HoseShop Reviews 195

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

One of the best online shopping experiences I have ever had. Mike went to endless trouble to make sure he was sending the correct part, then more time sorting out an hydraulic problem even to the p... See more

Company replied

Rated 5 out of 5 stars

Very fast in putting the order together and getting it dispatched. Ordered Sunday evening and arrived with me on the Tuesday about lunch time. Was kept up to date with the order as it was processe... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. One of the parts I required was out of stock, but the company emailed me straight away (when they were supposed to be shut between Christmas and New Year) to explain and o... See more

Company replied

Rated 5 out of 5 stars

The stainless clamps and jubilee clips have proved excellent in use and are sturdy well made products. The price was very competitive and the products were delivered on time and I was kept informed... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

Hose Shop have a wide Industrial Hose range for uses such as industrial, horticultural and mechanical. View our extensive product range or contact us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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Rated 5 out of 5 stars

Superb company to deal with

Superb company to deal with. Even when I ordered the incorrect size item (my fault) it was no trouble to sort it out.

June 8, 2023
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Reply from HoseShop

Thank you for your review, customer satisfaction is our No 1 priority.
Regards
Mike

Rated 5 out of 5 stars

Very happy

Everything from start to finish of this order went as predicted when the purchase was made. My item turned when they said it would. Very happy.

April 28, 2023
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Reply from HoseShop

Thank you for your review.
Regards
Mike

Rated 5 out of 5 stars

Great Service - Thanks

reliable poroducts, service, and delivery. my go to for all our hose requirements

January 19, 2023
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Reply from HoseShop

Thank you for your kind review, it is really pleasing to see your comments.
Regards
Mike

Rated 2 out of 5 stars

Delivery of stock parts was a bit slow

Delivery of stock parts was a bit slow, partly due to delayed dispatch but mainly due to FedEx sending the parts on a tour of the UK

September 14, 2022
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Reply from HoseShop

Thank you for your review.
We were short of 1 item from your order, so we did take 4 working days to ship, I can only apologise for this. Unfortunately I can't do anything about FedEx.
Regards
Mike

Rated 5 out of 5 stars

Very fast in putting the order together…

Very fast in putting the order together and getting it dispatched.
Ordered Sunday evening and arrived with me on the Tuesday about lunch time.
Was kept up to date with the order as it was processed then dispatched.
A lot of other companies can certainly learn from these guy about how quickly to process and dispatch orders.

August 29, 2022
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Reply from HoseShop

Thank you for your kind review.
Regards
Mike

Rated 5 out of 5 stars

Good Service.

Easy to use website, very prompt delivery.

August 16, 2022
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Reply from HoseShop

Thank you
Regards
Mike

Rated 5 out of 5 stars

Excellent service

been using hose shop since January for hose in our production, found mike to be very supportive when we need to change a spec and delivery is super fast

June 20, 2022
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Reply from HoseShop

Thank you for your review, customer service and satisfaction is our no. 1 priority.

Rated 5 out of 5 stars

Trouble free shopping

Having searched on the internet, I found that the Hose Shop were selling what I needed. The price seemed reasonable, so i made a purchase.
They sent through the hose that I'd ordered in no time at all. I would recommend using this company.

May 13, 2022
HoseShop logo

Reply from HoseShop

Thank you for your kind review, we always aim to ensure that all orders are delivered quickly.
Regards
Mike

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