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Houzz Reviews 17,727

•
TrustScore 4 out of 5

4.1

Interior Designer
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Review summary

Created with AI, based on recent reviews

Considering 762 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their good quality and the wide selection available. People also appreciate the website's ease of use, finding it simple to navigate and efficient for shopping. Many consumers consistently find what they are looking for and have positive user experiences. However, some customers were dissatisfied with the pricing, noting instances where prices increased before they could complete an order. There were also occasional issues with orders, such as receiving damaged items or incorrect products, and difficulties with tracking shipments.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers appreciate the great variety and selection of... See more

Website

Customers consistently note positive experiences with the website, praising its ease of navigation and... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges, auto-renewal clauses, and... See more

Order

Users describe ambiguous interactions with order. Many customers report significant issues, such as orders... See more

User experience

Customers generally report positive experiences with user experience, highlighting the ease of navigating and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great would mean the merchandise is in hand with no damage. This is just another internet purchase and we will see how it goes. Houzz checkout process is excellent. The delivery process can't compare... See more

Rated 4 out of 5 stars

Houzz is a good resource for furniture and accessories. They have a wide selection to choose from and it’s easy to navigate and shop. Looking forward to my new pieces.

Rated 4 out of 5 stars

The app would not work on my phone! I tried to add to my order but could not. I missed my opportunity to utilize my discount due to the inability to add more items to my cart! The light fixture is st... See more

Rated 4 out of 5 stars

Ease of shopping and excellent price. didn't give 5 stars because product hasn't arrived yet so final review is tbd.

Company details

  1. Interior Designer
  2. Furniture Store

About Houzz

Written by the company

Houzz logo Front of house with patio

Enhance Your Home From Idea to “Done”

Inspiration, products, and the pros to make home happen—open the door to where it all comes together, right here at Houzz.

Front walkway to house

Design Inspo for Every Space

Spark your vision by browsing thousands of stunning home photos.

Get Ideas →
Modern kitchen island

New Products for Every Style

Make your rooms a reflection of you with stylish, elevated pieces.

Shop Products →
Home remodeling professionals

Local Pros for Every Project

Hire hometown experts and stay on top of your project’s progress.

Find Professionals →
Houzz Pro logo Home professional working on project

Run Your Business Under One Roof

Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life.

Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Unbelievably great price

I googled the image of the set I wanted, and Houzz popped right up with a link to it. Fast, efficient, and an unbelievably good price -- plus free shipping. I clicked immediately!

August 3, 2025
Unprompted review

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