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See what reviewers are saying

Rated 5 out of 5 stars

Gorgeous property. Very clean and close to the lake and the beach. Our host was very responsive and kind. She answered all of our questions and made excellent recommendations. We were a group of 4, bu... See more

Rated 5 out of 5 stars

We stayed in Hotelpraxis' villa in Kournas, Crete, which we booked via Airbnb. It's a well-equipped villa in a lovely location. The pool was very welcome! Great communications from the HotelPraxis re... See more

Rated 5 out of 5 stars

The villa in Crete was an absolute gem. Immaculately clean, well-equipped, and spacious. The private pool was a highlight. One of the things that truly sets this villa apart is its unbeatable location... See more

Rated 5 out of 5 stars

Myrtos Mare Suites June 2022 This property provided first class accommodation in every aspect. The location was unbeatable, we were lucky to have booked the upper floor unit facing the beach. Wh... See more

Company details

  1. Search Engine Company
  2. Media Company

Information provided by various external sources

HotelPraxis has already attained the goal of being one of the most successful and active lodging companies in the island of Crete at present.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 5 out of 5 stars

Myrtos Mare Suites ~ Delightful!

Myrtos Mare Suites
June 2022

This property provided first class accommodation in every aspect. The location was unbeatable, we were lucky to have booked the upper floor unit facing the beach. What a treat to wake up, step out onto the balcony and view the Med about 10 m away. The facility was well equipped with a king size bed on the mezzanine above and if needed a pull out one below. The property manager was most helpful and friendly, always available to provide valued assistance

We will definitely return next year.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect place with a perfect hostess

Our house was perfect. We had a lot of privacy and the house was very well maintained and very beautiful.

Our hostess, she did a wonderful job to make us feel at home and comfortabel. She cooked cake and a local dish for us and surprise us with it. She was also very kind and generous towards our little baby of 6 months.

June 18, 2022
Unprompted review
Rated 5 out of 5 stars

I'll be back :)

I really like vila in Crete.
Everything You need is there and even more.
Stuff- very professional and nice.
I will be back!

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Hotel Praxis is a guarantee of the…

Hotel Praxis is a guarantee of the highest quality. Everything was as described, and even better. Great service, very nice and helpful. It was a lovely holiday that will have to be repeated ... of course with the Hotel Praxis group.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

All that one needs from a pleasant vacation.

I was pleasantly surprised by the villa; it was even better than I had expected based on the descriptions and the original contacts; and that regards not only the location, building, facilities, and surrounding grounds, but also the reliability and consistent attention and good service of the staff. I felt that it was all that one needs and expects from a pleasant vacation.

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful stay. Amazing staff.

This is a beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home. We’re in town for a stressful event and coming back to this room was very peaceful.
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy.

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

Top company! Top experience!

Top company! Top experience! We booked a huge villa in Crete through Hotel Praxis. Our experience was great. Great communication, the villa was exactly as it described, clean with very hospitable owners. We enjoyed our stay a lot. Their colleagues gave us a lot of tips, where to go, where to eat. Out of all great experience, top value for money!

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

The villa in Crete was amazing

The villa in Crete was amazing! We had an amazing experience as a family there.

We loved the service from Hotel Praxis they assisted with everything till the last moment.

Highly recommend.

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent and Friendly stay.

The room was very clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

Cancelled my reservation with over 5…

Cancelled my reservation with over 5 months notice after I found out that they were false marketing a villa in Crete. Turns out they used one set of photos across 6 different villas even though they are not all the same. The villa is also a lot smaller than it is portrayed in the listing on airbnb and would not accommodate the total number of people in my reservation it was only suitable for 2 people. Hotel praxis refused to give me a refund of what I had paid to date. Horrible customer service. Edited to add Hotel Praxis is now threatening me with legal action for leaving them a negative review of my experience.

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

Awful experience

I booked a weeks accommodation at a Hotel Praxis property through AirBnB. I needed to reschedule dates due to destination getting added to the UK Covid quarantine list after I’d booked. Although I gave a months notice to change the booking they refused to negotiate or give me any kind of refund. They would only charge me an additional £1200 to reschedule to new dates as they fell into peak season. I lost around £400 (the initial 50% payment).

When I complained to Airbnb and advised Praxis I’d be posting negative reviews about the experience they threatened me with legal action as I was ‘blackmailing’ them.

It was so much easier and cheaper to reschedule my flights with British Airways for the same peak dates.

Horrible customer service and an awful experience.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

It was a very nice stay

It was a very nice stay! The host was very kind and helpful and did his best. The location of the place is perfect, very close to the beach and the beach is wonderful. The place has a little outdoors area which we enjoyed. The local restaurants had the friendliest and most welcoming stuff. Very relaxing and lovely place to stay at!

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

Lack of responses

Hi,
At the begenning they were very responsive and prepared really good offer for villas in Crete, but since I've asked for more details about their relationship with the owner of the villa, their licence to do the business etc. they simply stopped resppnding to my emails, messages, chats. I thunk you should be careful with them If you want to have peaceful holidays with no surprises.

January 4, 2020
Unprompted review
Rated 5 out of 5 stars

Indelible experience

Indelible experience, fantastic lodgings, staff, service, food, nature. I cannot wait to go back next year.

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

this is what I call customer service !!!

We did book our villa through HotelPraxis Group. From the very first moment we enquired for the place until the day of check out - the customer service was excellent. The customer service was replying just within few minutes and they went out of their way to assist us in every possible way.

Would highly recommend them and do not miss to ask about excursions

October 26, 2019
Unprompted review
Hotelpraxis logo

Reply from Hotelpraxis

Dear Mario,

Thank you for taking time to share your experience with the Trust Pilot community.

We are pleased to read your experience and that we have managed to offer you a great stay and experience in one of our groups villas.

We do hope to assist you again in the near future and host you in one of our properties.

Kind regards,

HotelPraxis Support Team

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