HondaPartsNow.com Reviews 

3,281
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their perfect fit and authenticity. Many people appreciate the competitive pricing, which is often more affordable than local dealers, even with shipping. The delivery service is consistently described as fast and timely, ensuring parts arrive quickly and in good condition. However, some people mentioned concerns regarding shipping costs, finding them disproportionately high for smaller items. A few other people also felt that delivery times could sometimes be longer than expected, leading to delays. Additionally, a small portion of people experienced issues with their orders, such as receiving incorrect parts or having items lost in transit.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the ease of finding and ordering needed... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising timely and fast... See more

Price

Consumers find prices to be positive, with many reviewers stating that prices are good, great, competitive,... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process quick and easy, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of the parts, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Both orders I placed recently arrived quickly and nothing was missing. Packing for one long item was poor, though. It was shipped in a triangular box without enough packing material, and the box was... See more

Company replied

Rated 4 out of 5 stars

Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more

Company replied

Rated 4 out of 5 stars

Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.

Rated 4 out of 5 stars

Love the way the website works and how easy it is to locate the exact part you need, as well as the selection. Some things are priced higher than I’d like but… if you need it, and it’s Honda, a whole... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(3,281)

1,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping correct part arrived and…

Fast shipping correct part arrived and good value

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Juan,

Glad to hear everything went smoothly! We’re committed to supplying OEM parts customers can trust. Your support truly means a lot to our team.

Rated 5 out of 5 stars

Great experience

Great experience, great price, fast service.

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Jose,

Glad to hear everything went smoothly! We’re committed to supplying OEM parts customers can trust. Your support truly means a lot to our team.

Rated 5 out of 5 stars

You guys always have the parts i need…

You guys always have the parts i need for my Honda Odossey the prices sometimes are better then orhers but still a decent deal

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Craig,

Thank you for your review. Helping customers order OEM parts with confidence is important to us, we're happy you found the exact parts needed in our selection. Glad we could help.

Rated 5 out of 5 stars
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Michael,

We’re pleased everything arrived smoothly, our team works hard to ensure orders arrive accurately and efficiently. We’re glad to be your trusted source for OEM parts.

Rated 4 out of 5 stars

I was the correct part

I was the correct part, appeared genuine, and it worked. Took a few days to arive.

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Richard,

Thank you for your feedback. We’re happy to know you had a positive experience, HondaPartsNow is committed to provide genuine OEM parts at a competitive pricing. Our team works hard to process orders within 1 to 3 business days to provide a speedy delivery.

We appreciate your support and look forward to helping with your future OEM parts needs.

Rated 1 out of 5 stars

Fast shipping and a very reasonable…

Fast shipping and a very reasonable price

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Abelino,

Thank you for taking the time to share your feedback. We’re very pleased to know that your experience with us was a positive one. We did notice that the star rating may not fully reflect the kind comments in your review.
If this was unintentional, you are welcome to adjust it at your convenience. Regardless, we truly appreciate your thoughtful words and your support.

Rated 5 out of 5 stars

Great source for OEM parts with fast, attentive service

As the owner of a 2005 Honda Element, some parts are difficult to find. Yet OEM parts are almost always much better than generic versions. Thankfully, HondaPartsNow has a great stock of Element parts and an easy-to-use website for finding and ordering. And very good prices!
great communication and fast shipping.

May 27, 2026
Rated 4 out of 5 stars

Quality OEM parts at a resonable rate, so as long as they dont get cancelled.

Normally, you have the parts I need for a reasonable price, but lately, I've been getting messages indicating that you don't have certain parts I've ordered or I'm being asked to re-enter my credit card number.

May 27, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi there,

Thank you for your feedback! Our team works hard to ensure HondaPartsNow.com carries the parts you need. Unfortunately, due to recent events, some parts may be delayed or put to back order with no ETA.

Our team will notify you as soon as possible when that happens, but rest assured, the details will be forwarded for correction.

Thank you for letting us know, we appreciate your feedback and we're always ready for your OEM needs.

Rated 1 out of 5 stars

They selling fake parts

They sent me fake parts. the parts had correct part number sticker but would not fit. then I buy same part numbers from local honda dealer, the parts would fit correctly and packing was original Honda packing. Hondapartsnow part packing was clear plastic with a part number sticker but local honda packing was Honda gray packing with printed part number (no red/white sticker). I have submitted pictures of fake and genuine part to them but they don't accept saying packing has been opened. If part number is correct, the expectation is the genuine part will fit and everyone would worry-free open the packing which is what I did. They are now rejecting saying I should have verified part before opening. Part number was verified by local dealer so thats not an issue. $15 doesn’t matter, what matters is that they are selling fake parts and deceiving customers. I am now worried about other parts I got from them.

Answer to reply:
Your reply is a lie....I verified with local Honda (real) dealer...this part number hasn't changed and they got me genuine part. I asked you 4 times in RMA request about sending fake parts, but you never replied to my question or explained anything. You just kept repeating that my RMA is rejected. Stop scamming your customers!

May 19, 2026
Unprompted review
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi NG,

Thank you for your feedback. HondaPartsNow.com only sells genuine OEM Honda parts sourced directly from the manufacturer. We verified that the part number received is the correct OEM part associated with the order.

Honda updated the part over time, and the newer versions may differ in appearance, packaging, or construction from older products still in circulation. The part obtained elsewhere appears to be an earlier design, while the part supplied through our website reflects the manufacturer's current version.

We appreciate your feedback once again. For additional information regarding our returns policy, please visit: https://www.hondapartsnow.com/service/honda-return_policy.html

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