Hot Sauce Emporium Reviews 

409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure packaging that keeps all the spicy products completely safe during transit. People also highlight the incredible variety and top quality of the hot sauces available on the website, making it a favorite destination. Some reviewers were not happy with the delivery service, noting that the courier sometimes caused unexpected delays or failed to drop off parcels properly. A few consumers also encountered minor issues with specific orders, such as items leaking or arriving past their prime condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and wide selection of hot sauces... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service, frequently highlighting... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent taste and standard... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and prompt, swift... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are excellent alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

409 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(409)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The products are superb

The products are superb! The gherkins are gorgeously hot. Last time I ordered stuff I got free gifts with the order about 2 years ago, not getting them this time is the reason for 4 stars I stead of 5. Loved the Elvis joke, but don't be cruel.

June 2, 2026
Rated 5 out of 5 stars

Hot Sauce

Easy to navigate website, easy order and checkout procedure and tracking of order up to date and accurate and arrived on time and most importantly the description of the sauce I ordered was spot on(it was hot and awesome), no problems at all.

May 29, 2026
Rated 5 out of 5 stars

Great products at reasonable prices

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4 days, I wouldn’t normally mention this but I paid £4.95 for the privilege. I would encourage Hot Sauce Emporium to give customers a choice of courier as Royal Mail is letting them down, there packaging is always beyond reproach.

May 26, 2026
Rated 5 out of 5 stars

great service

correct delivery arrived in good time and left where instructed - couldn't wait for it to arrive
I am addicted to my favourite hot hot sauce

April 29, 2026
Rated 1 out of 5 stars

Cancelled order

Purchased 4 or 5 different hot sauce, after purchasing was contacted to say the product was 2 years out of date. The new bottle was 1.80 more. I would have thought due to the mistake been on the supplier side the would just send me the new bottle. Instead they canceled the item.

May 5, 2026
Rated 5 out of 5 stars

I'm so happy I found this company

I'm so happy I found this company. I've been a loyal customer of a famous brand of sriracha for years (rooster - if u know u know) but it has gotten so difficult to get and price is craazy.
Anyhoo I tried the Blue Agave Sriracha and not only is the taste phenomenal it has a beautifully clean list of ingredients. Be still my vegan heart ❤️
Ordering was easy and delivery was swift. Will be back again and again.

March 9, 2026

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