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Rated 1 out of 5 stars

Corporate pooh company . Drop your games with DDE . The whole world knows they aren't responsible for the building condition at hq.. bet Corporate haven't even watched the accounts they purchased

Rated 1 out of 5 stars

This ordeal started in June. Still trying to get a refund for defective products. The hoodie was discoloured by UV light and the hat was crushed and deformed in shipping. Fortunately, my credit car... See more

Rated 1 out of 5 stars

Bought merch when it was a company for car enthusiasts, not it’s a joke of a company, the owners are not deserving of your money any more, they took something great and completely destroyed everything... See more

Rated 1 out of 5 stars

This is not a serious reseller. Shipment never arrived and the support is basically non-existent. Shipping costs are way higher than they should be, they’re clearly making a profit from the shipping... See more

Company details

  1. Clothing Store
  2. Activewear Store

Information provided by various external sources

Welcome to the official website for Hoonigan. Join our email list for special offers and new product alerts. Shop Hoonigan.com for the latest Ken Block and Hoonigan Racing Division tees, accessories, hoodies, hats and more.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Corporate pooh company

Corporate pooh company .
Drop your games with DDE . The whole world knows they aren't responsible for the building condition at hq.. bet Corporate haven't even watched the accounts they purchased

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Bought merch when it was a company for…

Bought merch when it was a company for car enthusiasts, not it’s a joke of a company, the owners are not deserving of your money any more, they took something great and completely destroyed everything about it. Hoonigan is dead.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

The product is of low quality

The license plate frame has damage on the surface, the size does not fit the license plate. I am attaching a photo. low-quality product.
The result is a full refund. And no matter how many times I tried to post a negative review on their website, it was not approved. The support service replied that this is a third-party site that publishes reviews on its own.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Magnificent

My dear blocks people
Amazing fanatic of my hero from Utah.
My respect X your products.
All my daughter are fix with hoonigham
Gadget's.
We are super jappy..
Love Ken block X ever
Denmark Copenhagen
Jorge leiton

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

No package, no refund, being ghosted

Order has been sent back by customs as they wrote the wrong address on the package. They told me I will get a refund when the package arrives back to them (3 months ago), I wrote to the customer service few times after that as I didn’t get the refund, I am still to this day being ghosted. Garbage customer service, zero helpful, also it is stealing.

May 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience, NO customer service

Ordered over $300 of products received only part of my order. Had to pay additional duty on that shipment. It has been 2 months and I still do not have the other half of my order. Contacted 'customer service' and I am being ghosted. So much for the Christmas present for my kids....

December 15, 2022
Unprompted review
Rated 4 out of 5 stars

a positive review for once!

just wanted to leave a positive review as it seems these guys are lacking it! ordered a few things last week from the uk & it arrived today. pretty impressed really!

the shifter piston gear knob did have a bit of swarf on it, however that’s understandable if they are being mass produced. other products are good 👌

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

Bad Quality

Purchased a cap and the stitching is horrible it's already tearing in some areas. I did it because it was limited edition but I'm never buying again from this company. Shipping was really long too and no stickers or note inside! They don't care about you at all. Rip Ken Block

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

Bad Customer-Service and no experience of international Shipping

I ordered a T-Shirt in noember of 2022 to Germany. The package was send but their System couldn't handle 2 seperate addresses. One was mine and the other one was where the package should be send to. At the end Dhl couldn't deliver in Germany because the mixed up the name of the company where it should have been send to and mine. Ok so the Package was send to the US again. I texted them right away and told them the issue. Since then I write them Mails. At the end of December (29.12) they haven't responded after they send me a Mail that they would get back to me. In conclusion Don't order overseas and propably DONT order at all. Worst service ever.

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

No exchange or no refund not even for…

No exchange or no refund not even for Christmas gifts. Made very small and not sized properly. When click link says passed refund date. See email:

Unfortunately, our system does not allow for exchanges at this time. Should you wish to exchange an item, you will need to initiate a return here and place a new order - should you choose to do so. Apologies for the hassle here, please don't hesitate to follow up with us if we can be of any further help!

