Houfy Reviews 603

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently find the platform to be user-friendly and efficient for both booking and managing properties, often highlighting its ease of use compared to other well-known sites. The absence of fees is a significant advantage, making vacation rentals more affordable and providing better value for money. People appreciate the transparency and the ability to communicate directly with owners, which simplifies the booking process. However, some people mentioned that the platform does not attract many visitors, leading to infrequent bookings for hosts. A few other people also felt that the system for selecting dates and processing payments could be improved, as it sometimes requires manual troubleshooting.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Website

People report positive experiences with website, finding it easy to set up, navigate, and use for various... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as super simple,... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the significant savings compared... See more

Value for money

Users describe positive interactions with value for money, with many reviewers appreciating the significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

Overall, I appreciated the transparency and the no-fee booking, which made the process easy and straightforward. My host was very responsive to all of my questions and helped ensure a smooth stay. The... See more

Company replied


Company details

  1. Vacation Rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Apartment
  6. Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

603 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The reservation process was easy

The reservation process was easy. Any questions I had were answered immediately. Will definitely try to use Houfy in the future.

November 26, 2025
Houfy logo

Reply from Houfy

Great to hear, Thanks Robin

Rated 4 out of 5 stars

Houfy is great and really easy to do

Houfy is great and really easy to do. The ONLY reason I didn't give a 5 star review is because there's no marketing to promote the fact that the properties are bookable with no platform commission. With some SEO tweaks (the google listing doesn't state "no commission fees!" so there's no reason to go there versus the other platforms) it would definitely be a much valued booking platform.

We've been on houfy for at least a year but got our first (advanced) booking in the last week so hopefully this is a taste of bookings to come!

November 29, 2025
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Reply from Houfy

Thanks so much for the great review, Jaya! We’re glad you’re finding Houfy easy to use — and congrats on the recent advanced booking.

You’re absolutely right about marketing and clearer “no commission fees” messaging. As a small, lean team we’ve focused heavily on product first, but we’re now actively working on stronger SEO and more visible positioning so guests immediately understand the value.

Appreciate the feedback and the support — and here’s to more bookings ahead!

Rated 3 out of 5 stars

Houfy was great in that I could book…

Houfy was great in that I could book directly, save a service fee, and receive quick communication from the owner of the property. I would give it 5 stars except the link to pay for the holiday reservation was not working. I messaged the owner of the property and he sent me a new link, which worked immediately. Other than that, houfy was great and I will use it again. It was not as expensive to rent as it was on VRBO and Airbnb. I will try Houfy first from now on.

November 30, 2025
Houfy logo

Reply from Houfy

Hi Ann,

Thank you so much for taking the time to share your experience — we really appreciate the thoughtful feedback and your kind words about booking directly, saving money, and the smooth communication with the host.

We’re sorry for the brief hiccup with the payment link and appreciate your patience while the host sent a replacement link so quickly. We’re always working to improve reliability across all parts of the booking flow, and feedback like yours helps us refine those experiences for future guests.

It’s great to hear that you found real value compared to other platforms and that you plan to use Houfy again — that means a lot to us. Hopefully on your next booking we’ll deliver that completely seamless experience and earn that 5-star review.

We look forward to welcoming you back for your next stay.

Rated 5 out of 5 stars

First time user but won't be the last

This was the first time I had used Houfy and it won't be the last. They are very transparent in their costing model and do not make you feel you are being ripped off. They had a great selection of properties in the area I was looking at and the website is very easy to use.

November 24, 2025
Houfy logo

Reply from Houfy

Thank you Ernest

Rated 5 out of 5 stars

Fair vacation rental pricing

I greatly appreciate having Houfy as an option. Fees have become too high on Airbnb and VRBO, making vacation rentals unaffordable. I would rather my money go to the owners than corporations.

November 23, 2025
Houfy logo

Reply from Houfy

Thanks Diana

Rated 4 out of 5 stars

First time

First time using this company. Found it rather cumbersome. Didn't like having to upload a picture of myself and my driver's license after the fact. Felt like there were too many hoops to jump through compared to renting with other companies I've dealt with in the past.

November 18, 2025
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Reply from Houfy

Hi Tom,

Thank you for taking the time to share your feedback. We’re glad you gave Houfy a try, and we’re sorry to hear the verification process felt cumbersome. Verifications are a one-time step designed to keep both guests and hosts safe, and we’re continually working to make this experience smoother.

Rated 3 out of 5 stars

Yes I'm satisfy with them

November 20, 2025
Unprompted review
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Reply from Houfy

Hi Rocio,

Thank you for taking the time to share your feedback — we appreciate it.

If your experience relates to a specific property or host, we’d be happy to look into it further. Houfy is a platform where guests and hosts connect directly, so experiences can vary depending on the listing booked. That said, we always want to ensure the platform itself is as helpful, smooth, and reliable as possible.

If there is anything we can improve on our side — whether it’s ease of use, support, or any feature you were expecting — please let us know. Your feedback helps us make Houfy better for everyone.

Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. I always try to find direct bookings to save the owners and myself the third party fees. This was just that. Highly recommend.

November 11, 2025
Houfy logo

Reply from Houfy

Thanks Lisa

Rated 5 out of 5 stars

Perfect location in a spacious place

it was the most perfect location. Walking distance to everything in La zona romántica and el malecón. The host and staff are very responsive. We could not locate beach towels and received a response within minutes. The place is spacious and has nice balcony to lookout to the square. Highly recommend this place.

November 6, 2025
Rated 5 out of 5 stars

Saved several hundred dollars booking…

Saved several hundred dollars booking on Houfy and our experience was just as good as with all of the other booking sites we have used! Very pleased. Wish more people would list on Houfy.

November 6, 2025
Houfy logo

Reply from Houfy

Thank you Tara

Rated 5 out of 5 stars

Convenient and easy to use!

The Houfy app is easy to use, The built-in messaging worked great for me. I was pleased with the user-friendly functionality of the app. The best part? Money I saved using this app instead of Airbnb!

October 24, 2025
Houfy logo

Reply from Houfy

Thanks Dana

Rated 5 out of 5 stars

The reservation process

The reservation process was easy and the ensured great communication with the owner we were renting from.

October 28, 2025
Houfy logo

Reply from Houfy

Thanks Sheila

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