Hoseasons Reviews 

62,320
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 12,487 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very simple to use, making the entire booking process remarkably smooth and easy. People also genuinely appreciate the welcoming staff and the fantastic holiday locations available across a wide range of properties. Travelers note that everything from short breaks to family trips is well supported by clear pre-arrival details. However, some customers also noted frustrating issues with last-minute booking cancellations or incorrect information regarding their chosen accommodation. A few other people also felt that customer support could be unhelpful when trying to resolve these unexpected problems.

What people talk about most

Booking process

Customers consistently note positive experiences with booking process, highlighting that it is very easy,... See more

Holidays

Clients share positive opinions on holidays, noting that booking is seamless and offers a great range of... See more

Staff

Consumers find staff to be positive, helpful, and welcoming across different departments. Reviewers... See more

Website

Reviewers highlight positive aspects of website, noting that booking online is simple and the platform is... See more

Location

Customers had positive experiences with location, noting that the sites are situated in beautiful areas close... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lodge was beautifully situated with wonderful views and pristine condition upon arrival. Our lodge was well appointed - all three of our bedrooms were en-suite so perfect for a family holiday. St... See more

Rated 4 out of 5 stars

Easy booking system via chosen district. One comment; The overview says we should get in contact with the owner about "One or more beds can be linked to form double or twin beds (please advise the ow... See more

Rated 5 out of 5 stars

We stayed in a VIP lodge, fantastic quiet location. Lodge was fully equipped including fan and bug zapper/ citronella candles… which were very must needed as temperature topped 35 degrees! All sta... See more

Rated 5 out of 5 stars

The booking procedure was so easy and pleasant and had a lovely personal touch. It will be my 80th birthday, and with mobility issues I was offered so much detail about each lodge that I was easily a... See more


Company details

  1. Vacation Rental

About Hoseasons

Written by the company

Hoseasons is one of the UK’s leading self-catering accommodation specialists, home to over 30,000 places to stay throughout England, Scotland and Wales. Discover our impressive portfolio of lodges, holiday parks, boat holidays and cottages in thousands of locations across the UK, from dreamy coastal retreats to remote countryside hideaways. With over 80 years of experience providing exceptional holidays to millions of customers, you can trust Hoseasons to help you find the perfect accommodation for your next UK break.

As a member of ABTA, Hoseasons is committed to maintaining a high standard of service. Our dedicated customer service team is on hand to help seven days a week, from before you book right through until after your stay.

Here are just a few of the reasons to book with us:

  1. Price match promise* - book with confidence knowing you’ve got an unbeatable price
  2. Biggest choice* - we have the biggest choice of holiday parks across the UK
  3. Low deposit booking* - secure a great price today for just £25
  4. Last-minute deals - save up to 30%* on a last-minute UK holiday
So, what are you waiting for? Start your search for the perfect UK break now on hoseasons.co.uk.

Hoseasons is part of Awaze – Europe’s leading managed vacation rentals and holiday resorts business.

Get ready for your next holiday

View Lodges
Explore cottages
Boating breaks
Holiday parks
Visit Hoseasons

*Terms and conditions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62K reviews

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4.5

All reviews

(62,320)

11,944 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good and easy to use and very…

Very good and easy to use and very helpful and friendly.

August 10, 2026
Hoseasons logo

Reply from Hoseasons

Hi Ian, thank you for sharing your review. We are happy to hear our service was easy to use, and that our team was helpful and friendly.
We hope you have a fantastic time on your holiday!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Always book with hoseasons and happy…

Always book with Hoseasons and happy with the accommodation I’ve always had with them , customers service always keen to help with enquiry’s too, habe never had a bad holiday from hoseason

August 16, 2026
Hoseasons logo

Reply from Hoseasons

Hi Tina, we're so pleased to hear you're consistently happy with the accommodations you book with us and that our customer service team is always helpful. Thank you for your wonderful feedback!
Regards, Fiona
Hoseasons

Rated 4 out of 5 stars

Very quick & easy booking process

Very quick & easy booking process

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Nicola, thank you for your feedback! We're glad to hear that you found our booking process to be quick and easy. We hope you have a wonderful holiday when the time comes!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Extremely helpful booking process

Excellent booking process. The hoseasons agent was very helpful. Thankyou

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Jane, thank you for taking the time to leave such a positive review. We're so pleased to hear that the booking process was excellent and that our agent was very helpful.
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Person's on phone very helpful and…

Person's on phone very helpful and accomadating

August 12, 2026
Hoseasons logo

Reply from Hoseasons

Hi Lyn, thank you for sharing your feedback. We're happy to hear that our team was very helpful and accommodating when you contacted us. We hope you have a wonderful holiday!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Hot spots

Booking is simple price was write ive booked a holiday every year for the past 5 years sometimes twice a year hoseasons seem to hit the hot spots for me

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Anthony, we're so happy to hear that booking with us has been simple and that our prices have met your expectations! It's wonderful to know we consistently help you find those perfect holiday spots. Thank you for your continued loyalty over the past five years.
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Easy to use website

Easy to use website

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Arthur, thank you for your review. We are so pleased to hear you found our website easy to use. We hope you enjoy your holiday!
Regards, Fiona
Hoseasons

Rated 1 out of 5 stars

They cancelled my holiday three days…

They cancelled my holiday three days before I was due to go with two young children stating that the accommodation was no longer available. No alternatives or compensation available and refunds take 5 days....two days after my annual leave starts. Very unprofessional and poor communication. No full explanation offered as to why the accommodation was no longer available and full blame given to the park themselves although the accommodation still available to book for later dates. Very poor service. I would avoid in future.

