HondaPartsNow.com Reviews 

3,279
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting they are genuine OEM parts that fit perfectly. Many people appreciate the competitive pricing, finding it more affordable than local dealers even with shipping, alongside fast delivery and an easy, straightforward ordering process. Conversely, a small portion of people felt dissatisfied with order fulfillment. Some experienced longer than expected delivery times or found shipping costs excessively high. Others reported receiving incorrect items or encountering issues with lost parts.

What people talk about most

Product

People report positive experiences with product, often praising the quality of OEM parts and their perfect... See more

Delivery service

Users describe positive interactions with delivery service, with many reviewers praising the fast shipping... See more

Price

Consumers generally express satisfaction with the pricing of products, often finding them competitive and... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process simple,... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that parts fit perfectly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Both orders I placed recently arrived quickly and nothing was missing. Packing for one long item was poor, though. It was shipped in a triangular box without enough packing material, and the box was... See more

Company replied

Rated 4 out of 5 stars

Everything was great except for the shipping timetable. If I could have got the parts next day would have been much better than waiting almost two weeks. But on the plus side the price of shipping was... See more

Company replied

Rated 4 out of 5 stars

Purchase was easy, shipping was fast,BUT, I received the 6 oil filters in a large box with NO padding of any kind. The box was 10 times larger than needed and the filters were rolling around inside.

Rated 4 out of 5 stars

Love the way the website works and how easy it is to locate the exact part you need, as well as the selection. Some things are priced higher than I’d like but… if you need it, and it’s Honda, a whole... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

HondaPartsNow.com, by Genuine Parts Now, Inc. is the leading supplier for brand new Genuine Honda parts at substantially discounted prices that are directly shipped from authorized Honda dealers to your location. Established as a family run business for over a decade, HondaPartsNow.com offers all available genuine Honda parts and accessories, including hard to find Honda parts.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(3,279)

1,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You had what I needed and sent it in a…

You had what I needed and sent it in a timely manner and at a reasonable price. Thank you.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Corina,

Thank you for your review! We take pride in delivering the right parts at a right price, making quality Honda OEM parts more accessible to the public. Our team is glad to hear shipping and packaging met expectations. We’re always here when you need Honda parts!

Rated 3 out of 5 stars

Part arrived with a scratch

Part arrived with a scratch. I emailed and never heard back from anyone.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Rico,

We are sorry the part came scratched. Unfortunately, we cannot locate email that associates with your email address we have on file. Please reach out to us via Email, Live Chat, or call us at 1-888-984-2011 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

We apologize for the inconvenience once again, and thank you for your trust in HondaPartsNow

Rated 3 out of 5 stars

With other things on my mind

With other things on my mind, I forgot I needed to order 2 of the cabin air filters since they are sold singly, it would be helpful to have a reminder on the page. I ended up having to make a second order and pay postage again and wait for the second one.

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Thank you for your feedback! We appreciate you taking the time to share your experience. We're glad to hear some things went well, but we also understand there were areas that could have been better.
We’re always looking to improve, so your input is valuable and helps us do just that. Your feedback is essential for improving our services.

Rated 5 out of 5 stars

Quick turn around.

Very responsive answered my question within hours, I ordered a part for my UK FL5 Type R and it arrived well packaged within days, fantastic service.

May 21, 2026
Rated 1 out of 5 stars

Bad experience

I ordered a rear driver side Mudflap for a 2006 Ridgeline and received both rear sides for a newer Ridgeline. I looked all over for a return place on this wed site but didn’t see any. So I sent an email asking for help and never received any response from y’all at all. So looks like I just wasted $64 dollars. And still don’t have a Mudflap!

June 18, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 5-business day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit
https://www.hondapartsnow.com/service/honda-return_policy.html

Rated 5 out of 5 stars

Would recommend to others.

Easy to find, fast enough shipping, item as described at a reasonable price.

June 14, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hi Thomas,

Thank you for your review! We take pride in delivering the right parts at a right price, making quality Honda OEM parts more accessible to the public. Our team is glad to hear shipping and packaging met expectations. We’re always here when you need Honda parts!

Rated 5 out of 5 stars

Product fit perfectly and had no issues…

Product fit perfectly and had no issues with delivery I would order from again.

June 8, 2026
HondaPartsNow.com logo

Reply from HondaPartsNow.com

Hello,

We appreciate you taking the time to share your experience. Happy to hear everything was delivered on time. We look forward to helping you again in the future, thanks again!

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