The support chat service is fantastic. First line tech support are knowledgeable and super helpful. i manage my own vps but but from time to time staff have been able to steer me towards succesfully t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been with Hosting UK over 6 years and they host at least 8 of my websites. What stands above all others in this field that I have used before is their customer support. Their responses are us... See more
Transferred over 2 websites and a load of email addresses from 2 different hosts to Hosting UK. It went smoothly and we are saving a vast amount of money, simple and efficient service from all concer... See more
Company replied
My business has been using HostinkUK for at least 20 years. They are very reliable and offer a great cost-effective service. I'd been having an issue with my email. Customer services guided me - a cl... See more
Company details
About Hosting UK
Written by the company
Hosting UK - Web Hosting - Domain Names - Email and Dedicated Servers - all in the UK -
For our description - we will let one of our customers describe what we do....
"Previously, I was with a different provider and every time I had anything vaguely non-standard they couldn't help and weren't interested when I discovered issues with their system. I've been with Hosting UK now for a great many years and the complete opposite is true of HostingUK. Their systems have worked with everything I've thrown at them and on the rare occasion I need help they solve the issue straight away."
Contact info
Unit 24, Ffordd Richard Davies, St Asaph Business Park, LL17 0LJ, St Asaph, United Kingdom
- 01745 586070
- sales@hostinguk.net
- www.hostinguk.net
4.8
Excellent
2K reviews
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic technical assistance
Fantastic assistance today setting up DNS for my email accounts. Talked me though everything I needed to know.
March 26, 2026
Unprompted review
quick effective support
March 25, 2026
Unprompted review
Reply from Hosting UK
Thank you! Great to hear the support team could resolve things swiftly. HostingUK Team
Great technical support at HostingUK
HostingUK works hard to resolve technical issues. There are detailed explanations when things go wrong, so your website is back up and running soon.
March 24, 2026
Unprompted review
Reply from Hosting UK
We appreciate your review. Glad our efforts and clear communication get your site back online quickly.
Support team sorted out problems
I've use hosting UK for a couple of my photography websites. One is a Wordpress site and the other has been designed using their site builder tool. Whenever I've had problems or glitches I've raised a support ticket and the issue has been resolved efficiently.
March 20, 2026
Unprompted review
Reply from Hosting UK
We appreciate your review. Glad our team could get back to you so quickly. HostingUK Team
Speedy of response within 1 hour.
The speed of response (same day) and within 1 hour (actually 30 minutes).
March 22, 2026
Unprompted review
Reply from Hosting UK
We appreciate your review, glad our response time exceeded expectations. HostingUK Team
Excellent support team
Excellent support team, helped me move my website to another domain with no hassle.
Highly recommend them.
March 19, 2026
Unprompted review
Reply from Hosting UK
Thanks for sharing your experience. We’re thrilled the transfer went smoothly and grateful for the recommendation. HostingUK Team
Quick response and resolved issue…
Quick response and resolved issue promptly
March 16, 2026
Unprompted review
Reply from Hosting UK
Thanks for the review! Glad we could respond quickly and get everything sorted. Hosting UK Team
Patient and clear customer service
I've been stuck with loads of spam every day and had tried to block but couldn't work out how. Customer service first tried to get me to read a long article, but when I asked him to talk me through the process, Abin did a really good and patient job, and solved the issue for me (I hope!)
March 15, 2026
Unprompted review
Reply from Hosting UK
We appreciate your review. Great to hear Abin’s patience and guidance made the difference, hopefully the spam stays away. HostingUK Team
Excellent service
Excellent service, been with them for a good few years now. Support are always quick and very helpful
March 13, 2026
Unprompted review
Reply from Hosting UK
Thanks so much for the kind words. Delighted to have you with us over the years and glad our support team continues to help quickly. HostingUK Team
Title of email was an order…
Title of email appeared to be an order to do something. Implied: that if you don't do what is necessary you may lose your domain. But actually the email was for information.
All else, Hosting is good (9/10).
March 10, 2026
Unprompted review
Reply from Hosting UK
We appreciate the review. Apologies for any confusion caused by the email subject line. Great to know you still rate our hosting highly. HostingUK Team
The response is always good
The response is always good, and they are super helpful.
March 5, 2026
Unprompted review
Reply from Hosting UK
Appreciate your review. Great to know our team is consistently helpful. HostingUK Team
Issue Resolved Efficiently
Good response time, issue resolved efficiently and clear explanation give so I can prevent this happening in future.
March 9, 2026
Unprompted review
Reply from Hosting UK
We appreciate your review. Great to know our team provided a fast fix and clear guidance for the future. HostingUK Team
thanks for the service
March 9, 2026
Unprompted review
Reply from Hosting UK
Thanks for the kind words we appreciate it! Hosting UK
Great service as always.
March 6, 2026
Unprompted review
Reply from Hosting UK
Glad to hear the service continues to impress. Hosting UK Team
We had an SSL issue
We had an SSL issue, very fast solved by Jimmy from the Support Team :-)
March 7, 2026
Unprompted review
Reply from Hosting UK
Thanks for the feedback! Glad to hear Jimmy got your SSL issue resolved so quickly. HostingUK Team
HostingUk tech to the rescue
HostingUk tech to the rescue. Thanks Dani,
Speedy, friendly and helpful as ever.
easy to recommend
March 4, 2026
Unprompted review
Reply from Hosting UK
Thanks for the great feedback! Delighted to hear Dani could help. Always happy to come to the rescue. HostingUK Team
Absolutely great UK-based web hosting…
Absolutely great UK-based web hosting company. The support is excellent, fast, professional and helpful. Highly recommended for all web, server, and mail hosting.
March 2, 2026
Unprompted review
Reply from Hosting UK
Thank you for the fantastic feedback! We're thrilled to hear you’ve had such a positive experience with our UK-based support. HostingUK Team
Been with these guys for many years…
Been with these guys for many years now. Always quick and helpful support and feel like I'm valued. I got a good deal with them. It was a lifetime pricing deal and they have honoured it.
March 1, 2026
Unprompted review
Reply from Hosting UK
Thank you for the fantastic feedback! We’re delighted to have had your trust for so many years and glad the lifetime deal continues to serve you well. HostingUK Team
I asked for email redirection from my…
I asked for email redirection from my domain. This did not work and since I had cancelled my Silver Mail that left me stuck. The initial support staff did not know why that didn't work and so my ticket was escalated to a more senior person. All now works as it should and my costs are reduced. All good.
February 28, 2026
Unprompted review
Reply from Hosting UK
We appreciate your feedback. Sorry for the initial hiccup, but we're pleased our team could get everything sorted for you. HostingUK Team
"We have had an excellent experience…
"We have had an excellent experience with Hosting UK since moving our website to them in 2022. As someone who isn't particularly tech-savvy, I find it daunting when issues arise, but their customer service team is truly top-notch. They are incredibly quick to respond and excel at simplifying complex problems. We deeply appreciate their kind attitude and efficiency in finding resolutions. Highly recommended for anyone looking for reliable hosting with a human touch."
February 26, 2026
Unprompted review
Reply from Hosting UK
Thanks so much for the wonderful feedback! We're delighted to hear our team has made things easier and that you're enjoying your experience with us. Long may the relationship continue. Hosting UK Team.
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