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Review summary

Created with AI, based on recent reviews

Looking at 1,668 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the wide variety of products and accessories available, finding them to be good value for money and often well-made. The ordering process is frequently described as smooth and easy, with many users expressing excitement about receiving their purchases. Several people also highlight positive interactions with customer service representatives, who are often praised for being helpful, prompt, and supportive in addressing queries. However, some reviewers were not happy with the product quality, mentioning issues like cheap materials, incorrect stitching, and items not matching online descriptions. There are also concerns regarding sizing and fit, with some customers receiving items that were too tight or ill-fitting, even after providing custom measurements. Additionally, a number of people experienced significant delays in order delivery and found customer service to be unresponsive or unhelpful in resolving their issues.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers expressing satisfaction... See more

Order

Customers had ambiguous experiences with order, with some reporting positive interactions and a smooth... See more

Quality

People report ambiguous experiences with quality, with some customers praising the beautiful colors, jewelry,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers praising the helpfulness and... See more

Price

Users describe ambiguous interactions with price, with many reviewers praising good prices, affordability,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻

Company replied

Rated 3 out of 5 stars

There are specific measurements (the length of the front and back of the blouse, the depth of the front and back of the blouse, and a way to differentiate the chest and bust) that cannot be noted in t... See more

Company replied

Rated 5 out of 5 stars

Meenu was very supportive in helping me understand the clothing system of House Of Indya. She would reply quick and as for someone who has brought Indian clothes online for the first time, she was rea... See more

Company replied

Rated 5 out of 5 stars

Lots of choices to pick from online - I just placed order and hope it will arrive in the given timeframe. I enjoyed that they also sell jewelry and bags - convenient to buy everything in one place. I... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Wedding Store

Written by the company

Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I really liked

When I was last visited India.that time I Oder Indya dress that time really like it. Now price is also reasonable so liked it. Now this time I hopeing whatever I Oder it’s came really good. 🤞

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Atulita! Thank you so much for your lovely feedback! We’re delighted to hear that you loved your previous Indya dress and found our prices reasonable as well. We truly hope your new order exceeds your expectations too! 🤞✨

Happy shopping, and thank you for choosing Indya again!

Team indya

Rated 5 out of 5 stars

Was having difficulty with payment and…

Was having difficulty with payment and Meenu contact me through wasup and Meenu was very helpful and patient with until my purchase went through successfully

May 6, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Joycelyn! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.

Team Indya

Rated 3 out of 5 stars

Check items with seller before purchasing

I have amended my original review as i was contacted after i posted the review and we came to an agreement. I would still suggest you contact the seller for real images before you make a purchase.

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Saguna! We apologize for the inconvenience caused. As discussed over the call, the product-related information has been shared with you. We will make sure that such issues do not occur again in the future. We hope to serve you better next time.

Team Indya

Rated 5 out of 5 stars

Great site for a team

Great site with many options. Have ordered in the past and items were always delivered as the site says.
The quality of the clothes is nice.

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Nilima! Thank you for the amazing review! We’re so happy you had a great experience. See you again soon.

Team Indya

Rated 5 out of 5 stars

Easy to navigate and get exactly what…


Easy to navigate and get exactly what you are looking for. The prices are great as well. I just ordered so I don't know about quality and how shipping will be but I did my research before ordering and saw some great feedback. Fingers crossed.

May 6, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Pretsy! Thank you for choosing House of Indya and for sharing your experience. We truly value your support!

Team Indya

Rated 5 out of 5 stars

The process was very easy

The process was very easy, and the online chat made it even better. They responded to the inquiries within minutes.

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Rajni! Thank you so much for your kind feedback! We’re delighted to hear that you found the process easy and that our chat support was helpful and quick to respond. We truly appreciate your support.

Team Indya

Rated 3 out of 5 stars

Sanyogita was very kind

Sanyogita was very kind, responsive but I was having difficulties understanding the process as it seemed unclear to me and when I was trying to ask clarifying questions, she kept sending the same responses which made me feel as if she didn’t understand my question or was just using automated replies. I think a big part of the problem is the customization on the website though because selecting one option with 2 different customizations without there being a clear space to clarify which specific option you want such as myself wanting to clearly specify when I wanted to add sleeves that I wanted fabric sleeves and not mesh.

