Hoses Direct Reviews 140

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Delivery to to long even when I had to make a chase call to asked for delivery Also you changed VAT but do not give a VAT Reg number on invoice which is a legal requirement.

Rated 5 out of 5 stars

Luke at Hoses Direct was fantastic, I had a very specific request & he did his utmost to help me out. Contacting technical staff & his suppliers to make sure we got the right bit's for me. Luke's pa... See more

Company replied

Rated 5 out of 5 stars

The service I received from Hoses Direct was first class. Having no knowledge of compressed air systems myself I explained to Adam what I wanted to achieve and he did the rest. He kept me informed at... See more

Company replied

Rated 5 out of 5 stars

have owned an Husqvarna power wash for 3 years, whilst the washer is brilliant the 8mtr hose is so stiff it is almost unusable in the winter. Tried to source a flexible replacement to no avail until I... See more

Company replied

Company details

  1. Industrial Equipment Supplier
  2. Agricultural Machinery Manufacturer
  3. Construction Equipment Supplier
  4. Factory Equipment Supplier
  5. Hydraulic Equipment Supplier
  6. Industrial Consultant

About Hoses Direct

Written by the company

Hoses Direct Your One Stop Fluid Power Store.

Hoses Direct offer a wide range of over 70,000 products at discounted prices. Our extensive inventory includes industrial hose and fittings, hydraulic components, quick release couplings, pneumatic parts, hose reels, tubes, valves, pumps, and more.


We cater to resellers and trade users, supplying reputable brands in the fluid power industry such as Camozzi, Kelm, Conah, Jaymac, Eaton, John Guest, Burnett & Hillman, Parker, Goodridge, Hyfitt, and many others. Whether you need a single component or fully built kits and custom made hose assemblies for your plumbing and heating requirements, Hoses Direct has you covered. Our offerings include both standard and WRAS-approved assemblies, including a wide range of both hydraulic and industrial hose assemblies.

Count on our experienced technical support team, equipped with a wealth of knowledge in the fluid power industry, to guide you through your projects with valuable suggestions. At Hoses Direct, we are committed to providing quality products and excellent customer support to meet your fluid power needs.

View our range at www.hoses.co.uk, pick up the phone and call us on 0333 6000 501 or email sales@hoses.co.uk

VISIT HOSES.CO.UK HYDRAULICS PNEUMATICS VALVES ADAPTORS & FITTINGS INDUSTRIAL HOSE WASHDOWN & FUELLING HOSE REELS TOOLS & ACCESSORIES CLAMPS & CLIPS

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery and great customer…

Fast delivery and great customer service. Placed my order with Joe over the phone yesterday and it arrived this morning. Thank you

December 12, 2023
Unprompted review
Hoses Direct logo

Reply from Hoses Direct

Hi Ben, we're thrilled to hear about your positive experience. I've personally shared it with Joe, who is very pleased with the feedback. We truly appreciate your support and look forward to serving you again in the future!

Rated 1 out of 5 stars

Misinformation advised of shortage…

Misinformation advised of shortage coming from Sweden, but ten advised order was complete, stiil not received the goods so phoned & advised that there is still a shortage so i have no idea when i will receive the goods which have been paid for in full
Order no 283860

November 27, 2023
Hoses Direct logo

Reply from Hoses Direct

Hi Roger, I'm pleased to learn that your order has now been successfully delivered. Your feedback is highly valued here at Hoses Direct. After looking into your order, it appears that the manufacturer failed to communicate a shortage, causing an unfortunate delay in your order. We sincerely apologise for any inconvenience caused.

Your input helps us address and improve our processes. We would be grateful for another opportunity to serve you and provide an outstanding experience. We look forward to welcoming you back to www.hoses.co.uk and ensuring your next interaction is nothing short of excellent.
Thank you - Rabs.

Rated 5 out of 5 stars

Excellent service.

November 20, 2023
Hoses Direct logo

Reply from Hoses Direct

Thank you Gareth for your 5 star rated review. We look forward to working with you again :-)

Rated 5 out of 5 stars

Easy to use website,fast delivery and…

Easy to use website,fast delivery and good prices.

November 10, 2023
Hoses Direct logo

Reply from Hoses Direct

Thank you so much for taking the time to share your fantastic 5 star review. We're thrilled to hear about your positive experience. Your feedback is truly rewarding, it's wonderful to learn that we've met your expectations.

Rated 5 out of 5 stars

What a great experience

What a great experience, Customer Service from Sophie was brilliant and wouldn't hesitate to order from them again if I needed vending machine hose!

Delivery was fast and very easy website to use. 10/10 recommend.

November 6, 2023
Unprompted review
Hoses Direct logo

Reply from Hoses Direct

Thank you for sharing your positive feedback. I have fed this back to Sophie ;-)

Rated 5 out of 5 stars

Great service

Great service. Customer service team were helpful, they advised on the correct fittings to suit the hose I needed. They made up the hose assemblies for me very quickly.

November 9, 2023
Unprompted review
Hoses Direct logo

Reply from Hoses Direct

Thank you for your feedback, it was a pleasure working with you on this project.

Rated 1 out of 5 stars

Initially company did send hose

Initially company did send hose, unfortunately it was nothing like the item I required. Returned that hose to them and requested that they send the correct hose. Nothing heard back from them except email "we will get back to you"

January 24, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service
I ordered from them and when the order came it was wrong so I phoned and politely told them what was wrong only to be verbally abused . I called again and asked to speak to a manager and was put through to the same imbecile . I still have the wrong fittings and will have to get them from else where and loose the money . I would advise people to stay well clear if the manager is this rude you know they have problems

December 18, 2019
Unprompted review

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