a tyre done ASAP as had a…

Needed a tyre done ASAP as had a puncture. Called up Monday evening and they came out Tuesday morning. Decent price, very quick and efficient and the Northampton technician was very friendly. Will recommend and use again if needed.

September 14, 2021
Unprompted review
Rated 5 out of 5 stars

Hometyre Keswick - Richard - EXCELLENT

Used Hometyre (Richard from Keswick) for a major puncture from an iron rod whilst in the Lake District. Very efficient and professional service. Knew what special precautions needed for jacking up my car (needs a spacer) and paid attention to checking the correct torque settings for the wheelnuts and inflation pressure too. Very professional and efficient and wish he was my local fitter.

September 10, 2021
Unprompted review
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Reply from Hometyre

Ahh the dreaded Lake District roads!! Well we hope it didn't ruin your trip, and we're glad to have got you mobile again. Richard's a good one.

Rated 5 out of 5 stars

Super service!

Have to say I was in a bit of a pickle. Car abandoned previous night with a flat tyre and no where to turn to to get it fixed (its a long story). However after filling in a simple form on line with these guys, I got a call, a guy came and fixed my tyre and now its all perfect. Painless, reasonably priced, speedy, great comms and professional. The guy Sergio did a great job!

September 9, 2021
Unprompted review
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Reply from Hometyre

Thank you for the feedback Mr.H. We're always happy to get it right! : )

Rated 5 out of 5 stars

Superb customer experience

Everything from the first phone call to when the guy left was just first class. The guys couldn't be more helpful, replaced two tyres same day, even found me cheaper ones than I thought I'd need and then went and had a look at my dad's car which also had a flat! I feel I've been fighting poor customer experience over the past year but these guys have renewed my faith in the ability of some companies to go the extra mile (excuse the pun) for their customers!

August 16, 2021
Unprompted review
Hometyre logo

Reply from Hometyre

Thank you so much for the positive feedback. We really do try our best to get it right each and every time and it goes a long way for everyone when it's noted. Thank you again.

Rated 5 out of 5 stars

Exceptional service

Rang this morning to see if I could have my flat tyre sorted Northampton area. Rang back to say they had a tyre and someone would come for 2pm..the guy arrived at 11:30!!! Sadly my alloy was buckled so needed it fixing - was going to be a couple of days. A couple of hours after taking it away the guy called me to say he’d managed to get it sorted for me already and would be back in an hour to fix it all. Exactly what he did and I’m
Able to get about again. I am very grateful and thankful he got it sorted still same day. Very impressed (sorry I can’t remember the guys name) thanks so much again 🙂

August 16, 2021
Unprompted review
Hometyre logo

Reply from Hometyre

Hi Kirsty. It was James who attended. He's a proper customer service man and really happy he was able to pull all that together same day and quickly for you! : )

Rated 5 out of 5 stars

Good customer service all round..

Very good customer service all round... Quick reply to my initial email, though to booking and dealing with Craig to help remove damaged locking wheel nut... Very good value and customer service... Will definitely use again!

August 13, 2021
Unprompted review
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Reply from Hometyre

Thanks James. Please do have helped! : )

Rated 5 out of 5 stars

Superb service!

I had a problem with my drivers side front tyre that has been ongoing for quite a while. James came to look at the tyre today and I finally have a car that I can feel totally safe in thanks to him! He was so knowledgeable and explained everything thoroughly to me. The valve has been replaced by a well known company a year ago so I was surprised to learn that it was the valve again causing issues. James showed me the damage and explained that it couldn’t have been properly replaced last time. He went above and beyond today and I’m super grateful. I won’t be going anywhere else in future and highly recommend Hometyre to anyone! Thanks again!

August 12, 2021
Unprompted review
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Reply from Hometyre

We're so pleased that James has looked after you and made you feel really comfortable. Thank you for your recommendations! : )

Rated 5 out of 5 stars

Very impressed

Very impressed, quick, efficient and professional. James who came out to fix my tyre was very helpful and obviously very good at his job. I would definitely recommend this company to others.

August 11, 2021
Unprompted review
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Reply from Hometyre

Passed on to James! He'll really appreciate your comments. Thank you. : )

Rated 5 out of 5 stars

Excellent service

Very friendly staff and excellent service!

August 9, 2021
Unprompted review
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Reply from Hometyre

Ahh. Thank you for posting your feedback : )

Rated 5 out of 5 stars

Nice to have good customer service

Got let down by both Tyres on the drive and Kwik Fit. This company are so great. Turned up when they were supposed. Customer Service checked the tyre, after other tyre fitters gave incorrect info. Will definitely use again.

August 3, 2021
Unprompted review
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Reply from Hometyre

We're very glad to have helped. Thank you for taking the time to review. : )

Rated 5 out of 5 stars

Excellent service provided by Hometyre

Excellent service provided by Hometyre
Mark has been very help when on visit to Cambridge I had flat tyre
I requested Mercedes break down service and received prompt service
My best wishes for Mark who attended and changed tyre very reasonably prized

August 2, 2021
Unprompted review
Hometyre logo

Reply from Hometyre

Ahh thank you so much for the positive feedback! We'll pass this on to Mark : )

Rated 2 out of 5 stars

No option for staggered size tyres on website

Seemingly impossible to get prices on their we page for staggered size tyres (wider rear tires than front).

July 21, 2021
Unprompted review
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Reply from Hometyre

A little harsh to leave us such a damning review for a functionality consideration on our website Tony? While it may indeed seem a simple process from where you're sitting, the levels of complexity and integration with other systems required to make this work seamlessly and faultlessly are considerable. It is something we're working on and will be present when our site is refreshed shortly. In the meantime, we have a team of helpful and enthusiastic support staff who'll happily carry out all of the searches for you. Perhaps you'd reconsider your 'review' given the glowing testimony we've already had from you recently? This site should really be used to review us and our service as a team, not the level of technology we currently use - otherwise we'll always be in arrears to some other site...

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