Both orders I placed recently arrived quickly and nothing was missing. Packing for one long item was poor, though. It was shipped in a triangular box without enough packing material, and the box was... See more
Company replied
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Review summary
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Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more
Company replied
Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.
Love the way the website works and how easy it is to locate the exact part you need, as well as the selection. Some things are priced higher than I’d like but… if you need it, and it’s Honda, a whole... See more
Company replied
Company details
Written by the company
HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.
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Contact info
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Great
You guys are the best company for ordering the right item with the good prices for my car thank you so much
June 18, 2026
Reply from HondaPartsNow.com
Hi Santa,
Thank you for your review. We're happy you found the part needed for your repairs. Our team aims to make OEM Honda parts more affordable and accessible with competitive pricing, and we make sure all packages arrive fast and secured. We appreciate your trust in auto parts shopping!
The website was very informative…
The website was very informative everything worked out great hope to deal with you more
June 18, 2026
Reply from HondaPartsNow.com
Hi Ronnie,
Thank you for your review. We're glad you found our site informative and easy to use. Our team aims to make OEM Honda parts more accessible by making the ordering process easier. We appreciate your trust in auto parts shopping, and please feel welcome to try our new customer assistant for parts verification, too!
This is about the only place I buy…
This is about the only place I buy parts for my car - and I work in the auto industry. Cheaper than dealerships even with our discount.
June 18, 2026
Reply from HondaPartsNow.com
Hi Tim,
Thank you for your feedback. We're happy you had a smooth experience! Our team aims to make OEM Honda parts more affordable and accessible with competitive pricing, and we make sure all packages arrive fast and secured. We appreciate your trust in auto parts shopping.
Great deal
I purchased a replacement trim piece from HondaPartsNow. The price was the best I found, shipping was quick, and the part was a perfect fit.
June 18, 2026
Reply from HondaPartsNow.com
Hi Eric,
We appreciate you taking the time to share your experience. Offering fair pricing on genuine parts remains a top priority for our team. Happy to hear everything was delivered on time, and we wish you many more smooth miles ahead.
Reply from HondaPartsNow.com
Hello,
We appreciate you taking the time to share your experience. We focus on offering OEM parts with dependable fit and quality. Looking forward to helping you with future OEM parts needs! Thanks again for the good review!
Part (Honda OEM part) was exactly what…
Part (Honda OEM part) was exactly what I ordered for my 1996 Honda.
June 5, 2026
Reply from HondaPartsNow.com
Hi Jim,
We’re glad to be your trusted source for OEM parts, it is our mission to make OEM parts more accessible and affordable. Happy to hear the order worked out well for you, and we truly appreciate your review.
Reply from HondaPartsNow.com
Hi Dennis,
We appreciate you taking the time to share your experience. Offering fair pricing on genuine OEM parts is our most important mission. Happy to hear everything was delivered on time, and we wish you many more smooth miles ahead.
Not very good place to buy your Honda Parts due to Poor Customer Service
The products are OEM quality and that is the only good thing about this retailer. The customer service is extremely poor quality one. The payment method acceptance is very wired and I never heard it anywhere in the USA. Even though, you give all your proper credit card information they most of the times cannot accept your payments if it's $ 100 or more most of the times and if you use Paypal or some other platform to make the payment, it won't be successful mostly. After waiting so many days placing your order and expecting your product you may get a wired notification like they may need more verification like calling your bank with three parties like you, Honda parts now customer service and your bank to verify that this is real you making the same payment. So wired and it does not make any sense to me as far as I am concerned. And finally they will offer a very nice solution to cancel all your orders as a customer courtesy. Very shameful attitude for the people attending the payment process. Also, the shipping charged are a bit expensive too compared to other retailers. I am never going to buy any product from this retailer and very much frustrated about their overall attitude towards customers.
June 12, 2026
Unprompted review
Reply from HondaPartsNow.com
Hi Paul,
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible.
We appreciate your understanding and assistance.
