This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more
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Company details
- Vacation Rental
- Cottage Rental
- Holiday Apartment Rental
- Holiday Home
- Holiday Apartment
- Vacation Home Rental Agency
Written by the company
Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!
Our mission is to empower everyone to book directly and save money
Written by the company

- We're committed to our members!
- At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!
Earn up to 15% more with Houfy
Take Control of Your Short Term Rental Business Today
Contact info
1500 N Grant St # 4282, 80203, Denver, United States
- info@houfy.com
- www.houfy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to navigate and find the perfect…
Easy to navigate and find the perfect place for our Maui vacation.

Reply from Houfy
Big Savings on Vacation Rentals
Houfy made our vacation rental far more affordable than Airbnb or VRBO and it was easy to use!

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Houfy is an easy to use platform with…
Houfy is an easy to use platform with great listings and friendly hosts booking was simple and hassle free

Reply from Houfy

Reply from Houfy
Ease of booking and the monetary…
Ease of booking and the monetary savings is amazing. You always see hidden fees and there were none with Houfy. The vacation rental was exactly as described on all vacation rental sites ... the difference ... the lesser price, for the exact same home.

Reply from Houfy
Somewhat confusing
Somewhat confusing but useful.
I found my rental by word of mouth and locked around on the site enough to book it with the owners help...

Reply from Houfy
Adding listings to houfy was a breeze
Adding listings to houfy was a breeze. We received our first booking and everything went smoothly. This is a great site for direct bookings

Reply from Houfy
I am new to Houfy and getting to know…
I am new to Houfy and getting to know the system takes time. I guess I didn't realize my entire listing would be inactivated because I didn't respond to a message in my inbox. The message was actually a test from one of my previous renters. Not being able to speak to someone right away was discouraging and the resolution time was up to 48 hours. Luckily I was able to re-list the property immediately and book a renter. It would be great if there was a live chat or quicker resolution times.

Reply from Houfy
Owners that care!
I strongly suggest anyone interested in staying at Lake Chelan book their room with the very kind attentive owners of the Cabana's. Their rooms are clean, modern and well appointed for a very comfortable stay at a great location within walking distance to great shopping, dining and recreation. We return year after year to enjoy the comfort they provide.

Reply from Houfy
Love Houfy
Love Houfy! No fees for the guests or hosts, unlike Airbnb and VRBO. Always better to book direct through Houfy!

Reply from Houfy
Added HOUFY as a direct booking utility
I added Houfy as a direct booking utility for our VRBO business. I have several local FB groups that I'm a member of that allow advertising for direct booking where our condo is located. While marketing our HOUFY listing is tedious, we did finally receive a short stay booking to get started. Our VRBO listing gets tons of exposure and we are able to stay at 85% booked through that, but the HOUFY booking avenue helps with short (in between regular bookings) stays. I found setting up the listing on HOUFY with the importing function of our VRBO listing to be very helpful. I also find the syncing of the calendars to be accurate and timely within an hour or so and the review pull from VRBO is also a great feature. The only negative I would have with my HOUFY experience is when I was setting up the payment processing, HOUFY promoted square versus stripe and offered a promo code to get a first booking discount. So, I decided to use square and setup my account, linked it to HOUFY and after doing so, got a message during the linking process that they don't recommend square because users are getting "non descript" declines on bookings making it problematic for the owners and travelers! Well, I had already gone through the whole process to link it so I have kept it. With the recent booking, I did see that message come through, but it must have processed again or the traveler attempted a second time (they never reached out to me with any issue). I think HOUFY should iron that out or find an alternate vendor to recommend and stop promoting square on their platform. I really hope that we can get about 10% of bookings through HOUFY because it adds to our profitable bottom line to not have all the VRBO outrageous platform fees.

Reply from Houfy
Houfy is a convenient platform for communication & logistics
Houfy is a convenient platform for communication and logistics. The site was particularly helpful in securing a vacation rental and coordinating our check in and departure.

Reply from Houfy

Reply from Houfy
Fair and transparent pricing
Fair and transparent pricing, legitimately listings, user friendly interface, secure checkout, clear communication.

Reply from Houfy
From start to finish
From start to finish, the entire experience was easy to navigate and process. Communication was easy and felt more personal compared to the “middle man” always being there experience we have had with the other rental sites.

Reply from Houfy
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