Howards Estate Agents Reviews 77

Unhelpful, unfriendly and quite frankly there must be better letting agents out there, it wouldn’t be difficult. Fully managed gets you very little and within the contract is a fee to terminate, so you are almost forced ( unless you want to pay them the fee ) to carry on until the tenant leaves.

I only spoke to Lexi on the phone to try to view a property. I can honestly say I never want to deal with Howard’s again.

Liz Gamlen at Howard Morley made our tenancy feel like an inconvenience she had to tolerate. Communication was entirely one-sided — we'd wait weeks for responses to straightforward queries, yet when she needed something from us, we were given hours to comply. There was no sense that we were valued clients paying for a service. Interactions were curt, dismissive, and consistently rushed, as though our concerns were beneath her attention. The overall impression was that tenants exist to serve the agent, not the other way around. If you're looking for a letting agent who treats tenants with basic professionalism and respect, I'd look elsewhere.

Howards !
An example of profit and arrogance over customer compassion. To ridicule people in a vulnerable position of grieving.
Hang your heads in shame, insufferable people.
God forbid you are in the same position one day.
If you are, hope you dont have your emotional phone call put on speaker and hear people in an office laughing and ridicule you when you are struggling with everything.
Suggest you google the word empathy.

Good luck with your future business.

Absolutely appalling company, they keep phoning me up, wanting to know how our sale is going. They phoned me when I was working Saturday, they phoned Monday and this morning at five past nine. I was in the shower on a day off. I don’t know why they keep phoning we aren’t on with them and there isn’t a Howard’s in Attleborough and with this constant hounding ‘just wondering how your sale is going’ I wouldn’t recommend them to anyone.

Maddie Stone showed me round 2 different types of properties, and on both occasions I found her very professional, she introduced me to one resident very politely which was a nice ice breaker, Maddie escorted me around and allowed me to take my time looking and to work out if the property is suitable for my needs, and also had answers to any questions I had and if not was willing to find out for me. Maddie applied this action on both properties I viewed with her. Easy to speak and deal with 👍🏽

HOWARDS ARE sharks not trustworthy not helpful be careful unreliable denying i had bought a house outright they are best avoided . Used as a show house denying remember my name wen ssle took longer thru all their lies incompetence and downrught ignorance ongoing

Poor communication. And not reachable

Incompetent to the core

Meet Lexi today from Howard’s in Lowestoft branch to View a bungalow, Lexi was most helpful, pleasant and professional

I’ve just sold a property with Howard’s and honestly cannot recommend them enough. After being on the market with another agent for over six months with no offers, Howard’s managed to get my property sold in less than three weeks!

Georgia was absolutely fantastic from start to finish professional, friendly, and approachable. As it was my first time selling a property, she supported me through the whole process and made everything so much easier. I’m really grateful for her help and would highly recommend Howard’s to anyone looking to sell.

Having dealt with Howards of lowestoft on two occasions, I highly recommend them. Buying and selling. Vibrant energy in the office. Good communication, and honest. Good, professional team.

Had worst experience with them. Letting agents are rude, non professional and had discriminatory ethnically. Amy is exception.

Highly recommend the team at the Great Yarmouth branch. Dealt with Dan & Maddy with a new purchase. Very responsive & detailed communication. A very quick and easy transaction.

This is a fantastic company when looking for rented accommodation. The whole team is super helpful. Mia especially was so helpful, calling me whenever a house became available, and emailing properties. Would definitely use this company again, should I need to.

Having a minor issue with rental documentation Lara responded quickly in a professional manner resolving the problem, as a landlord of 14 years the service is first class.

I was speaking to a lovely lady called ayesha who was so helpful and very professional regarding my housing needs I just want to say this firm is so good and everybody I spoke to were very nice. I would recommend this firm to all my friends especially ayesha thank you so much

Poor customer service. Left 3 messages ,been trying to speak to the Gorleston office for 3 hours!. I would not trust them to sell for me or manage a rental.

We would like to thank Julius who showed us around two property’s today, he was prompt and very friendly and gave us all the information we needed. We requested another viewing which was arranged the same afternoon.
Very professional

A bit of an odd one.
I'd like to know why they are sending blind letters to folks living in terrace houses in Derby, for someone looking for a detached house in Bungay?
I don't think their advanced technology to help folks find properly is working!