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Howarth Timber Reviews 

522
•
TrustScore 4.5 out of 5

4.5

Home & Garden
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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff who take the time to guide buyers, offering expert advice and ensuring a smooth purchasing process. Consumers also highlight the prompt delivery services, noting that items arrive quickly and are handled with great care by friendly drivers. However, some people mentioned issues with delivery communication, noting that orders occasionally arrived unexpectedly without receiving prior notice, tracking updates, or convenient scheduling options. Others also experienced frustrating delays and difficulties when trying to coordinate specific drop-off times or obtain timely updates from customer service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful, polite, and... See more

Delivery service

Clients share satisfaction on delivery service, frequently praising quick response times, fast delivery, and... See more

Service

People report positive experiences with service, frequently highlighting the helpful and professional staff.... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive as described and offer... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair costs, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When we moved into our new build in December we knew we wanted a breakfast bar extension adding as quickly as possible. Howarth supplied the same base units and also found a better deal (and perfectly... See more

Rated 5 out of 5 stars

The kitchen showroom manager has been amazing, working with us to design our dream kitchen. Nothing was never too much trouble when we had questions and they worked with us to ensure we maximised the... See more

Rated 5 out of 5 stars

Visited Doncaster branch just wanted timber for infill a fence that was decaying. Found some timber saw Shelley at reception who calculated cost which was too much. She asked what I wanted it for and... See more

Rated 5 out of 5 stars

Shout out for the Newcastle-under-Lyme branch. Had several purchases lately and l can honestly say absolutley the best experience of any builders merchant. The staff are knowledgeable and friendly yet... See more

Company details

  1. Home & Garden

Information provided by various external sources

With over 175 years' trading experience, Howarth Timber & Building Supplies has grown to provide not only the widest range of products, but expertise, service and knowledge you can

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

522 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(522)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly recommend

Have been using Howarth Timber now for many years now as my main supplier. From management,sales team and yards staff everyone has been accomondating and professional and would have no hesitation in recommending to fellow professionals

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Really great customer service

Really great customer service, if your not sure of what you need or how much then these guys are always happy to help, most request can be solved over a phone call, rare these days which is a big added bonus about just how good howarth timber is.
Prices are fair, timber is quality, really can not be faulted

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo at the Grimsby branch

I recently had my kitchen designed by Mateo at the Grimsby branch, and I cannot recommend him highly enough. He was incredibly helpful and knowledgable and I’m really pleased with the result, but his customer service made him stand out. I have mobility issues and he’s really taken that into account to not only design a kitchen that looks good, but also fits my accessibility needs. When I was struggling to pick a colour, he suggested a range that could be sprayed in any custom colour and it has turned out exactly as I imagined. Could not be happier with the whole experience. Mateo you are a star, thank you so much!

February 26, 2026
Unprompted review

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