HondaPartsNow.com Reviews 

3,280
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting they are genuine OEM parts that fit perfectly. Many people appreciate the competitive pricing, finding it more affordable than local dealers even with shipping, alongside fast delivery and an easy, straightforward ordering process. Conversely, a small portion of people felt dissatisfied with order fulfillment. Some experienced longer than expected delivery times or found shipping costs excessively high. Others reported receiving incorrect items or encountering issues with lost parts.

What people talk about most

Product

People report positive experiences with product, often praising the quality of OEM parts and their perfect... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Price

Consumers generally express satisfaction with the pricing of products, often finding them competitive and... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process simple,... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that parts fit perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Both orders I placed recently arrived quickly and nothing was missing. Packing for one long item was poor, though. It was shipped in a triangular box without enough packing material, and the box was... See more

Company replied

Rated 4 out of 5 stars

Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more

Company replied

Rated 4 out of 5 stars

Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.

Rated 4 out of 5 stars

Love the way the website works and how easy it is to locate the exact part you need, as well as the selection. Some things are priced higher than I’d like but… if you need it, and it’s Honda, a whole... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(3,280)

1,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still haven’t got my order almost…

Still haven’t got my order almost ordered 2 weeks ago, I paid $15 for shipping. Next time imma go on Amazon.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

HI Carlos,

Thank you for your review. Your order has been delivered to the address on order with matching city, state, and ZIP on 5/15/2026.

For more information regarding your order status, please visit: https://www.hondapartsnow.com/online/track/order

Rated 1 out of 5 stars

The $19 Shipping cost for two 2.5”…

The $19 Shipping cost for two 2.5” metal pins that were &3.66 each was ridiculous!
The envelope the pins were shipped in weighed more than the product itself.
The pins arrived in a tiny, padded Manila envelop.
Other companies have less expensive shipping options. USPS could have shipped them for far less.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Beth,

Thank you for your feedback. We understand that pricing can be a concern, and while we may not be the least expensive option, we focus on delivering quality and value in everything we offer. We're glad you still gave us a try, and we hope the experience met your expectations in other areas.
We appreciate your business and the opportunity to serve you.

Rated 5 out of 5 stars

Always have the right parts I need

Always have the right parts I need, and the shipping is fast too

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello,

We appreciate you choosing us for your OEM parts needs. Glad to hear shipping and packaging met expectations. Thanks again for being part of our community!

Rated 3 out of 5 stars

USPS

USPS
messed up the shipment. It took four days after I got the first parts so I needed the rotor and had to wait for that for a couple more days until the rotor came. didn’t like how the stuff was packaged and just in the box came in a mess.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Daniel,

We are sorry the order’s packaging did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at1-888-984-2011 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

We apologize for the inconvenience once again, and thank you for your trust in

Rated 5 out of 5 stars

What's not to like?

Easy ordering, delivered on time, reasonable price. What's not to like?

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Douglas,

Thank you for your review, we are happy to hear you found our ordering process intuitive! Our team aims to make OEM parts more accessible and affordable, and we wish you many smooth miles ahead.

Rated 5 out of 5 stars

Smooth easy transaction

Smooth easy transaction. Pricing was much more affordable than my local dealer, even with paying shipping costs. Thank you for an easy, reasonably priced transaction!

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Kenneth,

We’re happy to know you had a positive experience! Providing competitive pricing on OEM parts and fast shipping is something we work hard to maintain. Wishing you many smooth miles ahead, thanks again Kenneth!

Rated 5 out of 5 stars

Great service

Product was exactly what was represented. Ordering was easy!

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Kraig,

We appreciate you sharing your thoughts with us. Our team works hard to maintain an intuitive order experience with many easy-to-navigate features. We truly value your business thanks again Kraig!

Rated 2 out of 5 stars

No option to edit or cancel

Tried to cancel my order 19 minutes after ordering and it could not be cancelled.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Owen,

Thank you for your feedback. If you'd like to modify or cancel an order after it's placed, please reach out to our customer suppor team via email, Live Chat, or call us at 1-888-984-2011 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

Rated 5 out of 5 stars

HondaPartsNow.com had the part I needed…

HondaPartsNow.com had the part I needed in stock, and quickly shipped it to my door! Part was very high quality, and fit perfectly! If you're no using HondaPartsNow.com, you are missing out and paying too much!

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello,

It means a lot to hear about your experience! Offering fair pricing on genuine parts remains a top priority for us. Looking forward to helping you with future OEM parts needs. Thanks again for your good review!

Rated 5 out of 5 stars

Excilence!

Excilence!

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello,

We appreciate you taking the time to share your experience. It’s always great hearing from satisfied customers. We look forward to serving you again!

Rated 5 out of 5 stars
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Jeff,

Thank you for your review, we are happy to hear you found the right parts in our catalogue! Our team aims to make OEM parts more accessible and affordable, and we wish you many smooth miles ahead.

Rated 5 out of 5 stars

Quick shipping

Quick shipping, exactly what I needed at a fair price

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Don,

Thank you for your review, we are happy to hear the rights parts arrived safely and quick! Our team aims to make OEM parts more accessible and affordable, and we wish you many smooth miles ahead.

Rated 5 out of 5 stars

Parts came quickly and we're a perfect…

Parts came quickly and we're a perfect fit.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Bradley,

We appreciate you taking the time to share your experience. Glad to hear shipping and packaging met expectations. Glad we could help you get the right OEM part!

Rated 5 out of 5 stars

It fits perfectly

It fits perfectly! Took away the “Check fuel cap” from the dashboard.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello,

We’re glad we could help you find the right part! We aim to make OEM parts more accessible and affordable. Glad we could help you get the right OEM part, thanks again!

Rated 5 out of 5 stars

Good inventory

Was able to find the obscure part I needed and get it without hassle

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Michael,

We appreciate you taking the time to share your experience. We focus on offering OEM parts with dependable fit and quality. We’ll be here whenever you need OEM parts you can rely on, thanks again Michael!

Rated 5 out of 5 stars

Well done

Fast and easy

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello John,

We appreciate you taking the time to share your experience. Glad to hear shipping and packaging met expectations. We’re glad to be your trusted source for OEM parts, thanks again!

Rated 5 out of 5 stars

The part fit and was exactly as descrjbed

The part fit and was exactly. As described

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello Todd,

We appreciate you sharing your thoughts with us. Helping customers order OEM parts with confidence is important to us. We truly value your business, thanks again Todd!

Rated 3 out of 5 stars

Very slow to deliver

Very slow to deliver

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Scotty,

Thank you for your feedback. All of our orders have a standard processing time of 1 to 3 business days, and our team works hard to ship out all customers' orders as soon as possible.

Shipping delays are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be.
Thank you for your patience and for bringing this to our attention.

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