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See what reviewers are saying

Rated 5 out of 5 stars

The guys at Host100 were able to explain simply (for me a complicated situation) how to regain my email domain and mailbox. Above all, they made it happen! Top marks!

Rated 5 out of 5 stars

I absolutely love HOST100. My business is on its third website (both design and hosting) and this is the best service I have ever received. They are helpful and reassuring, pricing is really c... See more

Rated 5 out of 5 stars

I am by no means a tech guy and when I have an issue or a product I require in this industry I would recommend Host100. We have used them for as long as I can remember. Martin is especial... See more

Rated 5 out of 5 stars

Host 100 are our current partners for hosting and we have worked closely with them on our ecommerce solution NOP Commerce. We have never been left without a solution or answer and they always respond... See more

Company replied

Company details

  1. Web Hosting Company
  2. e-Commerce Solution Provider
  3. Internet Provider

Information provided by various external sources

We offer UK Phone, Live Chat and Email support, daily backups & unlimited bandwidth and lots more as standard on all our plans. Providing reliable Windows and Linux web hosting since 2001 you are in good hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support and great team.

July 31, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Thank you, your review is appreciated.

If there is anything we can do to improve our service then please do get in touch and let me know.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 63 60 60 ext 236

Rated 5 out of 5 stars

Excellent support

Excellent support, highly recommend Host100

July 23, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Thank you for your kind review.

If there is anything we can do to improve our service then please do get in touch and let me know.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 63 60 60 ext 236

Rated 5 out of 5 stars

A quick response and resolution of…

A quick response and resolution of problem.

July 13, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Jane

I am glad we were able to help you and thank you for taking the time to leave us a favourable review.

If there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

Excellent service all round

Excellent service and prompt response with excellent communication. HOST100 has provided us with excellent service for many years. Any queries are dealt with promptly and efficiently and they understand our business.

July 7, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Veronica

Thank you for your review. We aim to provide at least the same level of service and care that we would like to get ourselves if we were the customer and it's good to hear that it's working :)

If you ever feel there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Absolutely outstanding customer service…

Absolutely outstanding customer service - incredibly helpful to new customers as they 'bed in'. Blazing fast servers. Strongly recommended.

June 29, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Stuart

Just a quick reply to thank you for taking the time out of your day to leave us a review, we really do appreciate it.

If you believe there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

Always very quick to help and very friendly…

Always very quick to help and very friendly.

June 22, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Karen

We wouldn't have it any other way :)

Thank you for taking the time to leave us a review, we really do appreciate it.

If there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

always at hand when i need them

always at hand when i need them , by far the best support team I have worked with .

May 13, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Heidi

Thank you for your kind words and also for taking the time to leave us a review, we really do appreciate it.

If you ever believe there is anything we can do to improve our service then please do let me know.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

Extremely fast and efficient service

Extremely fast and efficient service. Site hosting transferred on day contract was placed. Several associated email accounts transferred and re-established within 24 hours. And all this in the time of the Corona Virus.

April 6, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Thank you for taking the time to leave us a review, we do appreciate it. At this time with the Corona Virus having a huge impact on not only companies but peoples lives we are all doing what we can to help. We are all in this together.

If there is anything we can do to improve our service or if we can help in anyway during this pandemic then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Great tech support

Great tech support. Also customer service is excellent, nothing is too much effort and ready to help with any issues.

March 16, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Thank you for the kind words, they are appreciated.

If there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

Top Tech Support

Very simple site to use and great Customer Service and Technical Support.

February 16, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi David

Just a quick reply to thank you for taking the time to leave us a review, we really do appreciate it.

If you believe there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

Just excellent!

We’ve been using the services of Host 100 since 2012 and I must say that their uptime and support response time are unmatched. These guys are always thorough and considerate, going the extra mile in resolving issues and making the client feel that they have an appointed support technician to deal with the problem they’re facing. Having used their Hosted Exchange, Offsite backup, Linux/ Windows hosting & Cloud service I can strongly recommend them to any company who takes the safety and security of their data seriously.

