Hot Sauce Emporium Reviews 

411
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their online purchases and overall satisfaction. Customers frequently praise the incredible variety of hot sauces available on the platform, mentioning that the items arrive very quickly and are always securely packaged. People note that the ordering process is exceptionally smooth, and the products consistently deliver fantastic complex flavors and wonderful heat. Buyers often emphasize the competitive pricing and exceptional value offered across the entire catalog of spicy goods. Some reviewers were not happy with the courier service chosen for shipping, noting that deliveries experienced unexpected delays or failed completely before reaching their doors.

What people talk about most

Product

Consumers find product quality to be outstanding, expressing general satisfaction with the incredible variety... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the superb taste and... See more

Order

Customers consistently note positive experiences with order processes, highlighting the ease of placing items... See more

Service

Reviewers highlight positive aspects of service, consistently noting that experiences are excellent alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


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4.8

Excellent

TrustScore 5 out of 5

411 reviews

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4.8

All reviews

(411)

78 reviews in the last 12 months

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Rated 4 out of 5 stars

Amazing products but the heat ratings...

Amazing products but the heat ratings are higher on the listings than the products actually are. I was terrified at first because everyone has different taste tolerances but I'd say the scotch bonnet/carolina reaper encona sauces you can get from most stores would come in at a 7 in terms of their ratings

August 27, 2024
Rated 5 out of 5 stars

I was after some PexPeppers sauces to…

I was after some PexPeppers sauces to try which the Emporium had just stocked, ordered a few things I liked the look of.

The sauces are great, and the Emporium shipped them packed nice and safely so they don't break.

I Look forward to ordering more.

August 1, 2024
Rated 5 out of 5 stars

The best customer service ever!

The Hot Sauce Emporium has to have the best customer service I have ever experienced.
We am running a hot sauce challenge at work and needed a variety of sauces of different heats and their staff member Rebekah within minutes game me a list based on my specifications and gave me some really useful information.
I then put in an order at around 3pm and they overnighted it to me, arriving at 12 the following day.

Simply fantastic!!!

June 28, 2024
Unprompted review

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