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Howdens - Accrington Reviews 

284
•
TrustScore 5 out of 5

4.9

Unit 1, Accrington Trade Park, Electricity Street, BB5 1DD Lancashire, North East, GB

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Rated 5 out of 5 stars

💯 recommend Howdens in Accrington. So pleased with the professional service, great prices and excellent value for money. Opening an account was so simple, Elizabeth visited my property on time and me... See more

Company replied

Rated 5 out of 5 stars

My husband and I went into Howdens Accrington store this lunchtime and Ellie was absolutely amazing. Very professional, friendly and extremely helpful. The Manager, Steve, also introduced himself to u... See more

Company replied

Rated 5 out of 5 stars

Unreal experience from start to finish! Rob has been a delight to work with and was supportive every step of the way! The kitchen is exactly what we wanted and couldn’t be happier Thanks Rob an... See more

Company replied

Rated 3 out of 5 stars

Decent experience with Howdens at the Accrington branch. The team, especially Lyn, Sarah, and Steve, were helpful, providing good service and quality units. However, there were some issues with missin... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Accrington Trade Park, Electricity Street, BB5 1DD, Lancashire, North East, United Kingdom

  • 01254 395 351

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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4.9

All reviews

(284)

8,704 reviews in the last 12 months

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Rated 5 out of 5 stars

The design process was great from start…

The design process was great from start to finish, Robert was very patient, informative and generally good fun! Really happy with our new kitchen.

May 22, 2024
Unprompted review
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Reply from Howdens - Accrington

Good afternoon Sarah, Thank you for leaving this 5* rating, It's great to hear that you had such a positive experience. It's great to read your feedback regarding our service! All the best, Alan.

Rated 5 out of 5 stars

My orders from Accrington

Excellent service from Accrington Howdens and Sarah. Thank you

August 9, 2024
Howdens - Accrington logo

Reply from Howdens - Accrington

Good afternoon Michael, Thanks for leaving this 5 star review for the Howdens - Accrington depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

Excellent customer service.

Me and my wife had a new kitchen from howdens Accrington and it was spot on. The manager Steve and the salesman Robert are great and cannot do enough to help. No pressure at all from them either which makes the experience more comfortable. Definitely recommend this branch.
Jack and Kathryn.

June 12, 2024
Unprompted review
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Reply from Howdens - Accrington

We're thrilled to hear about your positive experience with our Accrington branch. We appreciate your kind words! Take care and have a lovely day!

Rated 5 out of 5 stars

Great experience

Great experience, staff very knowledgeable.

July 13, 2024
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Reply from Howdens - Accrington

Good morning, Thanks for leaving this 5 star review for the Howdens - Accrington depot! I am sure the team will be pleased to read your kind words! Have a great day.

Rated 4 out of 5 stars

Fantastic service from all the staff at…

Fantastic service from all the staff at accrington branch will be back

July 11, 2024
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Reply from Howdens - Accrington

Good morning, Thanks for leaving this 4 star review for the Howdens - Accrington depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Good management

I aways get good response to my requests. Good sales girls Sarah etc

June 21, 2024
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Reply from Howdens - Accrington

Hi John. That is really good to hear. We hope to see you again soon! Best wishes.

Rated 5 out of 5 stars

Lyn at Accrington was everything you…

Lyn at Accrington was everything you could ask for from customer service. Helpful ,polite and friendly, Just one of those people that its a pleasure to do business with. We now have a beautiful kitchen and would certainly recommend Howdens for a planned new kitchen( and just ask for Lyn. )

May 28, 2024
Unprompted review
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Reply from Howdens - Accrington

Good morning Elsie, Thanks for leaving this 5 star review for the Howdens - Accrington depot! I am sure the team will be pleased to read your kind words! Have a lovely day!

Rated 5 out of 5 stars

Great service from all involved in the…

Great service from all involved in the design and supply of our kitchen. With special attention to detail nothing was too much trouble from Stephen Barnes who was always keen to offer great advice at our Accrington branch.

June 27, 2024
Unprompted review
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Reply from Howdens - Accrington

Hi there David, Thanks for taking the time out of your day to leave this review. I am sure the team will be pleased to read your kind words! Many Thanks.

