Banner for Howdens - Accrington

Howdens - Accrington Reviews 

284
•
TrustScore 5 out of 5

4.9

Unit 1, Accrington Trade Park, Electricity Street, BB5 1DD Lancashire, North East, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

💯 recommend Howdens in Accrington. So pleased with the professional service, great prices and excellent value for money. Opening an account was so simple, Elizabeth visited my property on time and me... See more

Company replied

Rated 5 out of 5 stars

My husband and I went into Howdens Accrington store this lunchtime and Ellie was absolutely amazing. Very professional, friendly and extremely helpful. The Manager, Steve, also introduced himself to u... See more

Company replied

Rated 5 out of 5 stars

Unreal experience from start to finish! Rob has been a delight to work with and was supportive every step of the way! The kitchen is exactly what we wanted and couldn’t be happier Thanks Rob an... See more

Company replied

Rated 3 out of 5 stars

Decent experience with Howdens at the Accrington branch. The team, especially Lyn, Sarah, and Steve, were helpful, providing good service and quality units. However, there were some issues with missin... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Accrington Trade Park, Electricity Street, BB5 1DD, Lancashire, North East, United Kingdom

  • 01254 395 351

4.9

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(284)

8,652 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

💯 recommend Howdens in Accrington

💯 recommend Howdens in Accrington. So pleased with the professional service, great prices and excellent value for money. Opening an account was so simple, Elizabeth visited my property on time and measured up and welcomed me to visit her design room to chose a stunning kitchen. Elizabeth worked with me to create my vision. The kitchen was delivered by very friendly delivery drivers and the manager Steve has been so helpful. Thank you Elizabeth Perry and team Howdens.

October 16, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Good morning, I am sure the team will be pleased to hear your kind words. Take care and have a lovely day!

Many Thanks
Alexandra

Rated 5 out of 5 stars

Unreal experience from start to finish

Unreal experience from start to finish! Rob has been a delight to work with and was supportive every step of the way!

The kitchen is exactly what we wanted and couldn’t be happier

Thanks Rob and the wider team at the Accrington Branch

November 2, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Good morning Lewis, thank you for leaving such a great review. Have a lovely day!

Many Thanks
Alexandra

Rated 5 out of 5 stars

My husband and I went into Howdens…

My husband and I went into Howdens Accrington store this lunchtime and Ellie was absolutely amazing. Very professional, friendly and extremely helpful. The Manager, Steve, also introduced himself to us. Absolutely first class service from Ellie. She has ordered the parts we needed and everything was really easy to deal with. Would highly recommend dealing with this company but especially this store.

October 30, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hi Sue, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Many Thanks
Alexandra

Rated 5 out of 5 stars

Accrington Howdens is by far the most…

Accrington Howdens is by far the most helpful branch. Steve and all the staff go above and beyond every time I visit.

October 16, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Chris Bradshaw,

Thank you for your kind words and for recognising the efforts of Steve and the team at our Accrington branch.

Best wishes, Alexandra

Rated 5 out of 5 stars

Lynnw Howdens Accrington

Had Howdens Accrington come out to quote for my new kitchen,
Lynne came along with some great ideas and fantastic options, would highly recommend and use again

October 14, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Declan B,

Thank you for your kind words and for recommending Howdens Accrington.

Best wishes, Alexandra

Rated 5 out of 5 stars

First class service from the Accrington…

First class service from the Accrington store. had to replace some hinges on a integrated appliance and had no idea to where to start. i popped in store and the staff went that extra mile to source the hinges. they found them, ordered the same day and arrived the day after. they couldnt have been any more helpful

October 8, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Steven,

Thank you for sharing your experience with the Accrington store.

Best wishes, Alexandra

Rated 5 out of 5 stars

Always a great service

Always a great service. If they don’t have it in it comes the next day and you get a courtesy call to tell you it’s arrived.
All the staff know exactly what they’re doing and the whole store runs like a fine clock.

October 7, 2026
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Tracy

Thank you for your kind words and for highlighting the efficiency of our service and staff. We're delighted to hear that you had a positive experience with us.

Best wishes, Aine

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, lots of choices available

September 30, 2026
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Mr A Cooper,

Thank you for your kind words and for highlighting the helpfulness of our staff and the variety of choices available.
Best wishes, Alexandra

Rated 5 out of 5 stars

Great friendly service!!!

Great friendly service!!!

September 21, 2026
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Mrs Robinson,

Thank you for your kind words and for taking the time to share your positive experience with our team.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good service

Good service

September 9, 2026
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Mr Pedley,

Thank you for your review and for rating our service with 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent at the Accrington howdens…

Excellent at the Accrington howdens branch, Sarah was very helpful with my kitchen would highly recommend.

September 7, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Malakai,

Thank you for your kind words and for recommending our Accrington branch.

Best wishes, Alexandra

Rated 5 out of 5 stars

fantastic customer service

fantastic customer service, brilliant and knowledgeable staff

August 18, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Good afternoon, Thank you for taking the time to write such a great review. All the best, Alexandra

Rated 5 out of 5 stars

I’ve used Howdens Accrington for years

I’ve used Howdens Accrington for years, all the staff are great especially Ellie who always serves us with a smile and great attitude she is very helpful and always keen to please. Thank you, Mark

August 18, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello M. Neal Builders, Thank you for your five-star review. Take care and have a lovely day. Many Thanks, Alexandra

Rated 5 out of 5 stars

Another great service from Accrington…

Another great service from Accrington Howdens , Lynne was so helpful with great designs and advice
Thanks to all staff member

August 17, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Matthew,

Thank you for your kind words and for recognising Lynne's efforts in providing helpful designs and advice.

Best wishes, Alexandra

Rated 5 out of 5 stars

Lynne your a star ⭐

Fantastic service from Lynne always nothing is never a big ask also polite and professional and always happy to help

Thank you ☺️

August 7, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Alex,

Thank you for your kind words and for recognising Lynne's efforts.

Best wishes, Alexandra

Rated 5 out of 5 stars

Have recently used Howdens at Accrington

Have recently used Howdens at Accrington and was impressed with the profesional and helpful advice received from both Ellie and James . Thanks guys! Would totally recommend using Howdens and in particular the Accrington branch .

July 14, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello Alicia,

Thank you for your kind words and for recommending our Accrington branch.
Best wishes, Alexandra

Rated 5 out of 5 stars

Lynne at Howdens Accrington, superstar!

Lynne at Howdens Accrington depot has been fantastic throughout our process of planning our new kitchen. This isn't something we have done before and she has helped us with everything we have asked so far, couldn't ask for more! Thanks so much Lynne, looking forward to seeing it all finished!

July 25, 2026
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hello,

Thank you for sharing your positive experience with Lynne at our Accrington depot.

Best wishes, Alexandra

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look