Items need to be returned in like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

On Tue, Dec 27, 2022, at 09:11 PM, S wrote

This was a Christmas gift and was too small Would like to exchange for large.
Thank you

On Tue, Dec 27, 2022, at 03:35 PM, Hoonigan - Support
Hey S
Should you wish to set up a return, that can be done here. Please note: Items need to be returned in like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

On Sat, Dec 24, 2022, at 02:10 AM, Swrote:
Hi
Items are to small how can I return them!
Thank you

On Sat, Dec 24, 2022, at 02:09 AM,wrote:
Too small can I exchange
Hoonigan - Support

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

Gold leaf?

Ordered two stickers and a key chain for my grandson. $5.10. Shipping? $11.00 Are you kidding me?! The f****ing envelope better be gold leaf! Ridiculous. Never, ever, ever again!

April 3, 2022
Unprompted review
Rated 1 out of 5 stars

steer clear of this company!

This company really sucks to do business with. It sad because my 2 sons think it's the coolest. We returned an item 2 weeks ago RECEIVED by Hoonigan and have we yet to receive a refund- I had to open a fraud claim with my bank against them.

January 18, 2022
Unprompted review
Rated 4 out of 5 stars

Great quality. Seizes could be better

Ordered three times after being a long time fan of their yt-channel. Very happy about the quality of ecerything
Seizes could differ between hoodies. Had a hoodie that was way smaller when it was the same seize as the rest.
But otherwise very satisfied and always checking for new gear (with free shipping)
Don’t forget you have a discount from loyalty sqaud and the guys working there

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

This is not a serious reseller

This is not a serious reseller. Shipment never arrived and the support is basically non-existent. Shipping costs are way higher than they should be, they’re clearly making a profit from the shipping costs.

IF THERE ARE ANY ISSUES WITH YOUR ORDER, YOU SHOULD KNOW THEY WILL NOT HELP YOU IN ANY WAY, SHAPE OR FORM.

January 9, 2021
Unprompted review
Rated 1 out of 5 stars

Took my money

Took my money, never had my stuff. They promised a refund and never got it. No wonder Ken can afford to trash so many cars!!

January 3, 2021
Unprompted review
Rated 2 out of 5 stars

Horrid Experience with Hoonigan and Customer Service

Customer Service is NON-EXISTENT! Nowhere on Hoonigan's website could I find a sizing chart. So after reading their return policy and seeing that they "gladly accept exchanges" I guessed on my size. When I got the shirt, it was obviously too big, but now I'm being told I have to create a return...they don't accept exchanges....AND they're only refunding me the $15 for the shirt! They're keeping the $10 to ship it to me, asking me to cover the cost of the return, AND will make me pay ANOTHER $10 to ship me the correct size! Incredibly frustrating given the fact that 1. It took them 10 DAYS to get the shirt to me and 2. they're making a profit off of the shipping (this is what I do for a living...they could ship it faster for half the price...)

I wouldn't buy ANY shirt from Hoonigan unless you're okay with wearing a quality t-shirt that clearly doesn't fit you.

December 15, 2020
Unprompted review
Rated 1 out of 5 stars

Urgent non-automated response needed ASAP

I ordered a street clutch for my vehicle on October 1st,2020 order#275288 from hoonigan Industries, which claimed 2-4 days for shipping. It's been 37 days now, with tracking still saying processing, item has not been shipped. I made countless emails and online contacting requesting the problem, what is going on, if item is out of stock(even though website claimed it was available and also the money was pulled from my debit card )after several amounts of attempting to get a human response , as everything is fully automated, so you don't ever get on to a human, all it says is check item by order # 275288!!!! Making me fed up, worried, inconvenienced etc. I then filed an official complaint using the BBB online complaint department and made a case which were fruitless in response as well, taking almost a month according to them to get a response from hoonigan Industries. Now I am posting this review and still have not got anywhere progressively or beneficial. What other online help can I get in order to contact hoonigan Industries and have my situation rectified? Please help!!

November 7, 2020
Unprompted review

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