Horizon Currency Ltd Reviews 261

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many people appreciate the competitive rates and the overall value for money, often noting that the company offers better rates than traditional banks. Reviewers frequently mention the outstanding customer service, with many feeling well-supported and informed throughout their transactions. The process is often described as smooth, fast, and stress-free, even when unexpected issues arise.

What people talk about most

Service

People report positive experiences with service, consistently highlighting its professionalism, efficiency,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Price

Consumers express high satisfaction with the pricing, consistently highlighting excellent and competitive... See more

Value for money

Reviewers express high satisfaction with the value for money. Customers consistently report excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..r... See more

Rated 5 out of 5 stars

I had never heard of Horizon Currency, however I was drawn to them by the favourable rates they offered. Once I took the plunge I have been very impressed as everything operates seamlessly. Alice has... See more

Rated 5 out of 5 stars

Brilliant service. I have dealt with Louisa and her team for ages, and, in addition to always offering great exchange rates, the level of service received has always been superb, with excellent and al... See more

Rated 5 out of 5 stars

BRILLIANT for years we had to struggle with transferring funds from one country to another at great rates. I have neem using Horizon Currency (HC) for 18 months. However recently they moved to a new p... See more


Company details

  1. Currency Exchange Service

Information provided by various external sources

The Future of Currency Exchange: We are experts in international money transfers for business and individuals, delivering industry-beating exchange rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Trustworthy

I have dealt with this company for eight years now, Horizon are very efficient fast and reliable it's what you need when transferring quite large sums, trustworthy.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Horizon…

Outstanding service from Horizon Currency. Louisa was incredibly helpful—she called me directly and guided me through the entire process, making my overseas transfer from the UK feel safe and straightforward. I also received an excellent exchange rate. Professional, efficient, and very reassuring throughout. Highly recommended!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - great rates - very happy I switched from another well known currency company. Will definitely use again. Thank you Louisa and team.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, efficient, quality service.

Having registered for a currency account for the sale of my property in Spain, Horizon were both efficient and professional to deal with making the whole process seamless from start to finish. A1 service, highly recommended.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’m pleased to recommend Horizon…

I’m pleased to recommend Horizon Currency as a valued business partner.

Over the past two years, Louisa and the team have supported us with both currency conversion and international payments, consistently delivering competitive rates, efficient execution, and a highly reliable, responsive service.

Their expertise and personable approach add real value to our ongoing relationship.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Hassle Free !

First time using Horizon Currency after 10 years of using another company. Horizon provided the best rate and the transaction from £ to € to its final destination was seamless. Louisa was professional and informative from the introduction to transaction completion. Will be my go to for regular currency movements going forward.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Horizon - safe, economical and seamless

I have been using Horizon for a couple of years to buy UK£ and US$. Louisa has been absolutely efficient in helping to smooth the way for transactions big and small. The online dashboard is a breeze to use and transfers to recipients have been seamless.
Safe, reliable and much much cheaper than the Australian Banks. 5 stars from me.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Supremely positive experiences…

I have had only positive experiences with Horizon Currency. You are in safe, friendly and efficient hands from the very first second! Even the set up, which I find can be cumbersome with all the necessary paperwork for various authorities, they just handled it and supported me through it. I felt like I was doing it with a partner who had my back. I do not hesitate to recommend them.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Fast friendly and efficient service…

Fast friendly and efficient service from the start and advice each step of the way. Exchange of GBP into euros everything sorted out in a couple of days by Louisa, Alice and the team. Well done ladies, no hesitation in recommending Horizon Currency

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company, great service

I have consistently received a brilliant service from Horizon. The company is well led by Louisa, the team are invariably friendly, engaged and proactive. They have made my life easier trying to fund a project in France - thank you.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I had never heard of Horizon Currency, however I was drawn to them by the favourable rates they offered. Once I took the plunge I have been very impressed as everything operates seamlessly. Alice has been very responsive in all my communications. Overall, an excellent personal service with very good rates offered. Highly recommend.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Best currency exchange company…

I did not know a lot about Horizon currency ...i had been let down by many other companies ...But ....bloody amazing very very helpful any questions or problems they are there right on it ..rates much better than elsewhere...faster ..smoother..i highly reccomend this company

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Had to transfer large funds to buy a…

Had to transfer large funds to buy a car. First time engaging with Horizon. Felt like Alice and Faye held my hand right through the process of getting the pounds to euros into our Bank in Spain. Competitive rates and a friendly service. All good by my book. 🤗

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Alice…

I had a wonderful experience with Alice and I am very happy with her fast and furious service. Last time we had some trouble with the changed policy of the company but now it’s all perfect.
Alice is the bees knees. Thanx Alice.🙏
Henderika

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Alice and the team were extremely…

Alice and the team were extremely helpful and kept up good communication during exchange rate fluctuations. All transactions went through smoothly so no issues offering a 5 star review. Thanks to all the team involved

December 10, 2025
Unprompted review

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