May 2, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Ada! Thank you for your feedback. We’re glad to hear Sanyogita was kind and responsive, and we sincerely apologize for the confusion you experienced during the process. We understand how important clear communication and customization clarity are, and we will definitely share your feedback with our team to improve the website flow and ensure a smoother experience. Your input helps us do better, and we truly appreciate it.

Team Indya

Rated 5 out of 5 stars

Ordering process was seamless

Ordering process was seamless! Ordered stuff for my whole family at such a discounted rate. Can't wait to receive my order now!!

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Rosalba! Thank you for your feedback! We’re happy to know you had an easy experience and liked our quick chat support.

Team Indya

Rated 5 out of 5 stars

So far it’s been a great experience

So far it’s been a great experience! I’ve had several questions throughout the process and they’ve been really helpful, one of them being Suraj. He was really accommodating towards my concern of the order arriving on time. I’m excited to see the outfits in person!

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sanika! We really appreciate your review! It’s wonderful to hear that you found the process easy and our team responsive. Thank you for choosing us.

Team Indya

Rated 5 out of 5 stars

Great products

Easy to navigate site, lovely choices at reasonable price. Purchased items previously and am very happy with them.

May 4, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Yasmin! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.

Team Indya

Rated 5 out of 5 stars

it was fast to order

it was fast to order, i wish to receive the best as I expect. clothes looks amazing and the colors and designs looks outstanding.The jewellery looks to be good and good quality.looking forward to get the best. cant wait to see it in hand.

May 5, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Shabina! We sincerely appreciate your lovely feedback. It’s wonderful to know you enjoyed your experience with House of Indya. We can’t wait to style you again!

Team Indya

Rated 5 out of 5 stars

I bought my formal silk suit from House…

I bought my formal silk suit from House of Indya. The delivery was fast, and the product was great. I am a plus-size woman, and it is hard to find products in my size. House of Indya has a great selection in my size, from casual to formal wear. I highly recommend the site.

April 27, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Deep!Thank you for choosing House of Indya and for sharing your experience. We truly value your support!

Team Indya

Rated 5 out of 5 stars

Trusted one stop shop

House of Indya has always been my go to for Indian clothes. The quality is amazing and the prices are unbeatable.

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Baalika! Thank you so much for your continued trust in House of Indya! We’re delighted to be your go-to destination for Indian wear. It means a lot to know you love our quality and pricing.

Team Indya

Rated 5 out of 5 stars

This is my first time shopping in this…

This is my first time shopping in this website .I didn't receive my packet yet But the staff is great one person from India is regular checking on me and clear my all queries about sizing. I am looking forward to seeing my order.

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Bharti! We truly appreciate your kind words and loyalty. It’s wonderful to know that House of Indya remains your preferred choice for Indian outfits. We look forward to styling you again!

Team Indya

Rated 5 out of 5 stars

The Sarees are always the best quality

The Sarees are always the best quality. The customized blouse are very pretty abd best to fit

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Jyoti! Thank you for the amazing feedback! We’re so happy to be your one-stop shop for Indian clothing. Your support means everything to us.

Team Indya

Rated 5 out of 5 stars

Shopping made easy

It was easy to shop for Hindu wedding guest attire for a wedding event in the USA. I was able to purchase for myself and my husband on one easy to use website.

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Terre! Thank you for trusting House of Indya! We’re glad you love our quality and value.

Team Indya

Rated 1 out of 5 stars

I wish I could give them 0 stars

I wish I could give them 0 stars. I specifically asked for a top to be changed and they said they can do that no problem. I received my order and got the wrong top. I text the customer service and they aren’t willing to give me a replacement. The customer service is horrible and the company is just unprofessional. Do not buy from here.
05/5 update: I have been in contact with them for over 5 days to resolve this issue. Commenting “we tried to reach you but couldn’t” is a load of bs. Worst company I’ve ever dealt with.

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Georgia! Hi there!
Apologies for the trouble caused. We never intend for our customers to face such issues. We tried to connect with you but were unable to reach you. We will try contacting you again shortly and assist you further.

Team Indya

Rated 5 out of 5 stars

Customer service

Customer service

May 3, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sreedevi! Thank you for your lovely review! We’re so glad you could find outfits for everyone and enjoyed the wide range of options. Looking forward to styling you again.

Team Indya

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