The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more
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About Hoseasons
Written by the company
- Price match promise* - book with confidence knowing you’ve got an unbeatable price
- Biggest choice* - we have the biggest choice of holiday parks across the UK
- Low deposit booking* - secure a great price today for just £25
- Last-minute deals - save up to 30%* on a last-minute UK holiday
Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.
As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.
Here are just a few of the reasons to book with us:
Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.
Get ready for your next holiday
Contact info
United Kingdom
- www.hoseasons.co.uk
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Easy to find the accommodation to suit…
Easy to find the accommodation to suit our requirements. Booking on line very good .

Reply from Hoseasons
Booking.First a cold call from them after my…
First a cold call from them after my unsuccessful attempts to book a holiday, telling me there was a problem with their systems and offered to take payment over phone, which I declined. (Possible scam??)
She was very professional and understood my reasoning.
I called on the main line later that day and explained previous encounter. She confirmed circumstances and took my booking on phone. All exceptional service followed up with confirmation emails.

Reply from Hoseasons
Booking a holiday
The booking procedure was easy and quick looking forward to our holiday now

Reply from Hoseasons
DO NOT stay at Hoseasons Benson site…
I booked 7 nights as a first anniversary surprise for my Wife, to stay at the Hoseasons Benson site because it is sold as a quiet adult only site and I quote “A haven of peace and tranquility” Advertised as lodges on the Thames river we were given a caravan about one hundred metres from the river and about 30 metres from the very busy A4074. When we asked about the location we were told that you need to book one closer to the river and they were now full. (there is no mention of this when you book) After a very noisy first night we complained about the road noise and were told we could not be moved and to close all windows and air vents (on one of the hottest weeks)
The road noise progressively got worse over the weekend with motorbikes and lorries thundering by. We could not enjoy the hot tub and spent most of our day away from the noise caravan. Our week was ruined and after several emails all Hoeseasons would offer us was a £50 voucher.
DO NOT! stay here if you really want “a haven of peace and tranquility” it’s false advertising.

Reply from Hoseasons
Easy to negotiate the site and we were…
Easy to negotiate the site and we were able to complete our booking straight away.

Reply from Hoseasons
Easily managed ive used hoseasons on…
Easily managed ive used hoseasons on numerous occasions great prices and quality of lodges excellent

Reply from Hoseasons
Rang hoseseasons to book a holiday…
Rang hoseseasons to book a holiday break I had checked another site and they came 50 pounds cheaper for same holiday so hoseseasons matched it without a problem, I prefer to stay with the company that I have used on a few other occasions because they have a good reputation, the lady we spoke to was very helpful and sorted our break out in minutes, good helpful staff

Reply from Hoseasons
Good staff on the telephone booking…
Good staff on the telephone booking system as we couldn't book a non-pet caravan online at this particular site.
Good standard of caravans at this site.
We are regular customers of yours and if you keep the prices down, we will holiday with you many more times. Thank you.

Reply from Hoseasons
Great experience booking a holiday. Good web site to use and pretty easy to…
Good web site to use and pretty easy to navigate. Lots of choices at the particular holiday park I chose. Just a bit annoying that you had to input information every time you refreshed searches. But overall excellent site and great professional company

Reply from Hoseasons
Very helpful staff
I booked for the wrong day and they sorted it out for me, no problem!

Reply from Hoseasons
Great service
Great service. Everything was handled well. All the instructions were manageable to follow. Overall we had a great holiday and we probably wouldn’t find the spot that we had without the hoseasons.

Reply from Hoseasons
Great website
Great website, easy to use.
Lots of info available on each property.
Great website over all, highly recommend!

Reply from Hoseasons
Found it very easy to use and book…
Found it very easy to use and book holiday online.
We have used Houseasons before and have been very pleased and had lovely holidays.

Reply from Hoseasons
Had an issue trying to book online
Had an issue trying to book online, made a quick call and all was sorted, excellent service received and now looking forward to our break

Reply from Hoseasons

Reply from Hoseasons
What I liked:
What I liked:
The location was very nice, and the beach was beautiful and convenient. The indoor swimming pool was also a good facility, especially for the children. The surrounding area was enjoyable and there were some good things for the family to do.
What I disliked:
Unfortunately, the caravan itself was very disappointing and did not match the standard I expected for the price I paid. The area surrounding the caravan was not well maintained, and inside the caravan the floor and carpets were dirty. The sofa was also dirty and generally the caravan did not feel properly cleaned or maintained.
For 7 people staying for 3 nights, we were provided with only 2 rolls of toilet paper, which was completely inadequate. There were also no towels provided, which was unexpected for the amount we paid.
Overall, this was supposed to be a 5-star holiday experience, especially considering the price, but unfortunately the accommodation was far below the standard I expected. The location, beach and swimming pool were good, but the condition and cleanliness of the caravan seriously affected our holiday.
I would not consider the accommodation good value for money and would expect much better cleanliness, maintenance and basic provisions for the price paid.

Reply from Hoseasons

Reply from Hoseasons
It's good but there are no towels and…
It's good but there are no towels and TV is very old there are no YouTube facilities in TV and no washing machine in property.
But location is very good and overall good experience.

Reply from Hoseasons
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