Was using Hotcoin for a few months. Transferring to Hotcoin wasn’t a problem, buying assets wasn’t the best (although I only bought one) low liquidity so was hard to impossibly to buy anywhere near... See more
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I finally turned a profit, then they blocked my account. They claimed 'abnormal activity' but never showed me a single detail. I followed all their rules, I sent multiple requests, no reply. If you... See more
Hotcoin has deductet almost all my funds after I traded with MYXUSDT perp contract. Not only positive pnl of particular trades but ALL money that were gained through perp contracts for the last year.... See more
Hotcoin Global Exchange has been an incredible platform for trading and managing my crypto assets. The user interface is intuitive, making it easy for beginners and experienced traders to navigate. Th... See more
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36 reviews
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The worst scam crypto exchange in the world
Scammers who won't let you withdraw your hard-earned money. They took away +PNL from futures postion and blocked my account for 6 months, this is unacceptable! Although I didn't violate anything, I was just trading with my only account. They say I violated their rules and risk control.
Support doesn't help, the bot only responds with prepared messages.
Do not cooperate with them in any case! Save your money and nerves.
UPD: They unblock account ,but take away all my balance! This is the worst crypto exchange ever!!!
July 1, 2025
Unprompted review
Account blocked after profit realized
Got my Hotcoin account suspended for 6 months after a $943 profit on MYX. Reason? “Too frequent orders” — but no rule defines what that even means. Zero transparency. Be careful with this exchange.
July 10, 2025
Unprompted review
Account blocked after profit, no explanation
My account was blocked after I made a profit, with the platform claiming “abnormal activity.” I was not provided with any evidence or a clear explanation. Support ignores my requests and does not follow their own complaint procedures. I consider this a warning for other users — the exchange appears to be fraudulent.
July 1, 2025
Unprompted review
Do not deposit
Do not deposit. They are scammers.
I deposited and after trading, they blocked the withdrawal and after a few days the balance became 0. Support also sends a repeated answer, that your transaction is abnormal and we blocked the funds. Is the trading abnormal? They want to steal the funds with an excuse
Uid:101131728
April 17, 2025
Unprompted review
Trying to withdraw my funds but Hotcoin…
Trying to withdraw my funds but Hotcoin not sending me any sms code to enable my withdrawal
April 10, 2025
Deposit from Hotcoin got stuck
Sent money from Hotcoin to Bybit and my deposit got stuck. Now I have to go through the proces to make this unfreeze the funds. Bybit says that the reason for freezing the funds is "Abnormal Asset Origin". Stay away from this exchange.
February 5, 2025
Unprompted review
Reply from hotcoin.com
Hi Zoki,
We’re sorry to hear about your experience. At Hotcoin, we take the security of our users and their transactions seriously. In situations like this, fund transfers can be flagged for various reasons, often as part of security protocols aimed at protecting users.
We recommend reaching out to our support team directly so we can investigate and assist you in resolving this matter as quickly as possible. Please provide your transaction details (TXID) and any additional information requested by support to expedite the process.
Rest assured, we’re here to help and will work closely with all parties involved to ensure your issue is resolved promptly.
Thank you for your patience and understanding.
– Hotcoin Support Team
Best Exchange you can ask for
Hotcoin Global Exchange has been an incredible platform for trading and managing my crypto assets. The user interface is intuitive, making it easy for beginners and experienced traders to navigate. Their customer support team is responsive and helpful, promptly addressing any concerns. I’m especially impressed with their commitment to security and the wide range of cryptocurrencies they support. Hotcoin has truly become my go-to exchange. Highly recommend!
January 17, 2025
Unprompted review
Reply from hotcoin.com
Thank you for your wonderful feedback! We're so happy to hear that Hotcoin Global Exchange has been a great platform for you. We're glad you find our interface easy to use and that our support team has been helpful.
We take security seriously and work hard to offer a wide range of cryptocurrencies for our users. Thanks for being part of the Hotcoin community, and we truly appreciate your recommendation!
Please stay away from this exchange
Please stay away from this exchange!
I have purchased $750 worth of DOG and at some point decided to withdraw. There was a pop up window saying DogSuspendedWithdraw so it did not let me. After contacting customer service I have started getting contradicting messages that the exchange is undergoing maintenance, then my wallet is suspended as it is undergoing maintenance etc. It is completely illegal to hold somebody's funds without giving an option of withdrawal. Stay away from it!
November 14, 2024
Unprompted review
Reply from hotcoin.com
Thank you for bringing this to our attention.
