hotombrecosmetics.com Reviews 

223
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I really like the colours and order often. Unfortunately I was sent the wrong colours this time. No big issue, I emailed asking if I could get the right ones. I got an automated response acknowl... See more

Rated 4 out of 5 stars

I am completely new to this brand & discovered them via chance on a Instagram ad. Needing a new lipstick which wouldn't come off when wearing masks or when I kiss my daughter good bye at the school g... See more

Rated 3 out of 5 stars

Extremely dry and creates an inner line after a while making it look tacky instead of softly blending into the lip tissue like a typical lipstick does. Can’t rub lips together due to texture. Looks go... See more

Rated 1 out of 5 stars

Scam!! They take your money with no goods in return!! It’s over 3 weeks since my order and i have received nothing. Attempted to contact their “customer services” through their email address provid... See more

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(223)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The lipstick is gorgeous #iconic

The lipstick is gorgeous, Matte and lasts for ages.
My lips now look like luscious plump sexual pillows, enveloped in a coffee/caramel whip like texture.
Basically an icon when wearing this lippy so buy one.
I also got the lip balm that makes a light gloss on top and that is also the bomb.

September 20, 2021
Rated 1 out of 5 stars

Poor product

The colour of this item is lovely and looked great on. But you can’t eat food wearing it. It was smeared across my chin looking terrible very quickly.

August 24, 2021
Rated 5 out of 5 stars

Ombre lipsticks

I purchased other lipsticks that when you put them on they dry like you want them to just like with the Ombre , but the difference with this lipstick and the others is once it dries to its matte finish it does not feel bad on the lips, anyone who wears these knows what I'm talking about, other products similar crumble or have that pilly filling on your lips which is a very unpleasant situation to have to go through your day with because in your mind they're not set right ,This product dries beautifully smooth, I will be purchasing more and I will suggest those in doubt please purchase it ladies and give it a try

August 21, 2021
Rated 1 out of 5 stars

Order said it was delivered but nothing…

Order said it was delivered but nothing came

June 2, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Bells, I am sorry to hear the experience you have received with the courier service. If you drop our customer service team an email on support@hotombrecosmetics.com we can look into this for you x

Rated 1 out of 5 stars

I paid a lot of money for express 2 day…

I paid a lot of money for express 2 day delivery and it’s still stuck states away and it’s been 7 day. I paid DOUBLE to have my order for a gift for a friend I will not recommend this company

May 27, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Tifany, We are very sorry you order wasn't received in time, I can see our customer service team have responded to your email and helping locate your order x

Rated 5 out of 5 stars

I have just recieved two hot ombre lip…

I have just recieved two hot ombre lip knits. WOW!! Scorched candy is absolutely beautiful. It glides on and doesn't ever feel dry or tight. Every time my husband looks at me he says " that lipstick is gorgeous " thank you Hot Ombre!!!

May 27, 2021
Rated 5 out of 5 stars

I saw these on Instagram and was super…

I saw these on Instagram and was super interested! They are definitely worth the money! Beautiful shades and they truly are transfer resistant. So glad I purchased these.

May 19, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Kaylee, Thank you so much for that amazing feedback of our products. We are so happy you love our products! x

Rated 4 out of 5 stars

It was easy to navigate the site

It was easy to navigate the site, however being from the USA, it would have been helpful to see the prices in both euros and dollars. However, that didn't hold me back, as I can calculate the difference.

May 17, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Andrea, Thanks so much for the feedback our website should transfer you to the currency of your location so I will flag this up with our development team. Thanks again x

Rated 3 out of 5 stars

Good all round delivery but absolutely…

Good all round delivery but absolutely detested the products. I brought 3 ombre lipsticks and they are both awful, drying and lumpy on the lips. On the plus side, the colours are lovely and they do have excellent staying power. I wish I could give a perfect review.

April 17, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hey, I am very sorry you have not had the best experience using our lip kits, we advice you prep the lips fully before applying and then our Hot Shine Balm over the liquid lipstick to avoid any drying out on the lips Hope this helps x

Rated 5 out of 5 stars

Fabulous make up

Fabulous make up. Cruelty free and vegan. Beautiful recyclable packaging. Delivery is always pretty quick. I've bought from this company many times and never had a single problem. I highly recommend them.

April 16, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Cat, Thanks so much for this amazing feedback we are so happy you love our products! x

Rated 5 out of 5 stars

Fab service

Fab service, love the lipstick 💄

April 16, 2021
hotombrecosmetics.com logo

Reply from hotombrecosmetics.com

Hi Yvonne, Thats so great to hear you love our liquid lipstick! Keep your eyes peeled for new products to add to your collection x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look