Horizon Currency Ltd Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency, speed, and reliability. Many people also commend the staff for being exceptionally helpful, professional, and supportive, often going above and beyond expectations. Reviewers frequently mention the very competitive exchange rates and the great value for money offered, which are often better than traditional banks. The customer service is consistently described as outstanding, with personalized attention and prompt responses to any queries, making the entire process smooth and stress-free.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the staff as super efficient,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their efficiency, helpfulness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and excellent... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting excellent and very good... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting excellent exchange rates that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..r... See more

Rated 5 out of 5 stars

I had never heard of Horizon Currency, however I was drawn to them by the favourable rates they offered. Once I took the plunge I have been very impressed as everything operates seamlessly. Alice has... See more

Rated 5 out of 5 stars

Brilliant service. I have dealt with Louisa and her team for ages, and, in addition to always offering great exchange rates, the level of service received has always been superb, with excellent and al... See more

Rated 5 out of 5 stars

BRILLIANT for years we had to struggle with transferring funds from one country to another at great rates. I have neem using Horizon Currency (HC) for 18 months. However recently they moved to a new p... See more


Company details

  1. Currency Exchange Service

Information provided by various external sources

The Future of Currency Exchange: We are experts in international money transfers for business and individuals, delivering industry-beating exchange rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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No recent history of asking for reviews

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4.9

All reviews

(265)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Easily the best FOREX out there

I've been using Horizon for about 5 years to transfer money from the UK to NZ, and every time I've had a better rate than the banks and other FX companies, with more immediate responses to questions and advice - a big bonus as sometimes moving big sums can be stressful! Will be using Horizon for many years to come.

March 5, 2024
Unprompted review
Horizon Currency Ltd logo

Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

Best Currency Service I’ve ever used

I recently got referred to Horizon Currency by a friend and it’s saved me time and money in my overseas transactions. They have excellent customer service and wonderful staff that treat you individually like royalty.
Excellent service and I would recommend to all.

February 22, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

I’ve been using Horizon currency for…

I’ve been using Horizon currency for years now. Louisa has always delivered the best exchange and insights to the market. The whole team is a pleasure to work with, professional and always responsive. I wouldn’t go any where else now

September 7, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

First class service

Good exchange rate, Professional First class service and communication, efficient and fast. Would definitely use again.

February 9, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

INCONTESTABLY SECURE AND BENEFICIAL CURRENCY TRANSFERS.

Never failing to provide a matchless service when one needs to exchange and move money between countries. We have found they are substantially far away above other multiple general bona fide money transfer companies, in both quality and exchange rates. Our experience and observations over numerous foreign exchange transfers has been determined, appreciated, and vindicated mainly for these following five points:
CREDIBILITY & TRUST.
EXPERIENCED QUALITY SPECIALIST SUPPORT, ALWAYS PROVIDED WITH PATIENT KINDNESS.
TRANSPARENT SERVICE, HIGH VALUE EXCHANGE RATES.
SPOT ON MANAGEMENT OF ALL FINANCIAL EXCHANGE TRANSACTIONS.
STREAMLINED, SAFE AND RESPONSIBLE EFFICIENT SERVICE IN ALL ASPECTS.
Thank you HORIZON CURRENCY, for sustaining with great professional skills to our benefit, financial transfers overseas.
Patricia M.

January 25, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

Happy new year to all at Horizon…

Happy new year to all at Horizon Currency.

Thank you for making our transfer requests in 2023 simple to put in place, also the speed and professionalism with which the transactions were carried out.
Your staff are so helpful and the very competitive rates you offer are very much welcomed.

Kind regards
Les & Carol Mcglasson.

January 11, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

Always better than our Bank rate!

I used to use our bank for forex between different currency accounts but tried Horizon Sept 23 for the first time. Have used them since and they always get first option on our exchanges - usually securing the deal at a saving to our company compared to our bank.

January 8, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

NO Surprises - Fair Transaction

Anne was efficient and professional all the way through the two transactions completed. Likely will use Horizon Currency Ltd in the future.

January 4, 2024
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

Louisa from Horizon

Louisa from Horizon adviced us in a very professional and prompt manner … her service is highly recommended… 😜
Thanks Hans and Bryan

December 13, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers.

