HotelContractBeds Reviews 

Wrong legs supplied and when I spoke to a representative she arranged for the correct legs to be dispatched the same working day. Excellent customer service. Highly recommended.

Have ordered a few beds from this company over the years. Great quality, good prices, excellent customer service. Would highly recommend.

I've used this company a few times for mattresses and headboards. No problems, items always arrive as described. Would recommend.

Purchased the Golliath bunk bed. Took a while to put together but the construction was very good. Only downside is that the ladder is one sided. Would recommend this company. No issues with ordering or delivery.

I purchased a mattress after having slept on a Hotel Contract Beds mattresss on a recent holiday.

The delivery was great, very helpful delivery people!

The mattress itself was exactly as I remembered it from the holiday home.

After disposing of my old memory foam mattress, sleeping on this mattress (marquess 3000) has greatly improved my sleep and comfort! It appears very robust and well constructed.

I'd been debating which mattress to buy for a long time, however after sleeping in it for a week on holiday I realised this was the one for me.

I'd happily recommend Hotel Contract Beds to my friends and family.

Ordering was easy, delivery was straight forward and the bed is comfy. When I did need to contact the company I was able to do this with no problems and they were very helpful. Would use again and would recommend

I ordered an end-lift divan base and headboard from HCB in December and the delivery was super quick - 7 days from ordering.

The quality of the bed was great - actually much better than what I was expecting for the price. I've had the bed for about 5 months now as it's not had any issues in that time.

My only complaint would be that it doesn't come with any instructions. There are a number of bolts etc. to put it together and it's not that obvious where things go. I spoke to customer services to get some help and they responded really quickly and they were very helpful.

Would definitely buy from HCB in the future.

Excellent service, easy to order online and confirmation and delivery communication was all very smooth. Excellent mattresses for our zip and link bed - thank you!

We are extremely pleased with our mattresses. I am amazed at the quality of them considering the very reasonable price. Delivery was prompt, friendly and efficient. Altogether a first rate experience and I heartily recommend the product and the company.

I brought the Marquess 3000 Divan in duck egg. The colour is beautiful it looks amazing. The divan is solid sides but has what feels like a very flimsy top that the mattress sits on. Ours came with a hole on the top and it looked like a thick cardboard, this was sorted very quickly and we got a new one. The mattress, is not medium and doesn’t “softly contouring to the shape of your body” it’s solid. I wish I hadn’t brought this mattress it’s very hard and uncomfortable

Always so helpful and the beds are perfect both for our home and our holiday home. Such quick turnaround on orders and response to any problems.
Have been buying from HCB for 6 years and will definitely continue.
Thank you

The mattress I purchased was good value for the money paid

Custom made me a mattress to my spec and delivered in 48 hours - guests LOVE the bed - and we have used the mattresses (100/1200 pillow top pocket sprung) for 8 years in a 5* B&B to great reviews.

I like the way you can configure the beds to your precise requirements. The order was simple to place and if needed, the team were very helpful in covering any questions. The beds were delivered very quickly and securely. Most importantly, our guests love the beds and often comment on how comfortable they are saying what a good nights sleep they got

I ordered a single divan bed base, but in two halves as the space was tricky. I called up to check some details and the man I spoke to was very helpful, I then ordered online. I got a confirmation email, and the next day I got an email with my delivery date, which was only a week away. On the day of delivery I got a text with my delivery slot window, and the driver called me when he was 45 minutes away, and when he arrived he brought it up to the house and put it inside for me as well. The bed base was very well packaged and the feet which were in a bag taped to it were really easy to put on, as was the head board fixings, nice touch that you can add the headboard to either end of the base. The base itself is really good quality and very well made, the two halves attach easily together with a stylish looking bracket which folds flat each side, and the colour is lovely (we had charcoal)
Overall can’t fault the service, delivery, or the base quality itself, no pushy sales pitch just honest answers to my questions, and excellent communication all the way through. The price is also really good for the quality you get. Would highly recommend to anyone looking for a stylish well priced and sturdy divan bed base

Great service and delivery.
I’ve purchased quite a few beds now over the past 6 years and they are always good value, well made and the service is always second to none.

We have been using Hotel Contract Beds for the past three years. They have a great, responsive customer service team and the products are always top quality. I wouldn't hesitate to recommend them!

I have been using Contract beds for my 8 years as guest house owner
The beds are very reasonably priced and they last far longer than anywhere else we have bought from previously!

You can always get through to a human on the phone very quickly and they are extremely helpful and speak English as their first language 👍

Extremely helpful customer service as I needed a specific delivery date, were bought from them twice, second time round we bought a more expensive mattress and it was worth the extra money as the cheaper one needed replacing quite soon.

Excellent bed, half the high street prices.