Hot Sauce Emporium Reviews 

411
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the secure packaging that keeps all the spicy products completely safe during transit. People also highlight the incredible variety and top quality of the hot sauces available on the website, making it a favorite destination. Some reviewers were not happy with the delivery service, noting that the courier sometimes caused unexpected delays or failed to drop off parcels properly. A few consumers also encountered minor issues with specific orders, such as items leaking or arriving past their prime condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and wide selection of hot sauces... See more

Delivery service

Reviewers express high satisfaction and appreciation regarding the delivery service, frequently highlighting... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent taste and standard... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and prompt, swift... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are excellent alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

411 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(411)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The packing is incredible, best I've seen

Beside its far far cheaper to go directly (I've only bought from the emporium in Bristol)
The packing is incredible, yes there's a label that says don't break my stuff but if the courier managed it I'd be impressed.
Nah, awesome supplier and the product is incredible, as always

February 3, 2025
Rated 5 out of 5 stars

Will be back for more

I was looking for 2 particular sauces that are widely available in the US, but not in the UK. This was the only place where I could find them, and at very reasonable prices too. My order was dispatched the next day, as I placed it on a Sunday, arrived by Wednesday. Verry happy with the purchase process, will deffo use them again.

January 13, 2025
Rated 5 out of 5 stars

Excellent looking product

Excellent looking product, my son will be over the moon to receive this set for his birthday. Great service from start to delivery, that was very quick. Parcel was delivered well protected from delivery damage. Excellent price, great customer service 5 ⭐️ all around. Happy to recommend this company to anyone who loves hot sauce.

January 2, 2025
Rated 5 out of 5 stars

1st Class

I've used the Hot Sauce Emporium for a few years and have never been disappointed. Their own products are top quality at a great price, all the other products are also keenly priced. Super quick delivery and free gifts, What more could you ask for?
1st Class.

November 29, 2024
Rated 5 out of 5 stars

Flamin' christmas

I have used the Hot Sauce Emporium for many years now and I have found that their products are of a very high quality and that they never disappoint. I will continue to order from them because of this. Also it is a very fast service from order to delivery.

November 28, 2024
Rated 5 out of 5 stars

10/10 service and customer service

Brilliantly packaged. 10/10 customer service, always a quick response and very helpful. Bought multiple times and not had a problem yet. Feel valued when shopping here. Highly recommend if looking for anything spicy!

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products at Great Prices!

Hot Sauce Emporium has great products for very reasonable prices! I’m always impressed by their range and have never been disappointed. Very fast dispatch and delivery, as well as great customer service! Highly recommended to everyone at all spice levels

October 2, 2024

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