Edit:
We’re truly sorry to hear about the difficulties you experienced. To help protect both our customers and our business, we use two-factor authentication on all orders as part of our fraud-prevention efforts. If your bank does not offer verification, we also offer PayPal as an alternative checkout option. Your feedback is important to us and helps us continue improving our services. Thank you for taking the time to bring this to our attention.
Having a part that could not be found…
Having a part that could not be found in a retail automotive shop and reasonable prices.
June 18, 2026
Reply from HondaPartsNow.com
Hi Jesus,
We appreciate you taking the time to share your experience. Offering competitive pricing and making genuine OEM parts more accessible is our top priority. Happy to hear you found the right part needed for your vehicle, and we wish you many more smooth miles ahead.
Timely delivery of the product and was…
Timely delivery of the product and was exactly what was needed for my vehicle.
June 18, 2026
Reply from HondaPartsNow.com
Hi Mark,
Thank you for your feedback. Our team is happy to hear everything was delivered on time. We’re committed to supplying OEM parts customers can rely on, glad to be your trusted source for OEM Honda parts!
Right parts and delivered as promised.
June 18, 2026
Reply from HondaPartsNow.com
Hi AttyBri,
Thank you for your review. Our team is committed to supplying OEM parts customers can trust, and we're glad that the right parts for your vehicle are delivered safely in a timely manner. Looking forward to helping you with future OEM parts needs.
Reply from HondaPartsNow.com
Hello,
We appreciate you taking the time to share your experience. Providing competitive pricing on OEM parts and fast delivery is something we work hard to maintain. We appreciate the opportunity to earn your business, thanks again!
Slow delivery
The parts were great, but the shipping and delivery was really slow. Had I known how slow it was going to be, I would have ordered elsewhere.
June 18, 2026
Reply from HondaPartsNow.com
Hi Matt,
Thank you for your feedback. All of our orders have a standard processing time of 1 to 3 business days, and our team works hard to ship out all customers' orders as soon as possible.
Shipping delays are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.
Thank you for your patience and for bringing this to our attention.
quick delivery and quality
June 18, 2026
Reply from HondaPartsNow.com
Hello Johan,
We appreciate you taking the time to share your experience. We’re glad the OEM parts worked exactly as expected. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support. Thanks again Johan!
On time and exactly what I needed
On time and exactly what I needed. I've been burned by fake parts sold through Amazon. I've come to rely on your OEM parts.
June 18, 2026
Reply from HondaPartsNow.com
Hi Chris,
We understand how frustrating it can when you received counterfeit Honda parts from other retailers, that's why it is our mission to make OEM parts more accessible to the public. Happy to hear the order worked out well for you, and we truly appreciate your kind words.
We wish you many smooth miles ahead!
Reply from HondaPartsNow.com
Hi Herbert,
Thank you for your review, we are happy to hear you found our pricing competitive! Our team aims to make OEM parts more accessible and affordable, and we wish you many smooth miles ahead.
Reply from HondaPartsNow.com
Hello Jeffrey,
We appreciate you taking the time to share your experience. Reliable delivery is something we take seriously. Looking forward to helping you with future OEM parts needs. Thanks again Jeffrey!
Reply from HondaPartsNow.com
Hi Gary,
Thank you for your review, we are happy to hear you found our pricing competitive! Our team aims to make OEM parts more accessible and affordable, and we wish you many smooth miles ahead.
The part arrived on time
The part arrived on time. It was the proper color. It fit perfectly. It was exactly what I needed.
June 18, 2026
Reply from HondaPartsNow.com
Hello Terry,
Thanks for taking the time to leave a review. Reliability and proper fit are exactly what we aim to deliver. Thanks again for the good review!
Quick and easy
Quick and easy. I knew the part was going to fit and the service was good.
June 18, 2026
Reply from HondaPartsNow.com
Hello Jesus,
We’re glad we could help you find the right part. Helping customers order OEM parts with confidence is important to us. Hope everything continues to work out well for you thanks again!
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