horze.fr Reviews 

13,657
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Products were a good price even before the regular discount code was applied. Delivery quick - ordered late Friday received Wednesday lunchtime. Own brand breeches and leggings superb quality - and ve... See more

Rated 5 out of 5 stars

My first order experience was good. Really easy to use site and straightforward ordering and return. The return took a little while to be credited but there was tracking information provided so I wa... See more

Rated 1 out of 5 stars

The worst online retailer I have ever dealt with. Would give them zero stars if I could. They closed their customer service down 3 weeks before Christmas. My order was placed in November and was never... See more

Company replied

Rated 1 out of 5 stars

I ordered a rug on the 11th of December. The delivery date was 24th. I still have not received it. After countless emails to them they emailed me on the 11th January telling me my parcel was lost and... See more

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2.7

Poor

TrustScore 2.5 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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2.7

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(13,657)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, quick service. Very happy. This is only my second purchase but it all seems great :) products are true to size.

August 20, 2021
Rated 1 out of 5 stars

Filet dont la couture se casse au…

Filet dont la couture se casse au premier essai. Qualité médiocre.

July 6, 2021
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Reply from horze.fr

Bonjour,

Nous vous remercions pour votre commentaire et sommes désolés du désagrément.
Nous sommes navrés que le produit n'a pas été aux normes de notre qualité habituelles.
Nous vous prions de contacter le service client, qui trouvera une solution qui vous convient.

L'équipe Horze vous remercie !

Rated 5 out of 5 stars

My first order experience was good

My first order experience was good. Really easy to use site and straightforward ordering and return. The return took a little while to be credited but there was tracking information provided so I was not worried that the refund would be made. Would recommend and Horze.fr will be my main shop for my equestrian needs!

June 11, 2021
Rated 3 out of 5 stars

Très belle botte mais attention la tige…

Très belle botte mais attention la tige et très longue pour un 37, elle ne m'allez pas.

April 7, 2021
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Reply from horze.fr

Bonjour,
Nous vous remercions pour votre commentaire et sommes désolés que le produit ne soit pas à la hauteur de vos attentes.
Afin de trouver une solution qui vous convient, veuillez contacter le service client.
Cordialement,
Votre Equipe Horze

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