We sincerely apologize for the inconvenience you’ve experienced and understand your frustration. At Hotcoin, our priority is to provide a secure and reliable platform for all users. Please allow us to address your concerns.
Firstly, we want to assure you that Hotcoin operates with the utmost transparency and in compliance with regulations. Occasionally, temporary withdrawal suspensions for specific assets, such as DOG, are implemented during maintenance or upgrades to ensure the security and stability of the platform.
We value transparency and would like to investigate your case further. To resolve your specific concern, we kindly request you to provide additional details (such as your ticket number or account ID) via our official customer support channels. Our team is ready to prioritize your case and ensure that the matter is addressed promptly.
Thank you for your patience and understanding as we work to address this matter.
Best regards,
Hotcoin Team
Another scam exchange Hotcoin 😡
Looking at fellow customers where they have been scammed by Hotcoin exchange. I feel sorry for you guys as I am in the same boat where Buteq and Bitify have frozen my funds. Although I have 2nd level verification am unable to trade if withdraw. 😡
October 3, 2024
Unprompted review
Reply from hotcoin.com
Beware of Scam Websites and Misleading Information
We at Hotcoin understand how frustrating it can be to encounter challenges with online platforms, especially in the cryptocurrency space. However, it’s important to ensure that you’re interacting with the official Hotcoin platform and not a scam or phishing website designed to deceive users.
Unfortunately, bad actors often create fake platforms resembling reputable exchanges to exploit unsuspecting users. To protect yourself, always:
Verify the official website URL: Our official domain is www.hotcoin.com.
Use two-factor authentication (2FA) for added security.
Avoid clicking on unsolicited links in emails or messages.
Report suspicious activity immediately.
We would like to address your concerns directly. If you’re experiencing issues with account access or transactions, we encourage you to contact our official support team at business@hotcoin.com for swift assistance.
Our goal is to provide a secure, reliable trading platform for all users, and we are committed to resolving any legitimate concerns you may have. Let’s work together to ensure you have the best possible experience.
it's a complete scam the woman who…
it's a complete scam the woman who first adds you on facebook and then on watsapp is not real she doesn't own a modeling agency or play golf and is the only one who controls the entire hotcoin site
August 3, 2023
Unprompted review
Reply from hotcoin.com
Thank you for bringing this to our attention. We want to clarify that Hotcoin does not use personal Facebook or WhatsApp profiles for official communications. Our interactions are conducted through our official website and official channels. If you have encountered a suspicious account, please report it to us immediately at business@hotcoin.com so we can take the necessary actions.
Don't go at this scam exchange.
Don't go at this scam exchange.
they block the accounts for no reason and they're asking to wait 21 days for nothing.
I sent my usdt to another exchange because hotcoin didn't have the token I was looking for.
They blocked me for security and my account is blocked. Customer service says to me "Wait patiently please".
Another guy was also blocked and they cut his funds by 5!!
April 2, 2023
Unprompted review
Reply from hotcoin.com
We apologize for any inconvenience you have experienced. Account blocks are a security measure to protect our users from potential fraud and unauthorized activities. We understand that waiting can be frustrating, but these measures are in place to ensure the safety of your funds. Our customer service team is dedicated to resolving issues as quickly as possible, and we are continuously working to improve our response times.
Hotcoins.fun
Hotcoin, hotcoins.fun is a fake trading platform that scams you out of your money. Their customer service is non existent and there are flaws on their website. Beware. SCAM ALERT.
December 30, 2022
Unprompted review
Reply from hotcoin.com
Please note that the official website of Hotcoin Global is Hotcoin.com and not Hotcoins.fun as stated above. If you have encountered issues with a different domain, it may be a fraudulent site impersonating Hotcoin. We urge you to only use our official website for trading and support.
If you have been scammed by another site, please report it to our support team at business@hotcoin.com so we can take appropriate actions. We are committed to providing a secure and reliable platform for all our users.
Hotcoin Global is totally scam…
Hotcoin Global is totally scam exchange, just stay away. They cheat people with different way, I also will report this issue to INTERPOL
February 13, 2022
Unprompted review
Reply from hotcoin.com
We regret to hear about your negative experience. Hotcoin Global adheres to strict regulatory standards and prioritizes user security and transparency.
If you have encountered any issues, we strongly encourage you to contact our customer support team directly with detailed information so we can assist you promptly. Reporting concerns to appropriate authorities is a right we fully support, as transparency and integrity are core values of our operation.
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