Houfy Reviews 603

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently find the platform to be user-friendly and efficient for both booking and managing properties, often highlighting its ease of use compared to other well-known sites. The absence of fees is a significant advantage, making vacation rentals more affordable and providing better value for money. People appreciate the transparency and the ability to communicate directly with owners, which simplifies the booking process. However, some people mentioned that the platform does not attract many visitors, leading to infrequent bookings for hosts. A few other people also felt that the system for selecting dates and processing payments could be improved, as it sometimes requires manual troubleshooting.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the platform easy to use,... See more

Website

People report positive experiences with website, finding it easy to set up, navigate, and use for various... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as super simple,... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the significant savings compared... See more

Value for money

Users describe positive interactions with value for money, with many reviewers appreciating the significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

Overall, I appreciated the transparency and the no-fee booking, which made the process easy and straightforward. My host was very responsive to all of my questions and helped ensure a smooth stay. The... See more

Company replied


Company details

  1. Vacation Rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Apartment
  6. Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

603 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use

The platform is easy to use and my guests love saving the money.

October 2, 2025
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Reply from Houfy

Thank you Kelly

Rated 5 out of 5 stars

Ease of booking and the monetary…

Ease of booking and the monetary savings is amazing. You always see hidden fees and there were none with Houfy. The vacation rental was exactly as described on all vacation rental sites ... the difference ... the lesser price, for the exact same home.

October 21, 2025
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Reply from Houfy

Thank you Wendy

Rated 4 out of 5 stars

Somewhat confusing

Somewhat confusing but useful.
I found my rental by word of mouth and locked around on the site enough to book it with the owners help...

October 21, 2025
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Reply from Houfy

Thanks for the feedback! Glad you were able to book successfully — we know the site can take a little getting used to, and we’re continuously working to make it simpler and more intuitive.

Rated 5 out of 5 stars

Easy

Easy, Great Communication with the Owner.

October 18, 2025
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Reply from Houfy

Glad to hear it was an easy experience and communication went smoothly — that’s what Houfy’s all about! Thanks for the review.

Rated 5 out of 5 stars

Adding listings to houfy was a breeze

Adding listings to houfy was a breeze. We received our first booking and everything went smoothly. This is a great site for direct bookings

October 15, 2025
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Reply from Houfy

Thank you Thy

Rated 3 out of 5 stars

I am new to Houfy and getting to know…

I am new to Houfy and getting to know the system takes time. I guess I didn't realize my entire listing would be inactivated because I didn't respond to a message in my inbox. The message was actually a test from one of my previous renters. Not being able to speak to someone right away was discouraging and the resolution time was up to 48 hours. Luckily I was able to re-list the property immediately and book a renter. It would be great if there was a live chat or quicker resolution times.

October 10, 2025
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Reply from Houfy

Thanks for the honest feedback and for giving Houfy a try. We understand it can be frustrating to have your listing go inactive — the system does this automatically to ensure the platform stays active and reliable for both guests and hosts.
While we quote up to 48 hours for resolutions, we always aim to have resolutions much sooner — often within a few hours depending on the issue. As a lean team that doesn’t take commissions (we’ve forfeited over ~$2 million in fees this year other platforms would have collected), our goal is to stay efficient while keeping Houfy fair and accessible for everyone.
We’re also working on ways to make support faster, including automated tools to handle simple cases instantly. Really appreciate your patience and feedback — and glad to hear you were able to re-list and secure a booking quickly!

Rated 5 out of 5 stars

Owners that care!

I strongly suggest anyone interested in staying at Lake Chelan book their room with the very kind attentive owners of the Cabana's. Their rooms are clean, modern and well appointed for a very comfortable stay at a great location within walking distance to great shopping, dining and recreation. We return year after year to enjoy the comfort they provide.

October 7, 2025
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Reply from Houfy

That’s wonderful to hear! Sounds like you had an amazing stay with great hosts — exactly the kind of experience we love seeing on Houfy. Thanks for sharing and for supporting owners who care!

Rated 5 out of 5 stars

Love Houfy

Love Houfy! No fees for the guests or hosts, unlike Airbnb and VRBO. Always better to book direct through Houfy!

October 4, 2025
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Reply from Houfy

Thanks Casi

Rated 5 out of 5 stars

Added HOUFY as a direct booking utility

I added Houfy as a direct booking utility for our VRBO business. I have several local FB groups that I'm a member of that allow advertising for direct booking where our condo is located. While marketing our HOUFY listing is tedious, we did finally receive a short stay booking to get started. Our VRBO listing gets tons of exposure and we are able to stay at 85% booked through that, but the HOUFY booking avenue helps with short (in between regular bookings) stays. I found setting up the listing on HOUFY with the importing function of our VRBO listing to be very helpful. I also find the syncing of the calendars to be accurate and timely within an hour or so and the review pull from VRBO is also a great feature. The only negative I would have with my HOUFY experience is when I was setting up the payment processing, HOUFY promoted square versus stripe and offered a promo code to get a first booking discount. So, I decided to use square and setup my account, linked it to HOUFY and after doing so, got a message during the linking process that they don't recommend square because users are getting "non descript" declines on bookings making it problematic for the owners and travelers! Well, I had already gone through the whole process to link it so I have kept it. With the recent booking, I did see that message come through, but it must have processed again or the traveler attempted a second time (they never reached out to me with any issue). I think HOUFY should iron that out or find an alternate vendor to recommend and stop promoting square on their platform. I really hope that we can get about 10% of bookings through HOUFY because it adds to our profitable bottom line to not have all the VRBO outrageous platform fees.

September 29, 2025
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Reply from Houfy

Thanks Karin for your detailed review. We are actually working on integrating PayPal the next few weeks. Hopefully this will be live by the end of October. Right now both Square & Stripe work very well for our hosts; we will remove any messages within our system promoting one versus the other. Thank you for mentioning this. The Houfy Team.

Rated 5 out of 5 stars

Fair and transparent pricing

Fair and transparent pricing, legitimately listings, user friendly interface, secure checkout, clear communication.

October 1, 2025
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Reply from Houfy

Thank you Madeline

Rated 5 out of 5 stars

From start to finish

From start to finish, the entire experience was easy to navigate and process. Communication was easy and felt more personal compared to the “middle man” always being there experience we have had with the other rental sites.

September 16, 2025
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Reply from Houfy

Thanks Mike

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