hotombrecosmetics.com Reviews 

223
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I really like the colours and order often. Unfortunately I was sent the wrong colours this time. No big issue, I emailed asking if I could get the right ones. I got an automated response acknowl... See more

Rated 4 out of 5 stars

I am completely new to this brand & discovered them via chance on a Instagram ad. Needing a new lipstick which wouldn't come off when wearing masks or when I kiss my daughter good bye at the school g... See more

Rated 3 out of 5 stars

Extremely dry and creates an inner line after a while making it look tacky instead of softly blending into the lip tissue like a typical lipstick does. Can’t rub lips together due to texture. Looks go... See more

Rated 1 out of 5 stars

Scam!! They take your money with no goods in return!! It’s over 3 weeks since my order and i have received nothing. Attempted to contact their “customer services” through their email address provid... See more

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

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2.3

All reviews

(223)

1 review in the last 12 months

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Rated 2 out of 5 stars

order arriving very late

I dont know if the order is just taking very long to get here etc or if I've been scammed! The lashes look amazing but I ordered almost 3 weeks ago and still havent arrived. An email was sent to me saying I would get them by 3rd of jan but it's well past then would really just like my lashes

January 10, 2022
Rated 5 out of 5 stars

Perfect long lasting lips

My order came so quickly and I was so impressed with the product.
I tend to get chapped lips the day after using a lip product but I keep looking for the perfect formula for me.
I ordered myself a lip ombre kit and balm. It came so quickly and was an absolute dream to use. It stayed on for absolute hours! I ate and drank on Christmas day and it lasted. My mother in law was so impressed that she asked that I order her one.... Which meant I had an excuse to order myself some more! I now have every colour and I'm annoyed I didn't try these sooner!

January 7, 2022
Rated 3 out of 5 stars

The customer service isn’t that great…

The customer service isn’t that great it took 2 emails and social media comments before I had interaction back.
Delivery time is shocking there’s no tracking information either.
I was dubious of other reviews given but seen some good reviews too so decided to take a chance but to be honest I was one of the ones with no order received and £40 gone so would I order again from there…No! If you are one that received your order then that’s great but based on my experience it’s a no go from me.

January 7, 2022
Rated 4 out of 5 stars

Love the products/ Shipping SUCKS

I absolutely love the products. But the shipping cost is ridiculous for one item. And it takes forever to get here. The tracking website doesn’t work that well. It says it’s ordered but no progress?

January 3, 2022
Rated 1 out of 5 stars

I placed an order on 19th December and…

I placed an order on 19th December and 2 items was missing off my order, I've tried emailing, private messaging the hot ombre Instagram page, cc Instagram, commented on pictures etc. to no avail. I really liked my items that I ordered, very disappointed I didn't receive them all. I would like a refund or my items.

January 2, 2022
Rated 5 out of 5 stars

stunning and long-lasting

Amazing! I put this lipstick on at 9pm… Fell asleep by mistake and at 11am the next day my lipstick was still looking amazing. Beautiful color and long lasting.

October 15, 2021

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