Best regards,
Horizon Currency Team

Rated 5 out of 5 stars

So helpful

So helpful, talked me through everything, even called me four times to help. Thanks Sue you were amazing 🤩

December 1, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Very easy stress free process selling…

Very easy stress free process selling euro with the very pleasant and helpful Gilly Harvey. Can’t recommend her enough . Got a super rate and she was on hand the whole time from start to end. Much better rate than the banks and really truly an easy process . Any issues with the on line account and Gilly personally handled it all. No complaints and happy to find the sterling funds transferred to my account same day as they received the euros from me . No lag . Very efficient .

November 24, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 4 out of 5 stars

Excellent service and quick call back

Excellent service and quick call back , website was a little tricky to negotiate but agents were very helpful , unfortunately Dollar rate went down so the time I went to make a transfer so chose another provider but would consider in future cheers Shaun .

November 22, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Great service from Horizon and Gilly

Great service from Horizon and Gilly, can't fault them great exchange rate too beating the competition.
Thanks
Adam

November 15, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

I recently set up all the compliance…

I recently set up all the compliance required with Horizon Currency Exchange
Due to Goverment regualtions the process was from my side tedious.Anne helped me through this process eventually getting approcval and being in a position to trade with them by sending money to my suppliers in the USA and EU.Anne also made sure I was getting the best rates.Her time and customer service were invaluable to me and I cant thank her enough.As always technology works but people skill mean we will bnuild long lasting working relationships with companies like this one Cheers to you Anne

November 6, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Amazing service with Louisa!!!!

I worked with Louisa on my Swedish krona to euro transfer. I was very nervous at the start, but then I found it very easy and simple” guided every step of the way… excellent exchange rates and amazing service!!!

Louisa is the best!!!!!!

November 8, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Simply The Best

Using Horizon has been the most remarkable experience - in a very good way! Like many, I chose Horizon for their highly competitive exchange rates and ability to make the process of exchanging Sterling into Euros, and then transferring it to France, as simple and painless as possible. This they did, in spades. Having exchanged around £200k and having sent £20k of it abroad, I encountered a technical headwind at the French end which meant that I was then faced with a need to repatriate the £20k and to re-exchange the lot back into stirling. An obscure (to me anyway) French rule on joint property ownership and inheritance got in the way. A stressful situation! Anne at Horizon couldn't have been more helpful, even though their more usual setup involves GBP to other currencies, she set my mind at rest and explored all the options to leave me confident that she could arrange the repatriation via various technical means to ensure I didn't then fall foul of any of the money laundering regs. More potential stress for a non-launderer! All I had to do was deal with the French end. Suffice to say that it took a couple of weeks but all was managed smoothly by Anne at the Horizon end. Anne's friendly and approachable style and ability to deal with an awkward scenario by proposing several options was really above and beyond the call. I have nothing but praise for Anne and her colleagues who made the repatriation happen. Thank you so much, Anne, for all your advice and help and for being there. Fantastic customer service. Quite the best experience I could have hoped for. I'll be back. Would I recommend Horizon.....? What do you think!

September 29, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Great experience working with the team…

Great experience working with the team at Horizon, especially Anne and Louisa. First time doing this and they were patient with me and answered all of my questions. Such a quick and easy experience. Will definitely use again.

September 22, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Excellent and very efficient service!

Superb, friendly and helpful service from both Anne and Louisa with the Euro to Sterling transfer of our company shares. First time having to do this. Great rate achieved and the help and support throughout the whole process was exemplary.

September 22, 2023
Unprompted review
Horizon Currency Ltd logo

Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

It's the personal attention

It's the personal attention, no mind numbing queues or endless telephone options, Louisa is professionall and provided me with great service at every stage of my transaction definitely 5*

September 19, 2023
Unprompted review
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Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

Rated 5 out of 5 stars

Amazing team who help out with…

Amazing team who help out with everything needed.
Thank you for making this so easy for me and my family.
Very professional and great service.

July 3, 2023
Unprompted review
Horizon Currency Ltd logo

Reply from Horizon Currency Ltd

Thank you for your valuable feedback. We appreciate client reviews and we look forward to working with you in the future and helping you with your transfers. Best regards, Horizon Currency Team

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