February 10, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Hi Stefan

I know you are a busy man so thank you for taking the time to review us on Trustpilot, we really do appreciate it. You are right, the safety and security of our client data is always high on our agenda as is the support we provide which is why we have this week introduced 24 hour emergency telephone support across all our Azure VPS range and Business Class Web Hosting packages.

We are always trying to find new ways to do things better but if there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Really helpful friendly service

Really helpful friendly service .... excellent, thank you

January 31, 2020
Unprompted review
HOST100 logo

Reply from HOST100

Thank you for taking the time to leave us a review, we do appreciate it.

If there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636 060 ext 236

Rated 5 out of 5 stars

My support response today was quick and…

My support response today was quick and exact as always, have used them for 10 years, they are the best ...

September 16, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi David

Thank you for taking the time to leave us a review. As a company we always aim to provide at least the same level of service and care that we would like to get ourselves if we were the customer. I am happy to see that we are achieving this!

If there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Faultless service over 18 years

I've have used Host100 for over 18 years now and their service has always been faultless. They are very easy to contact and ready to help at the drop of a hat. I recommend them to all of my clients and gladly recommend them here.

August 9, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi James

Thank you for the review. We have only recently started to ask clients to leave us a review as this helps potential clients feel that they are in safe hands with us.

As you know we have always provided online chat, email and even skype support but we also enjoy interacting with our clients on the telephone unlike many other hosting companies who don't provide any level of telephone support!

If you feel there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

I would recommend HOST100

I had great support from Mark and his team through transition periods.
Always happy to help and quick with solutions.
Fantastic and reliable customer care and excellent technical knowledge.

Highly recommend HOST100

Laura

August 5, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi Laura

Thank you for your review. As a company we always aim to provide at least the same level of service and care that we would like to get ourselves if we were the customer.

If you ever feel there is anything we can do to improve our service then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Host 100 are our current partners for…

Host 100 are our current partners for hosting and we have worked closely with them on our ecommerce solution NOP Commerce. We have never been left without a solution or answer and they always respond in a timely manner with detail and guidance. They are always polite and courteous and we continue to use them for hosting. We would recommend their services.

July 30, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi Katie

Thank you for taking the time to leave us a review, it is appreciated :)

If there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Extremely efficient help and support

Extremely efficient help and support. I’m really pleased with my decision to use Host100!

May 20, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi Sophie

Thank you for taking the time to review us on Trustpilot, we really do appreciate it.

If there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Answering the phone

It's so refreshing to find an IT company who actually answer the phone and deal with your problem immediately! Always expert advice, helpful and friendly. Mark was so quick to help me with my emailing problems today and just about saved me a couple of valuable clients! Thank you Mark and the team.
Isabel Mason
Clock Barn Hall

April 2, 2019
Unprompted review
HOST100 logo

Reply from HOST100

Hi Isabel

We are always happy to help and when we fix a problem it brings a smile to our face too!

If you feel there is anything we can do to improve then please do let me know and thank you for taking the time to review us on Trustpilot.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

So helpful

So helpful, quick and really knowledgeable!!!

August 21, 2018
Unprompted review
HOST100 logo

Reply from HOST100

Hi Georgina

Thank you for your kind words, they are appreciated :)

If there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

Rated 5 out of 5 stars

Superb service

Superb service, quick to respond with an encyclopedic knowledge of how to fix any user issues

July 25, 2018
Unprompted review
HOST100 logo

Reply from HOST100

Hi TC

Thank you for your review. We are always striving to provide the same level of service and support that we expect ourselves and we have very high standards ;)

If there is anything we can do to improve then please do get in touch with me.

Kind regards,
Mark Donne

Email: mark [at] host100.co.uk
Telephone: 01252 636060 ext 236

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