Hot Tub Barn Reviews 

1,754
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

From start to finish very satisfied with service. Had a lovely visit to Dobbies in Ashford initially and met Martyn Gent and (RED) his dog. We had our dog Billy with us so they had a lovely play toge... See more

Rated 5 out of 5 stars

We took delivery of our new hot tub 2 weeks ago and couldnt be happier. Connor from the southend branch has been so helpful we went back to see him more than once with multiple questions and he answer... See more

Rated 5 out of 5 stars

Had a great experience with Hot Tub Barn. They were professional from sale to delivery. A fantastic value for money brand and after sales support. Called Martyn at the Ashford branch in Dobbies garden... See more

Company replied

Rated 5 out of 5 stars

We cannot fault The Hot Tub Barn at the Cambridge showroom. We had done some research before going to see them, so pleased we did. What Jo didn't know about hot tubs wasn't worth knowing!! Everyth... See more

Company details

  1. Spa
  2. Swimming Pool

About Hot Tub Barn

Written by the company

Hot Tub Barn is a leading UK retailer of hot tubs and swim spas, with seven showrooms hosting a variety of Riptide hot tubs and exercise pools, many available for on-site wet testing.

The company has an in-house installation, servicing and warranty team which is the envy of the wet leisure industry.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,754)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from Connor and his team from Southend branch nothing was to much trouble and talked you through everything to make sure you get the right hot tub for your needs any questions was always answered and the delivery was all good and professionally done aswell and even loads of follow up calls to make sure everything is all good and there to help you after very much recommend this Southend branch and Connor and team

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from hot tub barns…

Great service from hot tub barns Southend branch based in Altons
From initial look and quotes to final install very professional and plenty of follow ups to ensure there were no problems
Highly recommend especially Connor

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and customer care

Connor and the team at Hot Tub Barn at Southend (and Altons) made the whole process very easy. The delivery was well organised and coordinated, and the team went out of their way to sort out problems which were not of their causing. Great group of people, would definitely recommend.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent hot tub service

We recently purchased a Riptide hot tub through the Southend Branch of Hot Tub Barn.
The whole process from start to finish was made very easy and they coordinated the crane lift that was needed to install.
Installation was very smooth and the staff were very knowledgable. Thanks in particular to Connor Herbertson for his patience in answering all our silly questions

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

Janice was extremely helpful and the hot tub is fantastic - we can definitely recommend!

December 23, 2021
Unprompted review
Rated 5 out of 5 stars

Chelmsford store are fantastic!

We purchased our first ever hot tub from the Chelmsford store and was look after very well by Ruth and the team from the minute we walked in the door to the day after delivery and beyond.
Wayne and Dave were excellent on install day and nothing seemed too much trouble.
We are now getting used to our families new addition which has made the garden look fab.
Thanks for all your support.

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Very good experience with Hot Tub Barn Sevenoaks

Very good experience with Hot Tub Barn, Polhill, Sevenoaks. The very enthusiastic Janice helped us prior, during and after the sale. We felt very well supported following installation. Laurence, the recommended landscaper and the Hot Tub Barn delivery team were excellent.

December 4, 2021
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE AND QUALITY PRODUCT!

Conor at the hot tub barn Southend was a fantastic help all the way through the process of purchasing my new hot tub and having it installed.
Hot tub barn Southend are really friendly, easy to deal with and deliver on their word by doing what they say they will do. The quality of the hot tub is fantastic and it has been by far one of the best purchases to date.
Even when returning to the hot tub barn Southend to seek further advice and purchase accessories for the hot tub, I was still greeted with a warm welcome and great service/advice.
I will continue to deal with the hot tub barn Southend for all my hot tub needs.
Thanks again !

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

New hot tub

We took delivery of our new hot tub 2 weeks ago and couldnt be happier. Connor from the southend branch has been so helpful we went back to see him more than once with multiple questions and he answered every one of them to help us make our decision. He kept us informed every step of the way and genuinely looks after his customers.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

Fully recommend the Hot Tub Barn for…

Fully recommend the Hot Tub Barn for your Hot Tub purchase. Team were very friendly, knowledgeable and helpful. Could not fault them from the initial enquiry through to sales and order tracking and final delivery. Really pleased with our purchase.

October 27, 2021
Unprompted review

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