August 16, 2026
Hoseasons logo

Reply from Hoseasons

Hi Claire, thank you for sharing your feedback, we are so sorry to hear of the cancellation of your holiday, especially so close to the intended start date. We understand how frustrating and disappointing it must have been to receive such short notice and to not be offered suitable alternatives or immediate reimbursement. We regret that the communication was poor and that a full explanation was not provided. Your experience is certainly not what we aim for, and we will share your comments with the relevant teams to review the service provided and help us improve

Kind regards,
Robyn
Hoseasons

Rated 5 out of 5 stars

It was so easy to book

It was so easy to book. We stayed last year and know that we will get quality accommodation and friendly service.

August 15, 2026
Hoseasons logo

Reply from Hoseasons

Hi Mark, we are so pleased to hear that you found the booking process easy and that you anticipate quality accommodation and friendly service again this year.
We look forward to welcoming you back!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Great Amazing

Great Amazing

August 12, 2026
Hoseasons logo

Reply from Hoseasons

Hi Adeel, thank you for sharing your review. We're glad to hear you had a such a positive experience with us when you made your booking.
We hope you enjoy your stay!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

It was very easy to book my…

It was very easy to book my accommodation. And email was prompt. Looking forward to my break. Will be checking in the future

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi there, we're so pleased to hear that booking your accommodation was easy and that you received prompt communication. We hope you have a wonderful break and look forward to welcoming you back in the future!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars
Hoseasons logo

Reply from Hoseasons

Hi Maureen, thanks for your feedback. We are happy to hear that you found our booking process smooth and simple, and that our pricing was reasonable.
We hope you have a fantastic holiday!
Regards, Fiona
Hoseasons

Rated 1 out of 5 stars

Booked a holiday then emailed to say…

Booked a holiday then emailed to say owner of property had forgotten to say would still be in residence

May 30, 2026
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Reply from Hoseasons

Hi Ian, thank you for sharing your expereince with us, we are sorry to hear that the owner was not able to accommodate your holiday. We understand the disappointment caused and sincerely apologise. Please know that the relevant teams are working with the owner to ensure that similar issues won't occur in the future

Kind regards,
Robyn
Hoseasons

Rated 5 out of 5 stars

Lovely week away!

Lovely caravan, easy booking, made our week down at Foxhunter park enjoyable!

July 27, 2026
Hoseasons logo

Reply from Hoseasons

Hi Amy, thank you for your feedback. We're glad to hear you found booking easy, and that the caravan helped make your week at Foxhunter Park enjoyable.
We hope to welcome you again in the future.
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

I always book with hoseasons.co.uk…

I always book with hoseasons.co.uk hreat offers and great holidays

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Natalie, thanks for your feedback. We're so happy to hear you consistently enjoy our great offers and holidays. Thank you for your continued loyalty!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Quick and easy

Quick and easy, pleased with experience

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Robert, thank you for your wonderful review! We are so pleased to hear that you found your experience with us to be quick and easy. We hope you have a fantastic time on your next holiday!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Easy to use site and booking.

Easy to use site and booking.

August 17, 2026
Hoseasons logo

Reply from Hoseasons

Hi Kathryn, thanks for sharing your feedback. We are happy to hear you found our website easy to use when booking your holiday with us.
We hope that you have a wonderful holiday!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Great week away

Great week away

July 1, 2026
Hoseasons logo

Reply from Hoseasons

Hi Dean, thanks for your review and we are so pleased to hear you had a lovely week away!
We look forward to welcoming you again!
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Easy booking process

Easy booking process, reasonable prices for family vacations, have been to a few sites now and have always been Impressed with the location and the lodges have always been very clean and comfortable, with everything you need to enjoy your stay

August 12, 2026
Hoseasons logo

Reply from Hoseasons

Hi there, thank you for your wonderful feedback! We are so pleased to hear that you found the booking process easy and our prices reasonable for family holidays. It's fantastic that you've consistently been impressed with the locations to choose from, and the cleanliness and comfort of the lodges. We're delighted to know you always have everything you need to enjoy your stay.
Regards, Fiona
Hoseasons

Rated 5 out of 5 stars

Easy to book and good choice of…

Easy to book and good choice of accommodation.

August 15, 2026
Hoseasons logo

Reply from Hoseasons

Hi there, thanks for your review. We are glad to hear you found it easy to book and appreciated the good accommodation choices.
We hope you have a lovely holiday when the time comes!
Regards, Fiona
Hoseasons

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