Hoseasons Reviews 

62,368
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 12,487 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very simple to use, making the entire booking process remarkably smooth and easy. People also genuinely appreciate the welcoming staff and the fantastic holiday locations available across a wide range of properties. Travelers note that everything from short breaks to family trips is well supported by clear pre-arrival details. However, some customers also noted frustrating issues with last-minute booking cancellations or incorrect information regarding their chosen accommodation. A few other people also felt that customer support could be unhelpful when trying to resolve these unexpected problems.

What people talk about most

Booking process

Customers consistently note positive experiences with booking process, highlighting that it is very easy,... See more

Holidays

Clients share positive opinions on holidays, noting that booking is seamless and offers a great range of... See more

Staff

Consumers find staff to be positive, helpful, and welcoming across different departments. Reviewers... See more

Website

Reviewers highlight positive aspects of website, noting that booking online is simple and the platform is... See more

Location

Customers had positive experiences with location, noting that the sites are situated in beautiful areas close... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more

Rated 4 out of 5 stars

Easy booking system via chosen district. One comment; The overview says we should get in contact with the owner about "One or more beds can be linked to form double or twin beds (please advise the ow... See more

Rated 5 out of 5 stars

We stayed in a VIP lodge, fantastic quiet location. Lodge was fully equipped including fan and bug zapper/ citronella candles… which were very must needed as temperature topped 35 degrees! All sta... See more

Rated 5 out of 5 stars

The booking procedure was so easy and pleasant and had a lovely personal touch. It will be my 80th birthday, and with mobility issues I was offered so much detail about each lodge that I was easily a... See more


Company details

  1. Vacation Rental

About Hoseasons

Written by the company

Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.

As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.

Here are just a few of the reasons to book with us:

  1. Price match promise* - book with confidence knowing you’ve got an unbeatable price
  2. Biggest choice* - we have the biggest choice of holiday parks across the UK
  3. Low deposit booking* - secure a great price today for just £25
  4. Last-minute deals - save up to 30%* on a last-minute UK holiday
So, what are you waiting for? Start your search for the perfect UK break now on hoseasons.co.uk.

Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.

Get ready for your next holiday

View Lodges
Explore cottages
Boating breaks
Holiday parks
Visit Hoseasons

*Terms and conditions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62K reviews

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4.5

All reviews

(62,368)

11,988 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We were in Silver 1

We were in Silver 1 . Spotless & all the basics you need ( no towels / shower gel / wash liquid )
WiFi bit hit and miss .
Bought own camping chairs to sit outside as no outside furniture & needed long lead for dog as no enclosed space .
Would return . Quiet . Pub at entrance lovely .
Get up early for a walk - so many wild rabbits !

August 10, 2026
Rated 3 out of 5 stars

GOOD PRICE FOR ACCOMADATION ,BUT PROLEM WITH FERRY BOOKING

WE GOT A GOOD PRICE FOR A HOLIDAY ON THE ISLE OF WIGHT ,BUT WE HAD A PROBLEM WITH BOOKING THE FERRY AS THE LINK WASNT SENT TOO ME ,I HAD TO CHACE THIS UP BUT MANAGE TO GET THE TIME AND DAY I NEEDED IN THE END

August 9, 2026
Hoseasons logo

Reply from Hoseasons

Hi Christopher, we're delighted to hear you secured a great price for your holiday! We sincerely apologise for the inconvenience you experienced with the ferry booking link and are glad you were able to resolve it.
We do hope that you have a lovely time when your holiday arrives!
Regards, Fiona
Hoseasons

Rated 2 out of 5 stars

We had a family room with no air…

We had a family room with no air conditioning and a fan that hardly worked and in the middle of a heat wave with two very young children we had to leave a day early because sleeping there was nearly impossible. Not impressed

August 10, 2026
Hoseasons logo

Reply from Hoseasons

Hi Alyssa, thank you for taking the time to share your feedback. We are truly sorry to hear about the discomfort you experienced in your family room, especially during a heatwave with young children. We understand how difficult it must have been to sleep and that you had to leave early. We aim to provide a comfortable stay for all our guests, and it's disheartening to learn your holiday fell short of your expectations.
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Easy to book

Website was easy to navigate and make bookings, information is clear and lets you know what's needed for each booking. Good range of holidays available at reasonable prices with lots of locations across the country. Filters are useful to help narrow down choices

August 10, 2026
Rated 5 out of 5 stars

Brilliant holiday

Just came back from silver trees holiday park, we had a fabulous holiday very peaceful site with deers all around us the grandkids loved it, swimming and tennis court on site and a great place to stay with activities close to park, would definitely recommend and we will definitely be back

August 10, 2026
Rated 5 out of 5 stars

Really easy site to navigate

Really easy site to navigate. Just enter how many people will be attending, what dates you’re looking at and where and it will come up with something at an affordable price. You can even add extras like high chair, cot or add on pets whilst going through checkout and the optional add on of cancellation insurance makes it easier to book with confidence.

August 14, 2026

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