Rated 5 out of 5 stars

Generous donation

Howdens in Accrington has kindly donated a power tool to a local charity which enabled young people to complete their community project. This was a very generous and kind donation made by the manager Stephen and we hope to continue to work with this amazing local business in the future. Thank you.

June 6, 2024
Unprompted review
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Reply from Howdens - Accrington

Hi there, Thanks for leaving this 5 star review for the Howdens - Accrington depot! Have a great day.

Rated 5 out of 5 stars

What a great WELCOME today at Howdens …

What a great WELCOME today at Howdens Accrington, from Stephen Barnes and staff.
A lovely friendly lot of people. We were visiting from Blackburn College to promote our apprenticeships. Many thanks
Sue and Janet

June 18, 2024
Unprompted review
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Reply from Howdens - Accrington

Hi Susan, Thank you for leaving this 5* rating. It's great to read your feedback. Take care and have a lovely day.

Rated 5 out of 5 stars

Staff are very helpful

Staff are very helpful

May 3, 2024
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Reply from Howdens - Accrington

Good morning Davyd, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.

Rated 5 out of 5 stars

Lynn and Howdens accrington

I delt with Lynn, it was great service and results , I felt like I was listened to and the outcome was outstanding service and customer care was second to none I will be using accrington Howdens again

May 3, 2024
Unprompted review
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Reply from Howdens - Accrington

Good morning, Thank you for leaving this 5* rating. Have a great day.

Rated 5 out of 5 stars

5* for the team Steve and Rob at…

5* for the team Steve and Rob at Howden’s Accrington for making our experience of choosing our new kitchen.
We booked our time slot with Rob, we were invited to go though the plan using great technology of the big screen, which it made the design so clear.
Rob was so patient with us, helping us choose.
In the end we picked our kitchen and delivery is next week, so efficient.
Thank you team Accrington at Howden’s

April 24, 2024
Unprompted review
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Reply from Howdens - Accrington

Good afternoon Sharon, Thanks for leaving this 5 star review for the Howdens - Accrington depot, I am sure the team will be pleased to read your kind words! Many thanks, Alan.

Rated 5 out of 5 stars

Accrington Howdens

I went into the Accrington store yesterday and the service was fantastic. The staff were very friendly and helpful- especially Stephen the manager. Would definitely recommend

May 1, 2024
Unprompted review
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Reply from Howdens - Accrington

Good afternoon Harun, Thanks for leaving this 5 star review for the Howdens - Accrington depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! The ambiance at Accrington Howdens is always inviting and comfortable. Robert who helped us was very knowledgeable, professional and has the patience of a saint. Thank you Accrington Howdens

April 5, 2024
Unprompted review
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Reply from Howdens - Accrington

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Liz @ Accrington was simply great

Liz @ Accrington was simply great, came out to advise and measure up, and arrived on time and now looks great, the service i got,

so i went back to sort another

April 2, 2024
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic Staff

Good afternoon, just recently been to the Howdens showroom in Accrington, and was extremely impressed and grateful for the young ladies(Ellie) patience with me. The visit has left a lasting impression and I can highly recommend this company to assist you with any issues or general enquiries. Kind regards.

April 9, 2024
Unprompted review
Howdens - Accrington logo

Reply from Howdens - Accrington

Hi, Thanks for taking the time to leave this positive review! All the best, Tash

Rated 5 out of 5 stars

No grunting at Howdens just straight forward and polite top service every time

I'll never make Howdens a fortune ,I do odd jobs on customers homes ,this can be anything from a bulb ,fixing a window changing broken hinges on kitchen cupboards ,pointing, plumbing, fencing and painting oh and the legendary howdens adjustable kitchen unit feet , I use the accrington branch because they are so helpfull , my orders are always small ,I don't always know the name of the part I need ,nothing is to much trouble , I can't recommend them enough

March 9, 2024
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Reply from Howdens - Accrington

Hi, Thanks for leaving this 5 star review for the Howdens - Accrington depot! Take care and have a lovely day, Tash.

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